SKU: 49769061102

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service 4hr Ahr H35266

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Description

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service 4hr Ahr H35266Extreme Networks ExtremeWorks Managed Services ResponsePLUS AHR is a comprehensive, one year managed service designed to keep your network robust, resilient, and responsive to change. This Extended Service combines continuous proactive remote monitoring with incident and problem management, proactive change and configuration management, and ongoing operational software updates and upgrades. It also includes advanced parts replacement, ensuring

Extreme Networks’ ExtremeWorks Managed Services ResponsePLUS - AHR is a comprehensive, one-year managed service designed to keep your network robust, resilient, and responsive to change. This Extended Service combines continuous proactive remote monitoring with incident and problem management, proactive change and configuration management, and ongoing operational software updates and upgrades. It also includes advanced parts replacement, ensuring business continuity even in the face of hardware issues. With the Extreme Networks Managed Services Gateway providing real-time visibility into network health, performance, and security, customers gain immediate insight into configurations, inventory, and standardized reporting. A dedicated managed services account manager is assigned to coordinate activities, with scheduled review sessions to ensure alignment with business goals and technology roadmaps. The ResponsePLUS - AHR offering is purpose-built to identify potentially critical network situations and take timely actions before they become business disruptions, delivering reliable support and peace of mind for IT teams and stakeholders.

  • Proactive remote monitoring and issue prevention: This service continuously watches for network anomalies, performance degradation, and potential risks across your devices and configurations. By combining real-time monitoring with proactive incident and problem management, Extreme Networks can initiate corrective actions, apply firmware and policy updates, and adjust configurations to keep systems stable and secure before users notice a problem.
  • 4-hour advance parts replacement for maximum reliability: When hardware faults occur, ResponsePLUS guarantees a 4-hour response window for advanced parts replacement. This rapid remediation is designed to minimize downtime, protect critical services, and maintain business continuity even in the event of hardware failure.
  • End-to-end service coverage: The AHR extended service encompasses incident management, problem management, proactive change and configuration management, and ongoing software updates and upgrades. This holistic approach reduces handoffs between vendors, speeds up resolution, and provides a single, coordinated path to keep your network healthy.
  • Real-time visibility and governance via the Managed Services Gateway: Access a centralized portal that shows network health, performance metrics, security issues, saved configurations, an inventory database, and standardized network reports. This real-time visibility supports faster decision-making, better governance, and easier auditing.
  • Dedicated support structure and accountability: A designated managed services account manager coordinates onboarding, ongoing optimization, and quarterly reviews. The service includes email support for mishaps and a service depot for reliable parts and timely service delivery, ensuring clear accountability and predictable outcomes.

Technical Details of Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service

  • Service type: Managed Services with ResponsePLUS - AHR coverage
  • Service duration: 1 year
  • Coverage scope: Covered Products as defined by the service terms, including remote monitoring, incident and problem management, proactive change and configuration management, and software updates/upgrades
  • Response time for hardware issues: 4-hour advance parts replacement
  • Core features: Continuous proactive remote network monitoring, incident management, problem management, proactive change and configuration management, operational software updates and upgrades
  • Real-time health and governance: Extreme Networks Managed Services Gateway for real-time health, performance, and security visibility; saved configurations; inventory database; standardized network reports
  • Account management: Designated managed services account manager with scheduled review sessions
  • Onboarding and activation: Onboarding support and activation as part of the service rollout
  • Support channels: Email support included; service depot for parts and service delivery

how to install Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service

  • Confirm eligibility and complete the service activation process with Extreme Networks to initiate the ResponsePLUS - AHR coverage.
  • Provide access details for your network environment and supply any existing asset inventory to populate the on-boarding data in the Managed Services Gateway.
  • Provision or verify the connection of the Managed Services Gateway to establish real-time visibility into health, performance, and security metrics.
  • Configure user roles and access for the designated managed services account manager and stakeholders, including notification preferences and reporting cadence.
  • Schedule the initial onboarding kickoff and the first review session, defining objectives, critical devices, and key performance indicators (KPIs) for ongoing monitoring and reporting.
  • Transition to ongoing operations with standard operating procedures, incident and change management workflows, and software update schedules aligned to your maintenance windows and compliance requirements.

Frequently asked questions

  • What is ExtremeWorks Managed Services ResponsePLUS - AHR? It is a one-year extended managed service that combines continuous proactive remote monitoring, incident and problem management, proactive change and configuration management, software updates and upgrades, and advanced parts replacement (4-hour response) for Covered Products, backed by access to the Managed Services Gateway and a dedicated account manager.
  • What problems does it solve? The service is designed to identify potentially critical network situations before they disrupt business operations, deliver faster issue resolution, reduce downtime, and simplify vendor management by providing a single, cohesive support experience with proactive remediation and governance.
  • What does the 4-hour advance parts replacement mean? In the event of hardware failure on covered equipment, Extreme Networks commits to delivering and replacing the necessary parts within 4 hours to minimize downtime and maintain critical services.
  • What is the Managed Services Gateway? It is a real-time portal that provides visibility into network health, performance, security issues, saved configurations, and an inventory database, along with standardized reports to support decision-making and compliance.
  • Is training or onboarding included? Yes. The service includes onboarding with a designated account manager, plus scheduled reviews to ensure successful adoption, alignment with goals, and smooth operation of monitoring, reporting, and upgrade processes.
  • What kind of support is available? The package includes email support for mishaps and access to depot-based parts and service delivery, delivering fast, reliable, and cost-effective responses when hardware parts are required.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 49769061102

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4.9 ★★★★★
Based on 17 reviews
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C
Verified Purchase
Christopher King
Lexington, US
★★★★★ 3
Misleading size
Size: Regular - 12 x 16 Inches, Size: Regular - 12 x 16 Inches
The quoted size (12 x 16) includes the webbing and unusable area due to the sealant. The actual size of map that can be fit is a little under 10.5 x 14.5 inch. It's annoying that I can't get my Fisher maps (22 .5 x 28.5 inch) in on a single fold.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 20, 2024
B
Verified Purchase
Better Than Average Reviewer
Phoenix, US
★★★★★ 5
Fantastic Watch - Premium Look
Color: yelllow
I am definitely a watch person. I have probably 10-12 watches included a Movado, two Esquires, and multiple Stuhrlings. I like watches that look classy but are considered mid-line (or even upper low line) luxury. This watch has the look and display of a much more expensive Garmin. It has a very clean layout and super easy to read. I have been approached by people thinking I was wearing a Garmin watch and little did they know, it was a lowly $20 watch. Granted, you can feel its lower quality when you hold it in your hand. It is not as heavy and doesn't feel as durable. But it is $20 so what can you expect? I have not tested its waterproof abilities but I will say it works amazing for jogging and bicycling with. My yellow watch has stayed relatively clean and does not have any weird stains that you might normally think would occur on a low quality band such as sweat stains or dirt stains. So far I am very happy and it is now almost a year later. The battery seems to be going strong and the display does not show any signs of fading. I like the color selection and the simplicity so much that I may buy a few more colors just so I can change it up periodically. But for now, I am sticking with just the one.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 3, 2025
B
Verified Purchase
Brian R
Los Angeles, US
★★★★★ 5
a basic watch.
Color: black
at $10.00 i figured id give it a try. it looks and feels like a garmin instinct on your wrist but not quite as nicely made. The bands are so-so but not bad more plasticy than rubber but not uncomfortable. It says its waterproof at 5bar (swimming) which will be tested the day after receiving. buttons feel okay and it seems to keep okay time. the alarm function works well and seems plenty loud enough. cant speak to the durability yet but i dropped it on concrete intentionally and it held up okay. will report back in a couple days with a more comprehensive review. Update, 2 weeks after purchase: the alarm works well enough, pretty much like any other watch. its certainly waterproof in a reasonable degree. i took it for a swim at the pool and dived to the bottom. pressed a couple buttons to see how it would hold up. took it like a champ 8 ft under the water. it also seems to keep pretty good time. since setting it has not gained or lost time. seems like a good 10 dollar watch in a nice looking and functional package.
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Reviewed in the United States on July 22, 2025
Y
Verified Purchase
Yahaira
Chelsea, US
★★★★★ 5
Great watch for a great price
Color: green
Probably one of my favorite products that I have ever bought from Amazon. I wear it every day. I love all the functions on the watch and I love that it is truly water proof. I haven't been in a position to submerge it under water but in the shower it is completely fine. Very durable and easy to clean.
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Reviewed in the United States on March 23, 2026
R
Verified Purchase
Riley Strayer
Draper, US
★★★★★ 4
Great watch, wish I had a replacement band.
Color: black
the watch does a good job to display all the info I need at a glance, time, day, and date. No problems holding up to heavy wear and cleans easily. The controls are somewhat confusing but I can make it work with a bit of trial and error. After 2 years with mine the band broke and I bought a replacement watch since I'm so used to this one and they're cheap as dirt.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 16, 2026

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