SKU: 14630497869

Black Box Server Access Module - VGA, PS/2

Sale price$165.35 Regular price$183.72
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Description

Black Box Server Access Module - VGA, PS/2Engineered for demanding data centers and IT closets, the Black Box Server Access Module (VGA, PS 2) delivers robust, controller backed access to your servers from up to 164 feet away when used with the ServSwitch CX 4 User, or up to 32 feet with the ServSwitch CX Uno. This module is purpose built for reliable, multi user server management, combining high quality video transmission with keyboard and mouse control over long cable runs. The design

Engineered for demanding data centers and IT closets, the Black Box Server Access Module (VGA, PS/2) delivers robust, controller-backed access to your servers from up to 164 feet away when used with the ServSwitch CX 4-User, or up to 32 feet with the ServSwitch CX Uno. This module is purpose-built for reliable, multi-user server management, combining high-quality video transmission with keyboard and mouse control over long cable runs. The design emphasizes resilience, flexible deployment, and future-ready updates to keep pace with ever-evolving server environments. With a “keep alive” feature that powers the module even if the switch loses power, a flash-upgradable firmware, and modular SAM options, this server access solution helps IT teams manage multiple servers efficiently while maintaining clean, organized rack space.

  • Distance and scalability: Extend VGA video and PS/2 keyboard/mouse control up to 164 feet (50 meters) when paired with the ServSwitch CX 4-User, or up to 32 feet (10 meters) with the ServSwitch CX Uno, enabling flexible rack layouts and centralized monitoring across large data-center environments.
  • Keep alive power feature: The module maintains power to itself even if the switch experiences a power loss, helping preserve session continuity and reducing downtime during maintenance or power events.
  • Flash-upgradable firmware: Stay current with evolving server ecosystems and compatibility improvements by upgrading the module’s firmware with ease, ensuring longevity and enhanced security over time.
  • One unit per server-to-switch connection: Each server requires its own SAM to ensure dedicated access, maximizing performance, reducing contention, and simplifying cable management in multi-server configurations.
  • SAM options for PS/2 and USB: Choose appropriate Server Access Modules to support legacy PS/2 peripherals or modern USB devices, providing flexible compatibility with a wide range of servers and KVM setups.

Technical Details of Black Box Server Access Module - VGA, PS/2

  • Distance capability: Up to 164 feet (50 meters) when used with ServSwitch CX 4-User; Up to 32 feet (10 meters) with ServSwitch CX Uno.
  • Power and reliability: Keep Alive feature powers the module even if the switch loses power, helping maintain access during power disturbances.
  • Firmware: Flash-upgradable firmware to accommodate future enhancements and compatibility updates.
  • Interface: VGA video plus PS/2 keyboard/mouse connections for reliable local-remote management of servers.
  • SAM compatibility: Available SAM options for PS/2 and USB to adapt to a range of peripherals and host configurations.
  • Deployment model: One SAM unit per server-to-switch connection to ensure dedicated access paths and consistent performance across a multi-server setup.

How to install Black Box Server Access Module - VGA, PS/2

Installing the Black Box Server Access Module is designed to be straightforward while ensuring reliable long-distance connections between servers and the ServSwitch CX matrix. Proper placement, cabling, and module selection are essential to maximize performance and maintain clean, scalable layouts in dense data-center environments. Start by planning the path from each server to its corresponding switch port, taking into account the distance limits described above, potential interference, and cabling routes that minimize bending and signal loss. Your installation workflow should emphasize cable quality, modular compatibility, and future expandability.

  • Plan your layout: Identify the server-to-switch links that will use the VGA/PS/2 SAMs, and map out the cable routes to the ServSwitch CX system. Ensure each server-to-switch connection has a dedicated SAM unit to avoid contention and to simplify tracking of peripherals and devices.
  • Select the appropriate SAM: Based on your server’s peripheral needs, choose a SAM that supports PS/2 or USB as required. If you are integrating legacy devices, PS/2 SAMs are typically recommended; for modern USB peripherals, USB SAMs provide broader compatibility.
  • Connect server to SAM: Attach the server’s VGA video output to the SAM’s VGA input, and connect PS/2 keyboard and mouse cables to the SAM’s PS/2 ports. Verify snug, secure connections to prevent intermittent signal loss.
  • Link SAM to ServSwitch CX: Connect the SAM’s output to the ServSwitch CX via the appropriate cable assembly specified for your model (distance permitting). Confirm that the TX/RX or signal path aligns with the ServSwitch CX 4-User or CX Uno configuration for optimal performance.
  • Power and test: Apply power to the system and use the Keep Alive feature as needed to ensure continuous operation during maintenance or power interruptions. Boot the server and perform a quick test of video, keyboard, and mouse control through the ServSwitch CX interface to confirm stable remote access.
  • Update firmware if needed: If you are integrating with newer servers or peripheral devices, check for firmware updates to the SAM and ServSwitch CX stack to maximize compatibility and security. Follow the official update procedure to perform a safe flash upgrade.

Frequently asked questions

  • What is the maximum distance supported by the Black Box Server Access Module?
  • The module supports up to 164 feet (50 meters) of VGA/video reach when used with the ServSwitch CX 4-User, or up to 32 feet (10 meters) when paired with the ServSwitch CX Uno. Distances may vary based on cable quality and environmental conditions.
  • Do I need a separate power supply for the SAM?
  • The Keep Alive feature is designed to maintain power to the module in scenarios where the switch loses power, helping preserve access during power events. Ensure your rack power strategy accommodates uninterrupted operation, and follow the guidance for enabling Keep Alive in your environment.
  • Can I upgrade the module’s firmware after installation?
  • Yes. The module supports flash upgrades, allowing you to benefit from feature enhancements, improved compatibility, and security updates without replacing hardware.
  • How many SAM units do I need for a multi-server setup?
  • For each server-to-switch connection, you should deploy one SAM unit. This per-connection approach ensures dedicated access channels, reduces contention, and simplifies management of multi-server configurations in data centers.
  • What peripherals are supported with SAM options?
  • SAM options are available for PS/2 and USB peripherals. Choose PS/2 if you are using older keyboards/mice or USB if you rely on modern USB HID devices. Compatibility with specific server families should be verified in conjunction with your ServSwitch CX model.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 14630497869

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4.3 ★★★★★
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D. W
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★★★★★ 5
Excellent tent!
Size: 6 Person
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Reviewed in the United States on February 24, 2026
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GUSTAVO Arriens
Dallas, US
★★★★★ 5
Simple and not Drama claim process.
’ve had Asurion coverage for a couple of years and never needed to use it until recently, when my pool salt cell (less than two years old) stopped working. I had purchased it with an Asurion protection plan, so I contacted them to start a claim. The process was simple and straightforward to follow. In the end, they honored the plan and covered the cost of my salt cell based on the value when I originally bought it. They issued me a gift card that I could use on Amazon for that amount. While prices have gone up and a new cell now costs about $200 more, it was still definitely worth having the coverage. Overall, I’m satisfied with how the claim was handled.
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Reviewed in the United States on June 8, 2026
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lele
Belleville, US
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
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Reviewed in the United States on May 13, 2026
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Miguel Denyer
Pawtucket, US
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number. Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again. Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned. It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact. At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
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Reviewed in the United States on February 2, 2025
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Verified Purchase
CamRam
Battle Creek, US
★★★★★ 5
Asurion is AWESOME!
Ok, so let me start with the fact that you should NOT waste your time calling Amazon's customer service if you think you have a claim under Asurion's monthly protection plan. CALL ASURION! I wasted almost an hour with Amazon representatives that have absolutely no training in how the Asurion plan works, or even any idea if my item was covered. In fact, they told me the mechanized chair I purchased under the plan wasn't covered! Finally, my call got escalated to a manager who was just as clueless about my coverage, but had the best idea ever... call Asurion! The smartest thing I did that morning was hang up with Amazon, and reach out to Asurion as I should have done in the first place. Dealing with Asurion's customer service, after my Amazon call, was like being elevated to VIP status! 😄 Asurion's rep nicely took all my info, including the chair's purchase date and order number. Then they asked that I upload a couple of pictures of the product, along with a written description of the malfunction I had mentioned over the phone. This is where it gets really good. They told me they'd review the claim to determine if they'd send a repair specialist or reimburse me the cost of the item. In less than 48 hours, they determined that a payout was in order, and sent me an email that included an Amazon gift card for the total cost of the item minus the taxes I had paid, which I loaded directly into my Amazon wallet. Apparently, Asurion does not include the purchase taxes in their coverage. But, I can live with that. All in all, Asurion's claims division get a double thumbs up 👍🏽👍🏽, and the company gets big ups from me for not only standing behind their protection plan, but doing so expeditiously! Special note: If you buy a lot of stuff from Amazon, and have Asurion's monthly protection plan, scroll the item listing before pulling the trigger on your purchase... you need to see the green streamer that indicates your product is protected by the plan. If you don't see that, check to see if there are alternative products that might be covered. There are very few electronic or high ticket items that aren't covered, but looking for that green banner in the item description that says it's covered is key to foregoing any future headaches.
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Reviewed in the United States on April 26, 2026

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