SKU: 81736787979

The Happy Index : Lessons in Upside-Down Management by James Timpson

Sale price$21.55 Regular price$23.95
Save 10%

Pay in installments of $5.99 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 1 - Aug 6

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

The Happy Index : Lessons in Upside-Down Management by James TimpsonDiscover the secrets of upside down management and doing the right thing with James Timpson's The Happy Index. With over 2,000 locations across the UK and overseeing multiple operations daily for the past two decades, its fair to say that the CEO of the family owned Timpson business knows a thing or two about running a successful company. What makes James Timpsons approach to collaboration, profit and success is simple: let the people you hire run

Discover the secrets of upside-down management and doing the right thing with James Timpson's The Happy Index.

With over 2,000 locations across the UK and overseeing multiple operations daily for the past two decades, it’s fair to say that the CEO of the family-owned Timpson business knows a thing or two about running a successful company.

What makes James Timpson’s approach to collaboration, profit and success is simple: let the people you hire run your business.

That might seem like a simple concept to a CEO, manager or director but if you think about the hundreds of meetings, hours lost from your day by responding to emails, signing off on projects and more, you will notice that you are still working in a traditional, top-down mindset. Doing this means the team you work with only see themselves as a cog in the machine instead of the trusted, valued colleagues that they are.

The Happy Index is structured into lessons that will equip you and the people you work with, with the tools and tactics to re-evaluate the ways you manage your business. Offering insight into the ways in which James has overseen the family business, he firmly believes that you will see the benefits of working with an upside-down mindset, not only for financial success but also your team’s wellbeing and happiness.

Really, though, it’s easy. Turn up on time. Trust your team. Do your work.

,

Binding: Hardback,
Pagination: 320 pages
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 81736787979

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.9 ★★★★★
Based on 13 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
C
Verified Purchase
Cheryl Snow
Massapequa, US
★★★★★ 5
Best one so far
Still on the never ending quest for the perfect pillow. Must say that for the price this one can't be beat. Not willing to invest a small fortune on a pillow and this one is extremely reasonable
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 1, 2026
A
Verified Purchase
Aimee L Smith
New York, US
★★★★★ 5
Seems like a good buy
So far happy with it. Still can't Crack my neck but not waking up w a stiff neck anymore thanks
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 6, 2026
J
Verified Purchase
Jacky Liu
Port Orchard, US
★★★★★ 5
Really good pillows
Number of Items: 1, Number of Items: 1
I’ve been using this pillow for a while now and it’s honestly one of the most comfortable pillows I’ve tried. It has a soft, cloud-like feel but still gives enough support for my neck and shoulders. I’m a side sleeper and it keeps its shape well through the night. The material feels high quality, and it doesn’t go flat like cheaper pillows. Definitely improved my sleep quality and worth the purchase.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 12, 2026
D
Verified Purchase
DPLK
Whiting, US
★★★★★ 5
Soft AND supportive
Number of Items: 1
I knew I needed a very soft pillow - all the foam pillows I had bought recently to try to upgrade our home pilllow selection seemed ok to the touch but were still too firm once I tried them out, but recently I also had some neck pain that needed some gentle support and the old old foam pillow I had that was so very soft was losing its supportive qualities and the pain wasn’t getting better. This one seemed by description to fit the bill- very soft by the company’s own definition but also with support. I’m happy to report this is exactly as advertised- the softest foam pillow I’ve tried out of the box but also good support. Pain has improved since I started using this pillow. I would buy more if we need more pillows, it’s perfect for me and I think would be comfortable for most people. I think you just need to figure out how firm you need your pillow and also height preference . I’m an all over sleeper -back, side, even belly sometimes, so it’s fine for me, but it is a little taller compared to other pillows I’ve bought recently. I didn’t compare/try other prominent pillow brands, mostly my experience is Ikea (my daughter uses a very flat and nice foam pillow from them that is even a little pricier than this one and it works well for her), and whatever brands happen to be available at target and Costco. This price point for a name brand is reasonable, I think; I was looking at other brands way over $100, and I was willing to spend that much for something that would work long term, so this one working was great. Also, this definitely does not have any cooling effect technology, which is fine by me, but something to consider if you do like cool pillows. (Although, PSA: I recently had to throw away older foam pillows that had those cooling gel panels because the gel panels started disintegrating into sticky ooze; gross and had to throw away whole pillow because couldn’t dissociate from rest of the pillow. Sad cuz the foam part of those pillows were fine.) Anyway, if you like softer pillows but want good support, this one works well and is worth trying!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 30, 2025
L
Verified Purchase
Lori Wornom
Lake Worth, US
★★★★★ 4
Flatter than a regular pillow but nice and soft
Number of Items: 1
Is it softer than a typical memory foam pillow? Yes. But it’s also a lot flatter. I don’t find this pillow rebounds very well. It’s good for stomach sleepers but not so much for side sleepers. I’m a 2/3 of the night side sleeper so it’s unfortunately not my magic pillow.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 11, 2026

recommand products