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- USA
- CAN
Ships within 48 hours · Estimated delivery Aug 9 - Aug 14
For Your Every Summer RSVP, with Code: SUMMER15
Description
Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responspls Nbdonsite H35607The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is your go to solution for maintaining peak performance and reliability in your network. This extended service plan, lasting one year, offers a robust set of features that ensure your business remains operational with minimal disruptions. With the assurance of 24 7 support and next business day on site exchanges, you can trust that your network will be monitored and maintained
The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is your go-to solution for maintaining peak performance and reliability in your network. This extended service plan, lasting one year, offers a robust set of features that ensure your business remains operational with minimal disruptions. With the assurance of 24/7 support and next business day on-site exchanges, you can trust that your network will be monitored and maintained effectively, providing you with peace of mind and enhancing your productivity.
- 24/7 Availability: Benefit from round-the-clock support, ensuring that any network issues are addressed promptly, which minimizes downtime and maximizes operational efficiency.
- Next Business Day On-Site Exchange: Our on-site service means that hardware problems can be resolved immediately, significantly reducing the potential impact on your business operations.
- Parts Replacement Service: In the event of component failure, our quick and efficient parts replacement service guarantees that the necessary parts are delivered swiftly, enhancing the overall reliability of your network.
- Comprehensive Support: The service features both electronic and physical service sub-types, allowing for effective management of all software and hardware issues that may arise.
- Assured One-Year Service Duration: With a full year of dependable service, you can count on consistent support and maintenance for your network infrastructure, ensuring it operates smoothly throughout.
Technical Details of Product
- Service Type: Managed Services
- Service Duration: 1 year
- Support Availability: 24/7
- Response Time: Next Business Day
- Service Coverage: On-site and remote assistance
- Parts Replacement: Included
- Service Types: Electronic and Physical
How to Install
Installing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS is a straightforward process. Follow these steps for a smooth setup:
- Contact your Extreme Networks representative to activate your service plan.
- Provide any necessary details regarding your network setup and any specific requirements you may have.
- Schedule a service appointment with an on-site technician if required.
- Receive and install any replacement parts that may be sent as part of the service.
- Utilize the 24/7 support line for assistance with any questions or issues that arise during the installation process.
Frequently Asked Questions
- What is the coverage period for the ResponsePLUS service? The ResponsePLUS service is valid for one year, providing ongoing support and service throughout this period.
- Is on-site support included in the service? Yes, the service includes on-site support to resolve issues quickly and efficiently.
- What does the Next Business Day service mean? This means that any necessary parts will be delivered the next business day, ensuring minimal downtime for your network.
- Are both electronic and physical components covered? Absolutely. The service encompasses both electronic and physical components, offering comprehensive support.
- How do I contact support if I need assistance? You can contact support via the provided 24/7 support line or through the Extreme Networks customer portal.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy