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Shadow Cell: An Insider Account of America's New Spy War

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Shadow Cell: An Insider Account of America's New Spy WarINSTANT NEW YORK TIMES BESTSELLER Barnes & Noble's Best Books of 2025 A thrilling firsthand account by husband and wife CIA operatives who, against all odds, triumphed in a deadly cat and mouse game against a mole within the agency an unprecedented insider account of 21st century spycraft in the tradition of Argo and Black Ops. Andrew and Jihi Bustamante were a "tandem couple" married spies who'd dedicated their lives to the CIA. They met as trainees

INSTANT NEW YORK TIMES BESTSELLER Barnes & Noble's Best Books of 2025

A thrilling firsthand account by husband-and-wife CIA operatives who, against all odds, triumphed in a deadly cat-and-mouse game against a mole within the agency--an unprecedented insider account of 21st-century spycraft in the tradition of Argo and Black Ops.

Andrew and Jihi Bustamante were a "tandem couple" married spies who'd dedicated their lives to the CIA. They met as trainees at Langley, and got married while hunting terrorists across the globe. Then, suddenly, they were assigned to a mission so sensitive and explosive that the CIA still has never acknowledged it. The CIA's source network in a country code-named "Falcon"--one of America's most formidable rivals--had been compromised by a mole, and the agency needed a new way to collect intelligence there. Young newlyweds, the Bustamantes were considered safe choices for this daunting task precisely because they had no experience in Falcon. They were also loyal, forgettable, and completely disposable--operatives who could help to strengthen the CIA's position in Falcon while simultaneously serving as bait for the mole.

But although their superiors at the CIA didn't realize it, the Bustamantes also brought another advantage to the table: a granular understanding of how terrorist cells operate, and how the agency could exploit those same tactics to keep America safe. Assembling a rag-tag team of fellow operatives and recruiting new sources from Falcon, the Bustamantes pioneered a new way of spying by building a cell of their own--right at the heart of the CIA.

The propulsive, untold tale of one of history's greatest intelligence crises and the unlikely band of agents who were sent in to clean up the mess, Shadow Cell allows us to peer behind the curtain to see how today's spy wars are being fought--and won.

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christian wilson
Chelsea, US
★★★★★ 5
Easy peasy
Good communication. Easy to file a claim. Received my refund as soon as the product was mailed.
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Reviewed in the United States on May 21, 2026
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Kenneth J. Goodman Sr.
Cuba, US
★★★★★ 4
Its good to have for electronics and kitchen items
I get the Insurance for certain Electronics and kitchen items.
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Reviewed in the United States on April 17, 2026
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Annabanana
New York, US
★★★★★ 5
Worth the money.
Quick and easy claim process. My refund was processed the same day that I shipped back the product.
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Reviewed in the United States on April 13, 2026
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LadyG
Alexandria, US
★★★★★ 1
All Gotchas, Gimmicks, and Grief
My husband broke the item in question, which was a Chemex coffee maker made of nothing but glass. It shattered full of coffee, so like a normal human he cleaned up the dangerous mess and threw it away. I put in a claim, and it said that I had to ship back the product. Believing that the Asurion process was as simple as stated, and reading the agreement that does mention that sometimes they'll require shipment of the item, but that they will review cases and use reasonable judgment, I contacted their chat, explaining that the requirement that I mail them a wet pile of shards of glass soaked in coffee (and a little bit of blood) was unsafe and unreasonable. I don't even know how I could do that in a way that would be safe for the people opening the packaging, or even to take it to the store. The shards of glass might puncture any plastic, and the wetness would soak through, plus there's the biohazard issue. Seems silly for a $47 product replacement to me. I figured any human would understand. First chat associate closed my case without even responding to me. I had to reopen it. The second one told me, "Yes, that is how your warranty works" as an answer to my "Hello, the last chat closed without me talking to anyone." I tried to explain the situation, and was told "If you call the hotline, maybe they'll help you." I call the hotline. The first person tells me tough, I have to mail it. I say it was thrown away. He says "AHA then it's lost! Your warranty doesn't cover lost things!" I say no, it's not lost, it was disposed of properly as shards of glass should be. I finally ask can I speak to someone else or a supervisor. He lies and says yes. I sit on hold for 20 minutes, never any wait time or any sort of indicator of when someone will talk to me. The phone call quality finally gets very horribly staticky, so I hang up and try again. Hallelujah, I get a decent human being who immediately says, "Oh, no, that's not reasonable! That is an unsafe thing to have to mail. I'll send it to the override department who should approve this because it's obvious that's not a normal thing to expect." Today I get an email that says: We can't approve your claim. We reviewed your NO SUPPORTING MANUFACTURER COFFEE MAKER claim. The product in your claim is not covered by your plan. As a result, we're unable to approve your claim. Nothing about the requirement to mail a biohazard, just the item isn't covered even though the item is absolutely covered. While I understand that loss prevention is important, this is a very small potatoes return and it isn't like I made this up. It would be easy to make me happy. I'm sure it has cost them more money to deny it than they would have lost covering the Chemex. I've bought multiple of their product replacement policies before. I never will again. They didn't offer for me to send a picture or anything. They just wasted hours of my time and sent a clearly AI-based answer, rather than treating me like a valuable customer.
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Reviewed in the United States on February 28, 2024
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Lisa R.
Massapequa, US
★★★★★ 5
Fast!
Process was easy. Quickly issued a gift card for my refund.
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Reviewed in the United States on May 14, 2026

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