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Description
HPE Foundation Care - 5 Year - Warranty omppckge-l SvcHPE Foundation Care is a comprehensive support solution designed to maximize the availability and performance of your IT infrastructure. This service blends hardware and software support, giving your team reliable access to Hewlett Packard Enterprise technical resources, proactive diagnostics, and fast issue resolution. With a focus on minimizing downtime and protecting your investment, Foundation Care delivers tailored coverage for mission critical
HPE Foundation Care is a comprehensive support solution designed to maximize the availability and performance of your IT infrastructure. This service blends hardware and software support, giving your team reliable access to Hewlett Packard Enterprise technical resources, proactive diagnostics, and fast issue resolution. With a focus on minimizing downtime and protecting your investment, Foundation Care delivers tailored coverage for mission-critical hardware and compatible software, backed by responsive service options and clear, predictable costs. Whether you’re running enterprise servers, storage, networking, or selected third-party software, this offering provides the stability and accessibility you need to keep business operations running smoothly.
- Comprehensive hardware and software coverage to boost system availability, reduce unplanned downtime, and support mission-critical workloads across your IT environment.
- Remote diagnosis and proactive monitoring paired with on-site hardware repair when required, ensuring swift issue resolution without extended outages.
- Basic Software Support for eligible software and Collaborative Call Management for selected non-HPE software, helping to streamline complex multi-vendor environments.
- Fast response times with 2-hour software support response, designed to minimize disruption and accelerate problem resolution for business-critical applications.
- 5-year service duration with flexible coverage options, including next-business-day (NBD) service, so you can align support with your organization’s demands and budget.
Technical Details of HPE Foundation Care - 5 Year
- Service type: Foundation Care covering eligible hardware and software per the service terms, with options for extended software support where applicable.
- Coverage scope: Remote diagnosis, proactive health checks, software updates/patches, and on-site hardware repair when necessary to restore service quickly.
- Software support: Basic Software Support for eligible software and Collaborative Call Management for selected non-HPE software to coordinate multi-vendor issues.
- Response times: 2-hour response time for software-related support requests; hardware response and onsite scheduling follow the agreed service level and can include NBD visits.
- Service duration: 5 years from the service start date, with renewal options to maintain continuity of coverage.
- Access and resources: Direct access to HPE technical resources, knowledge base, and support channels via phone, web, and email.
- Business outcomes: Increased system uptime, predictable budgeting for IT support, and a streamlined path to problem resolution across hardware and software components.
How to install HPE Foundation Care
- Contact your HPE account representative or an authorized partner to initiate Foundation Care coverage for your hardware and eligible software assets.
- Provide the device identifiers (SKU/UPC) and any required site details, including the preferred start date and the primary IT contact who will coordinate with HPE.
- Select the desired service level and duration (up to 5 years) and confirm any on-site versus remote support preferences.
- Prepare your environment by collecting baseline configurations, firmware versions, and critical system inventories to assist in rapid diagnostics.
- Once activated, HPE will begin remote monitoring, set up notification preferences, and schedule on-site visits or remote assistance as needed to address issues promptly.
Frequently asked questions
- What does HPE Foundation Care cover? It provides comprehensive coverage for eligible hardware and software, including remote diagnostics, on-site hardware repair when required, software updates/patches, Basic Software Support, and Collaborative Call Management for selected third-party software.
- What is the typical response time? Software support requests receive a 2-hour response time, while hardware issues follow the service level terms, with on-site options such as next-business-day (NBD) visits when needed.
- How long does the service last? The standard coverage is 5 years from the start date, with renewal options to maintain continuous support.
- Is on-site support included? Yes, on-site hardware repair is included when required to resolve hardware problems and restore operations.
- Can software updates be included? Yes, eligible software benefits include remote access to updates and patches as part of Basic Software Support.
- How do I get started? Reach out to your HPE account team or authorized partner to activate coverage, provide SKUs/UPCs, and schedule the initial service window and installation steps.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 11 reviews
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Product Reviews
★★★★★ 4
Arthurian Fae Quest…say less.
Format: Kindle
A fae centered Arthurian tale unlike any I’ve read so far. The author did a great job at descriptive world building, with scenes easily playing out in my minds eye. There was plenty of action, suspense, and even a touch of horror. An enemies to lovers, slow burn romance, a quest, with plot twist and turns aplenty. There was a love triangle, which I’m not usually a fan of but, it played out well in this story line. The FMC, Morgan Pendragon, was so blatantly naïve, yet I typically expect as much in a ‘book one’ of a series, especially one that features a fairly sheltered princess. I was happy to read that in spite of this, she still showed a strong sense of morals, fire, and spine. Now our MMC? Kairos Draven, aka Void’s Edge. Oh, how I’m a sucker for a smoking’ hot grumpy warrior alpha with a witty mouth, and a strong sense of “touch her and die” attitude, so you know who held all my cards. That ending? Just made me swoon all the harder. Now add a battlecat that rivals the size of a horse…and well Ms. Briar Boleyn you have well and truly stolen my heart. I’m excited to see where the story goes from here, and follow along to see more of the characters growth. I went into this story fairly blind, and I think I enjoyed it all the more because of it.
Once the story got going, it had me in an absolute chokehold and it was difficult to put down.
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Reviewed in the United States on May 12, 2024
★★★★★ 3
Not a bad start
Format: Kindle
3 stars
Thank you Netgalley and Briar Boleyn for the ARC!
A camelot/king Arthur retelling with fae. I was hooked by the idea of this book immediately and was eager to jump into this world.
• slow burn
• enemies to lovers
• who did this to you
Morgan Pendragon watched her mother die by her father's hand when she was just eight years old, hiding under the bed. Morgan is believed to have the tainted blood of the fae in her veins and is cast aside so that her fathers illegitimate son, Arthur, can become the king. She's seen his cruel treatment of the fae firsthand, so when he sends her on a journey to find a fae weapon she seizes the opportunity to do more with her life. Along the way, she finds more than she could have imagined.
I don't know a whole lot about King Arthur and Camelot but I had a lot of fun with this story! The plot has some similar tropes to popular romantasy books (From blood and ash) but there's enough originality here that it doesn't feel like I'm reading a copy. I liked how the fae were different in appearance than what is typical in most fantasy books I've read. In this book they have blue hair, violet skin and a wide range of other characteristics. I thought that the world building was easy to follow and I could easily immerse myself into this world. After reading the blurb I kept wondering when she was going to go on the journey to find Excalibur and it doesn't happen until around the 45% mark.
The story is a bit slow at times but starts to pick up once they begin their journey to find Excalibur. The John Wick style Inn was a fun concept that I enjoyed reading about.
There are a lot of similarities to this and FBAA and I would have liked to have it be a little more different, but I'm hoping book two will have the story turn into something of its own. Overall I enjoyed reading this story and I'm looking forward to reading book two especially after that ending.
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Reviewed in the United States on May 27, 2023
★★★★★ 5
Great start
Format: Kindle
I loved this book! It's funny but still deals with tough themes, like chronic illness, a serial killer on the loose, and a dash of self-harm. The guys are interesting and distinct, we don't know too much about them yet. It does end on a really terrible cliffhanger but on the bright side the next book is out and I believe the series is complete. I have enjoyed both of these authors separately and this is a great team up!
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Reviewed in the United States on May 2, 2025
★★★★★ 4
Fudge!
Format: Kindle
Titles aren’t my strong suit. Sorry not sorry.
That ending has me completely frustrated book two isn’t out yet. Just throwing that out there.
First thing first, this is a high school book where the lead is under 18. Yea yea she’s about month from being an adult, but I can’t say I would’ve even opened the file if I’d realized. It’s not a smut fest or anything, but there is sexual tension as each party figures out their emotions.
That being said, it’s a good book. There are some troubling parts, like how the supes come into their powers at 13, but most of those are dealt with in a way that makes sense. Kian is the exception. His whole arc pisses me off, especially since no one stepped in. Reflecting back on real world situations, ten or so years ago, I can see it happening, but it still makes me sick. Which, I’m sure was the whole damn point.
For the most part, Courting Darkness is a fun read. I found myself laughing along with most of the set up. By the time it started getting serious, I’d grown to like the characters enough it held an impact.
I’ll be adding book two to my list for when it comes out.
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Reviewed in the United States on March 8, 2022
★★★★★ 5
Intriguing
Format: Kindle
An intriguing story that played out slowly while introducing some unique characters. The story became quite fascinating to read as these same characters provided startling revelations to their lives. As their relationships evolve, more drama and mystery is revealed adding to my fascination. I can’t wait to read more.
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Reviewed in the United States on May 27, 2026