SKU: 31185707592

HPE Pointnext Tech Care Essential - Post Warranty - 2 Year - Warranty 0 24tb Upg Svc

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Description

HPE Pointnext Tech Care Essential - Post Warranty - 2 Year - Warranty 0 24tb Upg SvcProtect your critical IT investments with HPE Pointnext Tech Care Essential. A post warranty, two year service plan that brings expert on site maintenance, rapid parts and labor replacement, and peace of mind right to your doorstep. Designed for businesses that need predictable support and minimized downtime, this plan delivers reliable, hands on assistance when you need it most. Extended protection beyond warranty: This program provides a dedicated

Protect your critical IT investments with HPE Pointnext Tech Care Essential. A post-warranty, two-year service plan that brings expert on-site maintenance, rapid parts and labor replacement, and peace of mind right to your doorstep. Designed for businesses that need predictable support and minimized downtime, this plan delivers reliable, hands-on assistance when you need it most.

  • Extended protection beyond warranty: This program provides a dedicated two-year service duration after the end of your hardware warranty, ensuring continued access to expert support and expert maintenance without the guesswork of unexpected repair costs.
  • On-site, around-the-clock coverage: With 24x7 availability and a guaranteed 4-hour on-site response for parts and labor, your team won’t wait in a queue. Speed matters when systems are down, and this plan prioritizes fast, local remediation.
  • Includes parts & labor with proactive maintenance: The service covers both parts replacement and labor, helping to keep systems running efficiently and reducing the risk of disruptive outages. It’s a comprehensive approach to reliability that goes beyond simple diagnosis.
  • Clear, predictable costs and outcomes: By consolidating support into a single, time-bound contract, you gain predictable budgeting and fewer surprise expenses, letting you plan for future upgrades and expansions with confidence.

Technical Details of HPE Pointnext Tech Care Essential

  • Service Type: Post Warranty
  • Coverage Period: 2 Years
  • Response Time: 4 hours on-site for parts and labor (distance from customer site within 100 miles)
  • Availability: 24x7x4 Hour On-site Support
  • Inclusions: Parts & Labor, On-site Maintenance
  • Geographic Coverage: Within 100 miles of the customer site
  • Service Focus: Preventive maintenance, rapid repair/replacement, and sustained performance of supported hardware

How to Install HPE Pointnext Tech Care Essential

Important to note: This is a service contract rather than a software or hardware installation. Activation and provisioning are handled through HP’s channel partners or Hewlett Packard Enterprise directly. To initiate coverage, contact your HPE account representative or authorized reseller and provide essential information about your equipment and site.

Steps to get started:

  • Confirm eligibility and plan selection: Verify that your devices are eligible for the Tech Care Essential post-warranty program and choose the two-year on-site coverage tier that matches your environment and uptime requirements.
  • Provide asset details: Supply serial numbers, model names, and a concise asset inventory. Include the installation site address and the preferred points of contact to facilitate scheduling and dispatch.
  • Define service windows and distance: Accept the 4-hour on-site response window and confirm that your site falls within the 100-mile dispatch radius for guaranteed response times.
  • Schedule the initial visit: A certified HPE technician will be dispatched to perform recommended preventive maintenance, inspection, and any required part replacements as part of the onboarding process.
  • Ongoing service delivery: After activation, you’ll receive service credits, scheduling guidelines, and a streamlined incident workflow to ensure rapid resolution of issues as they arise.

Frequently asked questions

  • Q: What does HPE Pointnext Tech Care Essential cover after warranty?

    A: It provides on-site maintenance and support for two years beyond the original warranty, including parts replacement and labor, to help maintain system availability and performance.

  • Q: What is the response time and geographic scope?

    A: The plan offers a guaranteed 4-hour on-site response for parts and labor within a 100-mile radius of the customer site, available 24 hours a day, 7 days a week.

  • Q: Are parts and labor both included?

    A: Yes. The coverage explicitly includes parts required for repair or replacement and the labor to perform those tasks, helping ensure faster restoration and reduced downtime.

  • Q: Is this plan suitable for all HPE hardware?

    A: Tech Care Essential is designed for post-warranty protection and on-site support across eligible HPE assets, with specifics determined by your account team and the product lineup.

  • Q: How do I enroll and activate the service?

    A: Enrollment is completed through your HPE account representative or authorized partner. After submission of asset details and site information, you’ll receive confirmation, scheduling guidance, and service instructions for ongoing coverage.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 31185707592

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Erin
Fort Morgan, US
★★★★★ 5
Amazing Pole Saw! Look no further!
Style: 4.0ah Battery Included
My DeWalt pole saw broke (after 2 years of occasional use) so I bought this one. I wasn't expecting much. To my surprise, this new off-brand pole saw is awesome! It's well built. You can use the saw without the pole (which you can't do with DeWalt). It has a battery indicator LED screen on the top of the saw. DeWalt doesn't. It comes with a battery that can charge two different ways. You can use a DeWalt charger or you can plug the charger that comes with it into the top of the unit. The saw comes fully assembled except for the handle. The bar and chain are all ready setup and dialed in (an industry first)! It came with everything needed to operate except for the chain oil. Even came with a screw driver to put the handle on. The chain that comes with it isnt great but it cuts. It actually cut extremely well but dulled after about an hour of nonstop use. Most importantly, it cuts just as good as my DeWalt pole saw. Dead serious. This is an awesome saw. Comparable to DeWalt. Buy one before they sell out and you can't find em anymore. I had a hard time finding this saw on Amazon. I saw a review for it on YouTube and had to use the affiliate link to find it. There were a ton of other pole saws that looked almost identical. I can't speak to them - but this one is a no-brainer. An absolute steal at the price! I don't work in tree service any more and wouldn't use it if I did, but I am a contractor and from time to time I need a pole saw and this one fits the bill. This isn't a sponsored review. I used my own money to buy it and I'm not affiliated with the company in any way.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 22, 2025
S
Verified Purchase
1SamIam
Alexandria, US
★★★★★ 5
Works with DeWalt 20V Max Batteries
This two pack of handy garden tools consists of a Leaf blower and a Hedge trimmer that will accommodate DeWalt 20V Max style batteries! An excellent bargain in a two pack of tools that most people will use to clean off their patio after trimming their garden bushes, for example. Tried and tested, they both work fantastic! They look great even though these are not actual DeWalt Tools they do have the same color scheme as the DeWalt tool line, matching them perfectly. The Hedge trimmer comes with a nice safety storage sleeve for the dual sided cutting blade. Also for safety, I like how the Hedge trimmer D-Handle requires a grip along with the trigger to operate it. There is an inner safety bar that wraps around the inner side of the D-Handle for optimum gripping and safe usability, it does not limit or inhibit the operation. The Blower has a 5 speed thumb wheel control (1-5) and is located at the top forward section of the grip handle, very easy to reach and to control. Great Quality and both together are an Excellent Value, very nice!
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Reviewed in the United States on April 13, 2025
T
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TheHiker
Carnegie, US
★★★★★ 5
Seems to work well, used it for about 2 hours and it cut what I needed
Size: 8.7-INCH
Seems to work well, used it for about 2 hours and it cut what I needed
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Reviewed in the United States on May 20, 2026
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Daniella
Pawtucket, US
★★★★★ 5
The cutting edge of trimmers
Size: 8.7-INCH
Great Product. Lots of power and does not drain the battery right a way. Few different attachments. I bought this for my wife Light, durable and easy to handle
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Reviewed in the United States on March 29, 2026
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ThomasMore
Birmingham, US
★★★★★ 4
Not bad for the price, trust the hardware not the brand
Used it one time, but will leave a review for those wondering. Trimmer: Worked well for out of control vines and leafy hedge. It had enough power and was sharp enough to do the job I wanted which I'd say was small to medium size. I am sure overtime it'll dull, but for the initial tryout I'd give it a 9/10. Feels great in hand, light weight, has the ability to switch from top to side cutting. Blower: Pretty good power, but chews through battery. Absolutely does the job and is very lightweight and easy to use. 10/10 Overall, for the package price I'd say it's worth it. Who knows how long these cheap devices will last, but for light to moderate yard and lawn care they should do the job. If you live on some farm in Iowa then you'll probably want something better and stronger. But for those with a small backyard in the subs somewhere it's more than capable. Batteries are not included. I had used and picked up the aftermarket 8MAH max (DeWalt clones) 2-pack for $50.
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Reviewed in the United States on August 12, 2025

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