SKU: 50702391706

HPE Foundation Care Exchange - Extended Service (Renewal) - 1 Year - Service Exch E/r8360btg Svc

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Description

HPE Foundation Care Exchange - Extended Service (Renewal) - 1 Year - Service Exch E/r8360btg SvcHPE Foundation Care Exchange delivers a powerful, integrated approach to keep your IT environment running with maximum uptime and minimum disruption. This Extended Service renewal provides access to Hewlett Packard Enterprises technical resources for both hardware and software, designed to supplement your team and accelerate issue resolution across your HPE products. With a focus on rapid hardware parts exchange and proactive software support, you

HPE Foundation Care Exchange delivers a powerful, integrated approach to keep your IT environment running with maximum uptime and minimum disruption. This Extended Service renewal provides access to Hewlett Packard Enterprise’s technical resources for both hardware and software, designed to supplement your team and accelerate issue resolution across your HPE products. With a focus on rapid hardware parts exchange and proactive software support, you gain a reliable, cost-efficient path to maintain performance, reliability, and availability in the face of ever-evolving technology demands. The service blends smart logistics, remote technical expertise, and a predictable pricing model to help you manage total cost of ownership while safeguarding your critical workloads.

  • Remote hardware and software support to boost availability: Tap into HPE’s expert resources that work alongside your IT team to diagnose, troubleshoot, and resolve problems across your HPE devices and software, reducing mean time to repair and keeping your systems at peak performance.
  • Hardware exchange with fast, freight-free delivery: When eligible, receive a replacement product or part that is new or equivalent to new in performance, shipped to your location without freight charges within the service window, helping minimize downtime and data loss risks.
  • 4-hour replacement service response: A rapid service depot response time ensures you’re back online quickly, with prioritized handling that aligns with mission-critical environments and tight maintenance windows.
  • Remote software updates and patches for HPE Networking products: Stay current with the latest software releases, patches, and reference manuals as soon as they are available, keeping your network secure, compliant, and performing at optimum levels.
  • Predictable total cost of ownership and modern lifecycle support: The service combines hardware exchange and software support into a cohesive renewal plan, delivering dependable coverage and simplifying budgeting for ongoing IT maintenance.

Technical Details of HPE Foundation Care Exchange

  • Service Duration: 1 year of extended coverage designed to maximize uptime and administrative predictability.
  • Coverage Type: Remote hardware and software support for eligible HPE products, including HPE Networking items, with access to certified technicians and software resources.
  • Hardware Exchange: Replacement products or parts delivered free of freight charges to your location within the specified service period; the exchange is aimed at devices that can be shipped easily and backed up data can be restored from backups.
  • Response Time: 4-hour replacement service through a service depot for fast, reliable, and cost-efficient resolution.
  • Software Support: Remote technical support and access to software updates, patches, and manuals as soon as they are released; includes new releases update service to help you manage mishaps and maintain current configurations.
  • Delivery and Logistics: Fast, reliable service depot operations to reduce downtime and maintain service levels, with replacement parts or units shipped to your site as required.
  • Data Readiness: Specifically targeted at products that can be shipped and on which data restoration from backups is straightforward, enabling quicker recovery in the event of hardware issues.
  • Value Proposition: A cost-efficient alternative to onsite support that still delivers robust, enterprise-grade escalation and remediation capabilities.

how to install HPE Foundation Care Exchange

Note: This is a renewal service that applies to existing HPE hardware and software environments. Activation and installation steps focus on enrolling devices in the Foundation Care Exchange program and ensuring continuous coverage rather than physical installation of new hardware.

  • Verify eligibility: Confirm that your eligible HPE devices and software components can be covered under the Foundation Care Exchange renewal, and identify the UPC/SKU or product identifiers required for enrollment.
  • Acquire renewal: Purchase the 1-year Extended Service renewal (Renewal) and provide the necessary product identifiers to your HPE partner or account team to ensure proper association with your devices.
  • Associate coverage: Link the renewal to the correct devices in your asset inventory so hardware exchange and remote software support are activated for the intended products.
  • Schedule activation: Coordinate with HPE or your service depot to schedule activation windows that align with your maintenance schedules and business needs, ensuring minimal impact on operations.
  • Prepare your environment: Make sure backups are current, identify critical systems, and provide appropriate remote access or visibility to support teams to facilitate prompt software assistance and remote diagnostics.
  • Validate service readiness: After activation, verify that you can access remote support channels, software updates, and replacement services, and confirm the 4-hour SLA with your operational teams.

Frequently asked questions

  • What is included in HPE Foundation Care Exchange Extended Service? It combines remote hardware and software support, hardware parts exchange with freight-free delivery, software updates and patches for HPE Networking products, a 4-hour replacement service, and a 1-year renewal period designed to maximize system availability and minimize interruptions.
  • How long does the service last? The renewal provides 1 year of coverage from the start date of the contract, delivering ongoing maintenance capabilities to support uptime and productivity across your HPE environment.
  • Are replacement parts shipped for free? Yes. Replacement products or parts are delivered to your site free of freight charges within the terms of the service, helping to reduce total repair time and avoid extra logistics costs.
  • What is the response time for hardware exchange? The service offers a 4-hour replacement service response time via service depot, designed to minimize downtime and maintain critical system availability.
  • Does the service include software updates? Yes. Customers receive remote access to software updates, patches, and reference manuals as soon as they are available, along with updates for new releases to help keep configurations current.
  • Who is eligible for this service? The program is targeted at products that can be shipped easily and where data restoration from backups is straightforward, ensuring a smooth exchange experience and rapid recovery.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 50702391706

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4.7 ★★★★★
Based on 27 reviews
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C
Verified Purchase
Connie
Bozeman, US
★★★★★ 5
Great looking shelves
Color: Walnut, Size: 47.2"L x 8"D, Set of 2, Color: Walnut, Size: 47.2"L x 8"D, Set of 2
Easy to install because of the included instructions. They look great. They’re stable and they included all of the hardware that you will need for installation. I use them for my plants.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 18, 2026
L
Verified Purchase
Laura Holm
Lake Worth, US
★★★★★ 4
Decent shelf but could be improved upon
Color: White, Size: 31.5"L x 8"D, Set of 2
Not bad but could be a little more sturdy. We used longer and a little larger screws to try to make it better and that did help but it still has a little wobble in it. It will serve the purpose for me in my bathroom. They look nice except it would be nice if they would include some of those little covers to go over the screws in the bottom of the shelf so you wouldn’t see them. They really show up on the white shelves.
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Reviewed in the United States on May 16, 2026
D
Verified Purchase
Dee
Draper, US
★★★★★ 5
Clean looking and sturdy
Color: Black, Size: 31.5"L x 8"D, Set of 2, Color: Black, Size: 31.5"L x 8"D, Set of 2
Ordered these to display my mugs. The shelves were easy to install, they are sturdy, easy to care for, and look great.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 12, 2026
J
Verified Purchase
Joe & Laura
Dallas, US
★★★★★ 3
Really Nice Shelves BUT....
Color: Rustic Brown, Size: 36"L x 8"D, Set of 2, Color: Rustic Brown, Size: 36"L x 8"D, Set of 2
I do like these shelves, they look great for cheaper low end particle board made to look like wood. However I took off stars because they made installation unnecessarily hard. I'll explain.... If you look in my picture the mounting bracket has plenty of options/slots to use. AND in the instructions they clearly show you how to find studs to properly mount the brackets. Meaning the manufacturer know stud distance. They even show in the instructions that studs are clesrly 16" apart! Now get this, the mounting brackets are plenty long enough (roughly 22" without measuring) to mount on two studs 16" apart so the shelves are mounted in wood which is stronger and superior mounting instead of drywall. HOWEVER, THE SLOTTED HOLES ON THE MOUNTING BRACKET ARE NOT 16" APART. None of them. There's tons of slotted holes to use on the bracket and zero of them are 16" apart. Now if I want to mount screws jn 2 studs I have to drill in the mounting bracket to make a new hole. Taking up extra time, messing with the integrity of the mounting steel. I don't understand. It's almost like they did this on purpose. What should have been a 10-15 minute install turned into getting proper drill bits, drilling metal, and taking 45-50 minutes to do it properly. It just put a sour taste in my mouth and that is my reasoning for the 3 of 5 starts. I would make it 3.5 stars if it was an option. Otherwise the shelves look pretty decent for low end shelving. I recommend them only if you're handy with a drill and tape measure. If you can handle drilling the mount bracket to go into a stud, go ahead and grab these.
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Reviewed in the United States on December 4, 2025
K
Verified Purchase
Kindle Customer
Alexandria, US
★★★★★ 5
Lengthy Shelves
Color: Black, Size: 72"L x 8"D, Set of 2, Color: Black, Size: 72"L x 8"D, Set of 2
I love these shelves! I specifically wanted shelves that were very long and that would, when put together, span the length of my room. These fit the bill! Quality: I was very worried about finding something that would hold up a good amount of weight, knowing I wanted to books on these shelves above my head! And I also wanted something with a nice texture that would be easily whipped down for dust. Both these points were covered. I have hade these shelves for several months now and they have successfully held ip a decent bit of weight, is a true black cooler with wood grain detail, and has not faded in color with dusted and whipped down to be cleaned. These are great quality and with the price!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 11, 2026

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