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Description
Answering 911: Life in the Hot Seat"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving
"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.Binding Type: Paperback
Publisher: Borealis Books
Published: 09/15/2007
ISBN: 9780873516020
Pages: 206
Weight: 0.65lbs
Size: 8.40h x 5.50w x 0.60d
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4.6 ★★★★★
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Product Reviews
★★★★★ 4
If you're looking for a budget-friendly option for everyday printing, this is a solid choice.
Size: 1 Ream | 500 Sheets, Style: Letter (8.5x11)
Let's be honest, reviewing copy paper isn't exactly thrilling. But,et's be honest, reviewing copy paper isn't exactly thrilling. But, if you're buying paper, you expect it to, well, work like paper. And in that regard, the Amazon Basics Multipurpose Copy Paper delivers. It works as paper should.
That's really the core of it. This paper is functional. It's the kind of paper you buy when you need a lot of it without breaking the bank. Here's a quick breakdown:
Pros:
Affordable: This is the biggest selling point. If you're looking for a budget-friendly option for everyday printing, this is a solid choice.
Good for High-Volume Printing: Because of its affordability, it's great for those situations where you're churning out documents and don't want to worry about the cost per page.
Works in Most Printers: I've used it in inkjet and laser printers without any major issues. It's generally reliable in terms of feeding and printing.
Acceptable Brightness: It's not the brightest white paper on the market, but it's acceptable for most general-purpose printing.
Cons:
Not Premium Quality: Don't expect a luxurious feel or exceptionally crisp print quality. It's not designed for high-resolution photos or important presentations.
Can Be a Little Thin: Compared to more expensive paper, it can feel a bit thinner. This might lead to slight show-through if you're printing heavily on both sides.
Packaging Can Sometimes Be Damaged: While not always the case, some users have reported damaged packaging upon delivery. This hasn't affected the paper itself in my experience, but it's something to be aware of.
Overall:
The Amazon Basics Multipurpose Copy Paper is a reliable and affordable option for everyday printing needs. It's not fancy, but it gets the job done. If you're looking for premium quality, look elsewhere. But if you just need a lot of paper, that works as paper should, and at a good price, this is a worthwhile choice.
That's really the core of it. This paper is functional. It's the kind of paper you buy when you need a lot of it without breaking the bank. Here's a quick breakdown:
Pros:
Affordable: This is the biggest selling point. If you're looking for a budget-friendly option for everyday printing, this is a solid choice.
Good for High-Volume Printing: Because of its affordability, it's great for those situations where you're churning out documents and don't want to worry about the cost per page.
Works in Most Printers: I've used it in inkjet and laser printers without any major issues. It's generally reliable in terms of feeding and printing.
Acceptable Brightness: It's not the brightest white paper on the market, but it's acceptable for most general-purpose printing.
Cons:
Not Premium Quality: Don't expect a luxurious feel or exceptionally crisp print quality. It's not designed for high-resolution photos or important presentations.
Can Be a Little Thin: Compared to more expensive paper, it can feel a bit thinner. This might lead to slight show-through if you're printing heavily on both sides.
Packaging Can Sometimes Be Damaged: While not always the case, some users have reported damaged packaging upon delivery. This hasn't affected the paper itself in my experience, but it's something to be aware of.
Overall:
The Amazon Basics Multipurpose Copy Paper is a reliable and affordable option for everyday printing needs. It's not fancy, but it gets the job done. If you're looking for premium quality, look elsewhere. But if you just need a lot of paper, that works as paper should, and at a good price, this is a worthwhile choice.
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Reviewed in the United States on April 27, 2025
★★★★★ 5
Reliable Everyday Printer Paper
Size: 1 Ream | 500 Sheets, Style: Letter (8.5x11)
This is standard plain printer paper for everyday home use, and it does exactly what it’s supposed to do without any issues. I have had no problems with paper jams, ink smudging, or feeding through the printer.
The paper is an average thickness, nothing special, but perfectly fine for printing documents. The color is white. It does not curl, and everything comes out clean and readable. It does not stand out in any particular way, but there is also nothing to complain about. Overall, it is reliable, consistent, and works well for regular home printing needs. I will buy again.
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Reviewed in the United States on May 29, 2026
★★★★★ 5
Good price. Good paper.
Size: 8 Reams | 4000 Sheets, Style: Letter (8.5x11)
I feel like I have purchased this paper a hundred times. I have it on subscription. It works great in all my printers.
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Reviewed in the United States on May 30, 2026
★★★★★ 5
Love it.
Style: Ink
I love my epson workforce printer. I used to be a Canon person but once I got this printer. It changed my mind. So the ink is worth it. Especially in the bundle package. It may be a bit on the pricey side but it last me awhile. At least, in my opinion, it’s less expensive than buying them separately. Epson makes great stuff and glad I chose to stick with them. The ink is very good and looks great after it prints. Thanks to Epson for functionality, cost and efficiency when it comes you your products.
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Reviewed in the United States on November 10, 2025
★★★★★ 5
Epson Ink for the win
Style: Ink
Love my epson printer and that I can order the ink just about anywhere. Ink is of good quality and depending on the amount you print, it seems to last a decent amount of time.
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Reviewed in the United States on April 28, 2026