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Description
POLY SYNC 20 Model SY20-M USB-C Microsoft USB/BLUETOOTH Smart SpeakerphonePOLY SYNC 20 PERSONAL, USB BLUETOOTH SMART SPEAKERPHONE Use It To Work Then Use It To Play GRAB THE PERFECT SPEAKERPHONE FOR MEETINGS AND MUSIC, WHEREVER YOUR DAY TAKES YOU Sound like the professional you are with Poly Sync 20 USB Bluetooth smart speakerphonefor remarkable audio anywhere. The Poly Sync 20 is Zoom certified and available in a Microsoft Teams certified version. HEAR AND BE HEARD KEEP THE FOCUS ON YOUR VOICE WITH MULTI MICROPHONES THAT
POLY SYNC 20 - PERSONAL, USB/BLUETOOTH SMART SPEAKERPHONE
Use It To Work Then Use It To Play
GRAB THE PERFECT SPEAKERPHONE FOR MEETINGS AND MUSIC, WHEREVER YOUR DAY TAKES YOU
Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone—for remarkable audio anywhere. The Poly Sync 20 is Zoom certified and available in a Microsoft Teams certified version.
HEAR AND BE HEARD
KEEP THE FOCUS ON YOUR VOICE WITH MULTI-MICROPHONES THAT TRACK THE TALKER, NOT THE NOISE.
Focus on what’s being said and help keep echo and noise out of the meeting with the smart multi-microphone array. You and your remote participants sound amazing with the high-performance speaker.
MAXIMIZE YOUR INVESTMENT
DYNAMIC AUDIO THAT MAKES CONFERENCE CALLS SEAMLESS AND CLEAR
Easy to stay on top of any updates via Poly device management solutions (some solutions are sold separately).
WORKS THE WAY YOU DO
PROGRAM YOUR FAVORITE FUNCTION SO IT WORKS WITH A SINGLE TOUCH
A programable button puts your favorite function at your fingertips—play/pause music, last-number redial and voice assistant—it’s up to you. What’s the status of a call? Know from a distance with the highly visible light bar.
PORTABILITY
YOU’RE READY FOR ANYTHING FROM MEETINGS TO MUSIC TO CHARGING YOUR SMARTPHONE.
The internal battery is ready to go with up to 20 hours of portable use on a full charge. You can even use it to charge your smartphone via USB.
BUILT FOR COMPATIBILITY
All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for both you and those on the other end of the call – no matter your platform of choice.
POLY LENS
INTELLIGENT INSIGHTS, SCALABLE MANAGEMENT
Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.
POLY LENS APP
DESIGNED FOR YOU
Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.
FEATURES:
- PORTABLE DESIGN: Take it with you wherever you go—it’s slim, sleek and modern, and comes with its own carrying case and lanyard.
- MULTI-MICROPHONE STEERABLE ARRAY: Keep the focus on your voice, not the background noise with a multi-microphone steerable array for echo and noise reduction.
- BASS REFLEX SYSTEM: Enjoy more clarity on every call thanks to the bass reflex system with dual passive radiators for natural voice and deep bass.
- LITHIUM-ION BATTERY: Work on the go all day long—the battery stays charged for up to 20 hours.
- SMARTPHONE CHARGER: Keep your smartphone charged and ready using your Poly Sync 20.
- IP64 DUST AND WATER RESISTANCE: Protect your investment from real-life hazards—it’s IP64 dust- and water-resistant.
- PROGRAMMABLE BUTTON: Access your favorite function—play/pause music, last-number redial, voice assistant and more —with the touch of the programmable button.
- DEDICATED TEAMS BUTTON: Microsoft Teams version to support easy collaboration and communication with a dedicated Teams button for instant access to the Teams app.
- BLUETOOTH® AND USB CONNECTIVITY: Enjoy easy connectivity for however you want to work with your devices—just connect smartphones wirelessly via Bluetooth® or computers via USB cable. With Poly Sync 20+ models connect wireless to the computer with the included BT600 USB adapter.
- STATUS LIGHT: Know the call status, even from a distance, with the highly visible light bar.
SPECIFICATIONS:
CONNECTS TO
Poly Sync 20: PC via USB-C cable; smartphone via Bluetooth
COMPATIBLE WITH
Windows or Mac OS
USER INTERFACE FEATURES
Touch sensitive user controls for
- Call/answer end
- Mute
- Volume +/-
- Programmable function button
Push button user controls for
- Power On/Off
- Bluetooth pairing
Highly visible status light bar
Integrated USB-A or USB-C cable (depending on model)
One USB-A port for smartphone charging
WIRELESS
- Bluetooth v5.1
- Supported Bluetooth profiles: A2DP, AVRCP, HFP, HSP, BLE
AUDIO FEATURES
- Three microphone steerable array
- Microphone pickup range: 7 ft / 2 m
- Ideal for room sizes up to: 13ft x 13ft / 4 m x 4 m
- Microphone Frequency Response: 100 Hz to 6.7 kHz
- Full duplex audio
- Noise and echo reduction
- Loudspeakers 1 x 40 mm high-performance music speaker
- Peak audio output: 86dBspl @ 0.5m
- Loudspeaker frequency response: 80 Hz to 20 kHz
- Bass reflex with dual passive radiators
BATTERY
- Battery Type: Lithium-ion
- Battery Capacity: 3200 mAH
- Talk time: up to 20 hours
- Charge Time: 4 hours
DIMENSIONS
34 mm x 95 mm x 182 mm / 1.3 in x 3.7 in x 7.2 in
WEIGHT
360g / 12.7 oz
CABLE LENGTH
715mm
ENVIRONMENTAL
IP64 dust and water resistant
ACCESSORIES (INCLUDED)
- Carry case
- Lanyard
APPLICATIONS SUPPORTED
- Poly Lens and Poly Lens App
- Plantronics Hub desktop and mobile versons. Plantronics Manager Pro suites: Asset Management and Adoption
Platform certification
- Microsoft Teams
- Zoom
- Compatible with a wide range of platforms
MODEL
Poly Sync 20, Microsoft, USB-C
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 30 reviews
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Product Reviews
★★★★★ 2
Lasted 2 minutes
Color: Grey, Color: Grey
Gave it a 2 star bc it was cute and on time.
I have a GSD- a mildly aggressive chewer. This toy literally lasted 2 minutes and there was stuffing coming out so I had to take it away. Wish I would have read the reviews before I purchased.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 3, 2026
★★★★★ 3
Only Made It Two Weeks
Color: Grey, Color: Grey
This toy easily became my Fig's favorite toy. The squeaker wasn't as annoying as it is in many other dog plushies. However, that's where the positives end.
After the first week, there was a hole in the stitching on its neck. I sewed it up, but it obviously did not last. The squeaker went silent after a few more days. I bought it on March 28th, and it is now April 12th. It's just a rag, now.
RIP little honey badger. You did well in your short life time.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 13, 2026
★★★★★ 4
Not 100% indestructible, but cute and worth the money
Color: Grey, Color: Grey
My dog absolutely love this little toy although when I looked up indestructible dog toys, this is one of the first things came up. I have to say it is not indestructible. I have not found one single dog ball or chew baby that is indestructible. My dog has found every which way to destroy them. It is now four days later and it’s still almost intact, but she has placed a hole in it. It does come with a squeaker, although the second day she already pulled it out it’s cute and it’s fun. Your cat could technically play with it if you had a cat and they wanted one quality wise, I would say it’s definitely close to indestructible, but it’s not completely indestructible and the colors were so fun.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 5, 2025
★★★★★ 1
It's not indestructible.
Color: Blue
Buyers beware, I have a jack russell, and I just got this item ten minutes ago, my dog ripped it up.It is not indestructible, it is a waste of money. My dog is very aggressive with his toys. So back to the drawing board...So I can't return this item because, it's ripped up and they're not gonna give me my money back... So do not buy this toy.
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Reviewed in the United States on April 28, 2026
★★★★★ 1
P.O.S.
Color: Grey, Color: Grey
Toy is not as advertised. It is NOT for aggressive chewers. It is NOT indestructible. It is NOT for medium to large dogs. I knew the moment I opened it that it would be demolished by my 24 pound Miniature Blue Heeler. And here we are 5 minutes after giving it to him, picking up pieces of cotton off of the floor. This should be marketed as a kids stuffed animal. In no way shape or form is this a chew toy unless you have an aging toothless two pound Chihuahua. It would have taken longer for my dog to chew up the $10 dollar bill I gave for this. 💩
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 28, 2026
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