SKU: 40366587919

EPOS UI 815 Headset Switchbox

Sale price$64.70 Regular price$71.89
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Ships within 48 hours · Estimated delivery Aug 19 - Aug 24

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Description

EPOS UI 815 Headset SwitchboxThe EPOS UI 815 Headset Switchbox is a compact, powerful solution designed for modern offices and contact centers that want a smooth, cost conscious path to unified communications. By letting you answer calls from a desk phone, a softphone PC, or a smartphone using the same Easy Disconnect headset, this switchbox eliminates clutter, reduces equipment costs, and simplifies training. Built to keep up with busy workdays, the UI 815 integrates seamlessly

The EPOS UI 815 Headset Switchbox is a compact, powerful solution designed for modern offices and contact centers that want a smooth, cost-conscious path to unified communications. By letting you answer calls from a desk phone, a softphone/PC, or a smartphone using the same Easy Disconnect headset, this switchbox eliminates clutter, reduces equipment costs, and simplifies training. Built to keep up with busy workdays, the UI 815 integrates seamlessly with UC environments, delivering crisp audio, reliable call control, and effortless routing between devices.

  • Seamless multi-device calling: answer and manage calls from your desk phone, softphone/PC, and smartphone with a single, high-quality headset—no need to swap cables or headsets between devices.
  • Effortless UC migration: a cost-effective bridge to unified communications that minimizes equipment replacements while maximizing productivity and collaboration features.
  • Smart audio routing with two sources: switch between two audio streams to keep conversations flowing, ideal for busy reception areas and contact centers where missing a call isn’t an option.
  • Simple, reliable setup: plug-and-play design with straightforward controls that integrate with your existing headset ecosystem for consistent performance across devices.
  • Compact, durable design: a sturdy desk-friendly switchbox that stays out of the way while delivering dependable performance in high-traffic environments.

Techncial Details of EPOS UI 815 Headset Switchbox

  • Compatibility: Works with EPOS Easy Disconnect headsets to connect desk phones, PCs/softphones, and smartphones through a single headset interface.
  • Connectivity: Supports multiple audio interfaces to bridge desk phone, PC/softphone, and mobile sources via the headset, simplifying device integration in busy workspaces.
  • Power and operation: Bus-powered by connected devices with a plug-and-play approach—no external power supply required in typical setups.
  • Form factor: Compact, desk-friendly switchbox designed for active office environments and call centers, reducing cable clutter while maintaining accessibility.
  • Ease of use: Intuitive routing controls and clear indicators help agents manage calls quickly and efficiently across devices.

how to install EPOS UI 815 Headset Switchbox

Getting started with the EPOS UI 815 is fast and straightforward. Follow these steps to enable multi-source call handling in minutes:

Step 1: Place the UI 815 near your primary workstation and ensure your desk phone, PC/softphone, and mobile devices are within reach for easy routing alignment.

Step 2: Connect your headset to the switchbox using the Easy Disconnect connection, ensuring a secure fit and optimal audio performance for both speaking and listening.

Step 3: Link your desk phone to the switchbox using the appropriate desk-phone connection method supported by your hardware, enabling calls from the desk phone to route through the headset.

Step 4: Connect your PC or softphone to the switchbox via USB (or the designated PC interface) so calls and audio from your softphone can be managed through the same headset.

Step 5: If you plan to use a smartphone, connect it as directed in the user guide or rely on the headset’s compatibility features to route mobile audio through the same headset when needed.

Step 6: Power on any connected devices, verify that the UI 815 recognizes each source, and perform a quick test call from each source to confirm proper routing and audio quality. Adjust UC client settings as necessary to ensure a smooth experience for all users.

With the setup complete, you’ll enjoy streamlined call handling, fewer headset changes, and a consistent audio experience across devices—benefits that are especially valuable in busy offices and contact centers deploying UC solutions.

Frequently asked questions

  • What is the EPOS UI 815 Headset Switchbox? It’s a compact switchbox that lets you answer and manage calls from a desk phone, softphone/PC, or smartphone using the same Easy Disconnect headset, enabling a single headset workflow for multiple devices in UC environments.
  • Which devices does it support? The UI 815 is designed to bridge a desk phone, PC/softphone, and smartphone with a single headset, making it ideal for multi-source call handling in offices and contact centers.
  • Do I need drivers or software? The device is built for plug-and-play use with compatible EPOS headsets, minimizing setup complexity. Some UC environments may require minor configuration in the softphone or desk phone settings.
  • Is it suitable for high-traffic environments? Yes. Its compact, durable design and reliable routing capabilities support busy workstations and contact centers where consistent audio and quick call routing matter most.
  • How does it support UC migration? By consolidating audio sources into one headset workflow, the UI 815 reduces hardware replacement costs and training needs, helping organizations transition to unified communications more efficiently.
  • Can I use it with any headset? It is designed to work with EPOS Easy Disconnect headsets. For best results, pair it with supported EPOS models to ensure seamless call control and audio fidelity.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
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  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 40366587919

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Joseph Klobuchar
Houston, US
★★★★★ 5
Just lovely
Size: 8.5" x 5.8" x 1.9", Color: Orange
Purchased this several months ago and liked it, but I had received so many complements on this tray since then I had to submit this review. The tray is sturdy and put together well, and the size is exactly what was given before purchase.
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Reviewed in the United States on May 27, 2026
M
Verified Purchase
Michelle Craigen
Los Angeles, US
★★★★★ 5
So Much Fun! High Quality & Perfect Alexa Smart Integration.
Color: Black
I use these Govee RGBIC Light Bars every single day in my room, and they have completely upgraded the vibe of my workspace. If you want to add some serious personality to your setup, these are an absolute must. The fit is perfect right behind my monitor, completely transforming the overall appearance of my desk area. I have them seamlessly connected to Alexa, so all I have to do is say, "Alexa, turn on my Govee lights," and they click right on. While you can use a remote control or the app, the voice activation makes them incredibly convenient. It is just a lot of fun to play with the different settings. You can change the colors instantly to give the room whatever mood or feel you are in the mood for. The build quality feels solid, and after months of daily, continuous use, the durability is excellent with no flickering or dimming. It has truly added a new level of enjoyment and style to my office space. PROS: High-quality appearance that makes any desk or TV setup look professional Tons of fun color combinations and dynamic mood settings Flawless smart home compatibility with Alexa Great durability for daily, long-term use CONS: There are so many features and color modes in the Govee app that it can take a little bit of time to learn where everything is, but it is worth it.
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Reviewed in the United States on May 23, 2026
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Verified Purchase
Archer Varenhorst
Louisville, US
★★★★★ 5
Perfection for my space
Color: Black
I already own a few led lights from this company but these are on edge they deserve 500/10 stars in installation was extremely easy controlling with the app and the included remote controller which is wired they are extremely fun to use and very high quality light bars that are a great fit almost anywhere the versatility is great and can be used at any mood or time with the app or wired controller Thank you GOVEE
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Reviewed in the United States on May 26, 2026
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Verified Purchase
Phillip
New York, US
★★★★★ 5
Cool light bars
Color: Black
Lights work great. Easy to install and connect to the app. Endless color options and they fit perfect on my desk. I stuck two of the behind my monitor and two on the side to make nice ambient light. I like that you dont need the app to turn on the lights.
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Reviewed in the United States on April 1, 2026
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Verified Purchase
KCM
San Leandro, US
★★★★★ 4
Decent Light Bars, But More Options in the App
Color: Black
The Govee RGBIC Light Bars are pretty decent overall. The lights are bright and add a nice atmosphere behind the TV. The 15-inch bars fit well for a TV setup in the 45–70 inch range, and the different placement options make it easy to set them up the way you want. They do have some regular lighting settings you can use without connecting to the app, which is convenient if you just want simple colors. Setup is fairly easy and they look clean behind the TV. That said, I do wish there were more options available without having to rely on the app. The basic settings work fine, but it would be nice to have a few more built-in modes. Overall, they’re solid lights that look good and work well, especially if you like adding ambient lighting to your TV area.
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Reviewed in the United States on March 16, 2026

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