Poly 1 Year Service Hd Codec Only 1Yr Group 700 720P

Poly Poly+ 1 Year - Service HD Codec Only is the definitive service plan engineered for organizations that rely on high-definition collaboration across distributed teams. Built on Poly’s leadership in video and audio collaboration, this one-year program delivers uninterrupted reliability, proactive protection, and a continuity-first approach to your most important meetings. The HD Codec Only offering unlocks upgraded access to premium software and a suite of value-added services designed to enhance uptime, performance, and user productivity across the entire enterprise. With Poly’s global reach and deep ecosystem partnerships—including Microsoft, Zoom, GoTo, and BlueJeans—you can trust that your collaboration environment remains stable, secure, and scalable. This plan is crafted for forward-thinking teams that want predictable budgeting, reduced risk, and a seamless path to elevated collaboration without sacrificing ease of use or feature depth.

• 24x7 global priority technical support with unlimited access to Poly experts who diagnose, troubleshoot, and resolve incidents quickly, ensuring your meetings keep moving no matter where your teams are located.
• Advance hardware replacement with pre-paid next-business-day shipping to minimize downtime and preserve business continuity during any hardware fault or failure.
• Exclusive professional services discounts to accelerate deployment, optimization, and adoption, helping your organization realize faster time-to-value from Poly’s collaboration capabilities.
• Upgraded access to premium software, delivering enhanced features, advanced capabilities, and premium benefits that elevate enterprise-wide video and audio experiences across the organization.
• 1-year service duration from activation, providing predictable budgeting, sustained performance, and a dependable foundation for Poly HD Codec deployments within your collaboration strategy.

Technical Details of Poly Poly+ - 1 Year - Service Hd Codec Only

• Service duration: 1 year from activation, designed to maximize dependability and predictable total cost of ownership.
• Support coverage: Unlimited, global 24x7 priority technical support to address incidents quickly and efficiently.
• Hardware replacement: Advance hardware replacement with pre-paid next-business-day shipping to minimize downtime and maintain business continuity.
• Software access: Upgraded access to premium software to elevate your collaboration experience across the enterprise.
• Professional services discounts: Exclusive savings on professional services to accelerate deployment, optimization, and adoption.

How to install Poly Poly+ 1 Year - Service HD Codec Only

Because this is a service plan rather than a physical device, there is no on-site installation required. Activation is performed through your Poly account and applies to your existing HD Codec deployment. To get started, sign in to your Poly customer portal, select the Poly Poly+ 1 Year - Service HD Codec Only option, and complete the activation process. Once activated, the service provisions automatically to your organization, granting 24x7 priority technical support, advanced hardware replacement, and upgraded software access for the duration of the plan. If you need assistance, contact Poly support from your admin console to verify coverage, link your deployment to the correct service tier, and ensure your HD Codec remains fully protected by the plan.

Frequently asked questions

• Q: What is included in Poly Poly+ 1 Year - Service HD Codec Only?

  A: The plan provides unlimited 24x7 priority technical support, advance hardware replacement with prepaid next-business-day shipping, exclusive professional services discounts, upgraded access to premium software, and a 1-year service duration for your Poly HD Codec deployment.

• Q: Do I need to install anything for this service?

  A: No. This is a service plan, not a hardware package. Activation is performed through your Poly account and applied to your existing HD Codec solution; there is no on-site installation required.

• Q: How quickly can I get a replacement device if there is a fault?

  A: The plan includes advance hardware replacement with prepaid next-business-day shipping, designed to minimize downtime and keep critical meetings on schedule.

• Q: How does the 1-year duration affect budgeting and renewal?

  A: The 1-year service duration provides predictable budgeting for IT and procurement teams, allowing you to plan, forecast, and renew coverage to maintain continuous Poly HD Codec support without gaps.