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Description
HPE Foundation Care with CDMR - Post Warranty - 1 Year - WarrantyThe HPE Foundation Care with CDMR Post Warranty 1 Year Warranty is an indispensable service package tailored for businesses looking to maintain their IT infrastructure's reliability and efficiency after the warranty period. This comprehensive support plan ensures that your hardware and software systems remain operational, allowing you to concentrate on your core business activities. With dedicated assistance from Hewlett Packard Enterprise (HPE), you
The HPE Foundation Care with CDMR - Post Warranty - 1 Year - Warranty is an indispensable service package tailored for businesses looking to maintain their IT infrastructure's reliability and efficiency after the warranty period. This comprehensive support plan ensures that your hardware and software systems remain operational, allowing you to concentrate on your core business activities. With dedicated assistance from Hewlett Packard Enterprise (HPE), you can resolve any issues that surface with confidence, knowing experienced technical resources are just a call away.
- Comprehensive Support: Gain access to exceptional hardware and software support, ensuring your systems run smoothly. HPE’s skilled technicians are ready to assist you in resolving issues with HPE products and select third-party software, minimizing disruptions to your business.
- Remote Diagnostics and On-Site Repair: Enjoy peace of mind through HPE's remote diagnostic capabilities, coupled with on-site hardware repairs when necessary. This feature significantly reduces downtime, enhancing the availability of your systems.
- Software Updates and Technical Support: Stay up-to-date with remote technical support for eligible software products, along with access to the latest updates and patches. This ensures optimal performance and security for your software environment.
- Flexible Service Level Options: Customize your support experience by selecting from a range of service levels including HPE Foundation Care NBD Service, 24x7 Service, and CTR Service. Each option is specifically designed to accommodate your business requirements and operational needs.
- 24/7 Incident Reporting: Report incidents anytime through various channels, including telephone and web portal. With HPE's electronic remote support solution, you can access continuous support, ensuring your systems are consistently monitored and maintained.
Technical Details of Product
- Duration: 1 Year
- Service Levels: NBD Service, 24x7 Service, and CTR Service
- Response Time: 4 Hour Telephone Support
- Support Coverage: Hardware and Software
- Available for: Eligible HPE hardware and third-party products
How to Install
To install the HPE Foundation Care service:
- Contact your local HPE sales office to determine product eligibility and service availability.
- Select the appropriate service level that best aligns with your organization’s operational needs.
- Once your selection is confirmed, HPE will provide the necessary documentation and instructions for service activation.
- Document all relevant hardware and software details for seamless support.
- Begin utilizing the service by reporting any issues through the designated contact methods provided by HPE.
Frequently Asked Questions
- What does the HPE Foundation Care service provide? The HPE Foundation Care service offers comprehensive hardware and software support, including remote diagnosis, on-site repairs, and access to software updates and patches.
- How do I report an incident? Incidents can be reported via telephone or web portal, or through an automated equipment reporting event using HPE's electronic remote support solution, available 24/7.
- What are the service levels available? The service levels available include HPE Foundation Care NBD Service, 24x7 Service, and CTR Service, allowing you to choose the best fit for your business requirements.
- Can I get support for third-party software? Yes, support for select third-party software is available, contingent on the information and availability from the original software manufacturer.
- How quickly can I expect a response for support? The standard response time for telephone support is within 4 hours, ensuring timely assistance and minimal disruption to your operations.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.9 ★★★★★
Based on 27 reviews
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Product Reviews
★★★★★ 5
Cute but one is broken
Color: Brown, Size: 35.7"W x 10.3"D x 1.8"H, Set of 2, Color: Brown, Size: 35.7"W x 10.3"D x 1.8"H, Set of 2
Update: they sent me new ones and they seem to be holding up, thank you!
I really wanted to love these but one of them came bent so I can’t use it because I’m worried it’s going to ruin the wall. It’s slanted so far down but the one that didn’t come bent works great and looks really cute
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Reviewed in the United States on January 7, 2026
★★★★★ 5
A birthday gift that made someone happy.
This was bought as a birthday gift, good quality, very sturdy, and the recipient loved it highly recommend this product.
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Reviewed in the United States on April 25, 2026
★★★★★ 1
Issues with mounting the shelves, big time
Color: Brown, Size: 55.1"W x 10.3"D x 1.8"H, Set of 2
I bought the 55 inches floating shelves. I have an area above my linen cabinet that I wanted to utilize for storage and books in my hall. I did my measuring, figured out spacing. Marked everything off to do 3 total shelves (bought two boxes). A couple of spots screwed into a stud, and the others I had to install the plastic mount things. I had used those before so I just did the predrill then tapped them in, finished off by screwing the mount flush with the wall. I grabbed the first bracket and decide to start with a screw that had one of the inset mount things (sorry the correct term is escaping me). It never once occurred to me to check that the plastic mount and screw would not work. We’ll surprise! I tried and tried to get the screw to screw thru the mount, the mount is the rigid plastic thoe that is supposed to split when the screw goes through. Well something wasn’t engineered properly on the mounts cuz they would not thread a screw. They would not split. I even went into my garage and tried different screws I had to see if maybe it was just too big…or something. Then I started just prying it apart and could not get it to split like it’s supposed to, the tip piece broke off before the piece split. I have never had this situation before. I now have a bunch of these, that leave huge holes in my wall, where I measured out for a shelf to go.
I’m not a huge DIYer so now I’m trying to figure out if I can salvage this situation but I’m afraid that if I get different mounts they will be too small for the already created holes, or they will fit the hole but because it’s screwing into dry wall, the drywall already has threads from the other mount, will it strip if the threads aren’t 100% the same. Oooooor am I going to have to patch up and paint that wall, then buy new mounts and attempt to try again….which I will now have to set the shelves at a different height so I don’t screw into the same holes I patched since I don’t trust them…..ugh. I practically want to cry. lol.
So if I could give this negative stars I would! I feel stupid due to these having such great reviews by others. Comments of how easy they were to install. I will also mention that a few others mentioned the metal bracket that is mounted to the wall then the shelf slide onto is very flimsy. I could bend it side to side with my hands. The only reason I decided it would be ok is that there are a total of 8 screws in the mount, figured it would be stable enough.
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Reviewed in the United States on September 14, 2025
★★★★★ 5
Was so easy to put up.
Love it
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Reviewed in the United States on May 27, 2026
★★★★★ 4
Decent Quality. Look Great
Color: Brown, Size: 35.7"W x 10.3"D x 1.8"H, Set of 2
These are easy to install and the shelf has a good quality look. The only thing lacking is the quality of the bracket. The arms are thin metal and I feel like it won’t hold much weight.
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Reviewed in the United States on December 4, 2025