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Description
Cisco Solution Support - Extended Service - Service Bar Pro First LightCisco Solution Support is an all encompassing Technical Support Service tailored specifically for Cisco solutions, covering both hardware and software components. This service extends beyond Cisco's proprietary products to integrate those provided by Solution Support Alliance Partners. By selecting Cisco Solution Support, you secure a robust support framework for your entire solution, which includes Cisco and third party offerings, enhancing
Cisco Solution Support is an all-encompassing Technical Support Service tailored specifically for Cisco solutions, covering both hardware and software components. This service extends beyond Cisco's proprietary products to integrate those provided by Solution Support Alliance Partners. By selecting Cisco Solution Support, you secure a robust support framework for your entire solution, which includes Cisco and third-party offerings, enhancing reliability and productivity across your operations.
- Comprehensive Support: Gain access to a dedicated team of Technical Assistance Center (TAC) engineers who are experts in resolving any issues that may arise within your solution. This serves as your primary point of contact, making troubleshooting swift and efficient.
- Seamless Coordination: Cisco Solution Support guarantees smooth collaboration with Solution Support Alliance Partners, enabling cohesive maintenance and support activities. This feature facilitates quicker resolutions to complex problems that may involve multiple vendors, ensuring minimal disruption to your services.
- Investment Protection: Safeguard your technological investments with Cisco Solution Support. Enhanced reliability and support for both hardware and software ensure that your systems are well-maintained, optimized, and ready to maximize productivity.
- New Releases and Updates: Stay ahead of any potential issues with the included New Releases Update service. This feature ensures that your systems are consistently equipped with the latest software enhancements, maximizing performance and minimizing operational hiccups.
- Next Business Day Parts Replacement: Experience minimal downtime with our Next Business Day Parts Replacement service. This quick response time is designed to ensure timely completion of necessary repairs, allowing your business to maintain operational momentum without significant delays.
Technical Details of Cisco Solution Support
- Service Type: Extended Technical Support
- Supported Products: Cisco Hardware and Software, as well as third-party products from Solution Support Alliance Partners
- Support Availability: 24/7 access to TAC engineers
- Response Time for Parts Replacement: Next Business Day
- Update Service: Regular New Releases and Updates
How to Install Cisco Solution Support
Installing Cisco Solution Support is a straightforward process. Follow these steps to get started:
- Contact your Cisco sales representative or visit Cisco's official website to purchase the Cisco Solution Support package.
- Provide details about your existing Cisco hardware and software configurations, along with any third-party products included in your solution.
- Once your order is processed, you will receive confirmation and access details for your support package.
- Contact your TAC engineer to initiate support and discuss any specific needs or questions you may have regarding your solutions.
Frequently Asked Questions
- What is included in the Cisco Solution Support service? The service includes access to a team of TAC engineers, new releases and updates, coordination with Solution Support Alliance Partners, and Next Business Day parts replacement.
- Is Cisco Solution Support available for third-party products? Yes, Cisco Solution Support covers both Cisco products and those provided by Solution Support Alliance Partners, ensuring comprehensive support across your entire solution.
- How do I contact TAC engineers for support? You can reach TAC engineers 24/7 through the Cisco support portal or by phone, as specified in your service agreement.
- What is the response time for parts replacement? The response time for parts replacement is Next Business Day, allowing for quick resolution and minimal disruption to your operations.
- How do I stay updated on new releases? With Cisco Solution Support, you receive regular notifications about new releases and updates, ensuring that your systems remain current and efficient.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 29 reviews
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Product Reviews
★★★★★ 4
Perfect for Pilots
Color: Gold/G-15 Green, Lens Width: 55 Millimeters
I work in aviation and got these because they have a very top gun, fresh-esque look. The glass is solid, I’ve dropped them a few times and haven’t scratched them yet (from August - March). Fits perfectly under my headset and they can slide on and off pretty easily with the headset on. I can see the G1000 perfectly, without losing any of the panel as I did with my polarized glasses.
Good shades - slightly too small for my face, hence the four stars.
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Reviewed in the United States on March 20, 2020
★★★★★ 5
Just perfect.
Color: Gold Havana/G-15 Green, Lens Width: 55 Millimeters
I saw this model of Ray Bans while watching Top Gun: Maverick. Actor John Hamm (Cyclone, in the movie) sported these during the beach scene. I looked for them here in Amazon and was lucky to find them for less than $100. They fit just great, and the lenses (G-15), give a clear and high definition picture. I definitely recommend them, perfect for driving, cycling, or your next F/A-18 mission.
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Reviewed in the United States on December 10, 2024
★★★★★ 5
Almost like they used to be...
Color: Gunmetal/G-15 Green, Lens Width: 55 Millimeters
These are the 3rd pair of Caravans I've owned over the years. The 1st pair were chrome frames and got mangled one time when I had set them on the trunk of the car to fill-up and drove away without them. Went back after only 100 yards or so, but by then they had been clipped by another car and were toast. Kept the lenses, sent the frame back to B&L (when they were still in Rochester -- and when customer service really WAS important to the company) and they sent back a brand-new pair of black-framed beauties -- FOR FREE!
This pair recently experienced a broken frame - right at the junction of the lower curved piece that holds the lens frames together. (How this happened, I have no idea. I was wearing them. Put them in my shirt pocket. Took them out, put them on, and the lens was still in my pocket!) Now, Bausch & Lomb is owned by Luxottica (in Atlanta, GA.) Not entirely friendly, I would say, especially in the tone of the service rep's voice and bluntness. And I was told my only hope of getting any kind of satisfaction was to ship the broken pair to them and after examination they would decide whether it was a manufacturing defect or a customer caused one. Believe me -- there are NO damage marks on these black frames. The frame just cracked due to what? Fatigue, I guess. If judged in my favor they'd give me a substantial discount (40%, I believe) off list price on another pair that they might have in stock at the time. Egads! Talk about leaving you feeling helpless. NONE of the frames and lenses shown were to my liking, so I opted out of that choice and decided to search Amazon for a pair to my liking.
So, this brings me to the new ones -- the subject at hand. The lenses on these are advertised as being 55mm wide, which they are. However, the original Caravans were 58mm wide = a small but perceptable difference, especially in field-of-view coverage AND how they look on your face. The G15 lenses seem to be the same tint, and the color (gun metal grey) is very nice. They fit well, and are what one would expect given the name RayBan. Therefore, I recommend them.
[Footnote: As for my broken 58mm black-framed pair -- I looked up repair shops on the I-net, found 2 that seemed to talk a good game, picked one (in Cincinnati) and shipped them off today to have the frame laser welded. I am keeping my fingers crossed that they'll come back in usable shape (as promised) and I will again have my Old Faithfull's back. $35 to save a no-longer-made classic pair of RayBans is worth it in my book.]
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Reviewed in the United States on March 8, 2013
★★★★★ 5
Classic Design!! But the 55mm frame is too small..
Color: Gunmetal/G-15 Green, Lens Width: 55 Millimeters
Really solid frame and arrived rather fast (7 days before the expected date). It included the original packaging, booklets, cloth and case (the brown one) in the original box. Was surprised that it felt quite heavy, or at least more than what Im used to, although when I wear it I can't really feel the weight. The weight also adds to the feel of it making its structure feel a little more solid that lighter sunglasses.
Unfortunately, the 55mm gunmetal + green G 15 lens which I ordered, is about 6 millimetres too small at the sides for me although the lens and front frame are the right size for me and it's actually still wearable. (it's just me).
I would probably get the 58mm gold + green G15 later to see if there's a big difference (shouldn't be from the measurements given). That and the fact that these are a great pair of shades with a really classic design
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Reviewed in the United States on June 30, 2016
★★★★★ 5
Nice shoes!
Size: 11, Color: Black Full Grain
I bought them in black and I like them so much I will be buying the brown soon. They fit true to size and are comfortable and stylish. I like the clean simplicity. They're basically a dressy sneaker which is perfect for my job's 'dress code'. Yet they're stylish enough to be worn weekends or a night out. They seemed just a touch stiff out of the box but IMO that's completely normal and fine - after just a couple days of wearing them they are breaking in nicely. No complaints on that. They seem to be of very high quality and I'm very happy with them.
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Reviewed in the United States on February 8, 2026
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