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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 5 Year - Service l325 Gen10 SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an exceptional extended service solution designed to enhance your IT environment's reliability and performance. With a commitment to protecting your investment, this 5 Year service plan offers comprehensive support that minimizes downtime and maximizes productivity. Tailored for organizations seeking a robust maintenance strategy, this service not only ensures peace of mind but also
The HPE Pointnext Tech Care Basic with Defective Media Retention is an exceptional extended service solution designed to enhance your IT environment's reliability and performance. With a commitment to protecting your investment, this 5-Year service plan offers comprehensive support that minimizes downtime and maximizes productivity. Tailored for organizations seeking a robust maintenance strategy, this service not only ensures peace of mind but also supports your operational needs efficiently.
- Comprehensive Coverage: The HPE Pointnext Tech Care Basic includes on-site maintenance, parts, and labor, ensuring that your systems are serviced and repaired with minimal disruption to your business operations.
- Defective Media Retention: With this service, you can retain defective media, allowing you to maintain control over sensitive data and reduce risks associated with data loss.
- Next Business Day Support: Enjoy peace of mind with a Next Business Day parts and labor response time, ensuring that your IT systems receive timely support when they need it most.
- 5-Year Duration: This extended service plan spans five years, offering long-term support and maintenance, which helps to ensure your systems remain reliable and productive over time.
- Improved Reliability: The service includes parts replacement, enhancing system reliability and operational efficiency, so you can focus on driving your business forward.
Technical Details of Product
- Service Type: Extended Service
- Duration: 5 Years
- Support Hours: 9 x 5
- Response Time: Next Business Day
- Service Features: On-site maintenance, Parts & Labor
How to Install
Installing the HPE Pointnext Tech Care Basic service is straightforward. Once you purchase the service, follow these steps:
- Contact HPE support to activate your service plan.
- Provide your product details and service agreement number.
- Schedule an on-site visit if necessary.
- Follow the instructions provided by the technician during the maintenance visit.
- Keep your service agreement documents for future reference.
Frequently Asked Questions
-
What is Defective Media Retention?
Defective Media Retention allows you to keep any defective hard drives or media, preventing unauthorized access to sensitive data while ensuring compliance with data handling policies. -
How quickly can I expect service?
With the Next Business Day support, you can expect parts and labor to be available to you within one business day after a service call. -
Is the service available for all HPE products?
This service is designed for specific HPE products. Please check with your HPE representative to confirm eligibility. -
What happens if I need service beyond the warranty period?
After the 5-year service duration, you can renew your service plan or purchase a new plan for continued support. -
Can I transfer my service contract?
Yes, service contracts are typically transferable. Please contact HPE support for details on transferring your service contract to a new owner.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 15 reviews
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Product Reviews
★★★★★ 4
Decent Light Bars, But More Options in the App
Color: Black
The Govee RGBIC Light Bars are pretty decent overall. The lights are bright and add a nice atmosphere behind the TV. The 15-inch bars fit well for a TV setup in the 45–70 inch range, and the different placement options make it easy to set them up the way you want.
They do have some regular lighting settings you can use without connecting to the app, which is convenient if you just want simple colors. Setup is fairly easy and they look clean behind the TV.
That said, I do wish there were more options available without having to rely on the app. The basic settings work fine, but it would be nice to have a few more built-in modes.
Overall, they’re solid lights that look good and work well, especially if you like adding ambient lighting to your TV area.
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Reviewed in the United States on March 16, 2026
★★★★★ 5
Cannot recommend this brand enough!!
Color: Black
Although govee is a bit more expensive the price is worth it.
This is the second pair of lights I now own by this brand and seriously they are unmatched! The lighting is phenominal while they remain relatively light in weight. While thwy do have a built in remote on them they also have a govee app which is extremely accessible.
It allows you to pick from a RGB wheel, the brightness, and even different flow modes. The light is broken up into segments internally allowing for maximum customization.
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Reviewed in the United States on January 2, 2026
★★★★★ 5
Quality, Easy to install, Infinite color and setting options
Color: Black
Yet again, Govee does not disappoint. Super easy setup (especially if you already have the app installed) and just the right amount of ambiance with seemingly unlimited color options and various still, or dynamic settings. Oh, and all this fir a very readonable price. Big fan here!
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Reviewed in the United States on February 21, 2026
★★★★★ 5
Such awesome vibe boosters
Color: Black
These has improved the vibe so much In my room. Love how easy it was to find new color schemes to set the mood. Nice and double and the app is easy for controlling.
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Reviewed in the United States on April 12, 2026
★★★★★ 5
Great not only for TV Backlighting, but shelf lighting too!
Color: Black, Color: Black
Right off the bat, these light bars are vibrant, colorful, and have a great variety of different colors and patterns. However, I used them for a little bit of a different purpose than what they were created for...
I had previously purchased the TV backlight strips from Govee, and wanted to find lighting for my shelves within the Govee ecosystem. Traditional light strips wouldn't really work unless I spliced them, which I wanted to avoid. Enter these light bars. I bought 2 sets of them, and thanks to the (quite strong) mounting options, was able to mount and angle these lights downwards to create a really cool effect over my displays.
I wasn't sure how well it was going to work, but the end results speak for themselves. It looks terrific when used in this role. The cables are very long and manageable too, I was able to run them down the support beams of the shelves with some mounting clips without issue.
The only negative comes down to the app itself. It's a bit overwhelming and confusing to use at first, but once you get the basic functions figured out, there's little issue. Still, I feel the user experience could be improved on the app. For example, I had to go in and create my own shortcut function to turn on all my lights at once, then make a separate one to turn them all off at once, as opposed to there being a single master on/off button in the app. It's small things that can make the app tedious to work with.
Regardless, I feel that overall Govee continuous to knock it out of the park. The lights are bright, customizable, and add a ton of ambience to the room. I hope Govee continues to expand on their different room lighting options and keep the level of quality they are putting out now.
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Reviewed in the United States on May 7, 2024
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