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智慧協作時代：一人即團隊的高生產力新商業模式: : MIT AI 50AI AI 50AI 1.455AI4559 2.300800AI300800160% 3.95%AR95% AI AI 1. AI 2. AI 3. AI 1. AI 2. AI AI 3. AI AIAIAI Thomas H. Davenport 50 25Ziff Davis100Babson CollegeDeloitteAI 23Competing on Analytics CIO Steven M. Miller Robotics Applications and Social Implications
作者: 湯瑪斯．戴文波特 / 斯蒂芬．米勒 | 譯者: 周群英
MIT最完整人機協作研究：多數人都想錯了！
AI取代的是勞動力，而非生產力
全球50強商學院教授與亞太AI導入先驅學者，透過全球成功實例，
從零售、金融、傳產到服務業，
揭示全球頂尖團隊如何運用AI賦能，跨圈突圍
AI取代的是勞動力，而非生產力
全球50強商學院教授與亞太AI導入先驅學者，透過全球成功實例，
從零售、金融、傳產到服務業，
揭示全球頂尖團隊如何運用AI賦能，跨圈突圍
★麥肯錫年度閱讀清單
★《企業家項目》年度必讀科技專書
改寫過時人力成本思維，有效強化市場競爭力，
打造一人即團隊的高效生產力！
本書作者湯瑪斯．戴文波特是全球人工智慧研究領域的頂尖學者，更被《財星》雜誌評為全球50強商學院教授之一，他攜手新加坡管理大學資訊系統名譽教授斯蒂芬．米勒，實地走訪全球頂尖企業與團隊，採訪超過百位技術專家，直擊當前工作現場，探索工作者與人工智慧的協作實況，他們得出一個重要結論：成熟的AI的確能取代勞動力，但無法直接貢獻生產力，唯有與工作者協作才能大幅提升工作效率，形成一人即團隊的強大產能。
本書更進一步提出企業中工作效率大幅提升的具體案例：
1.【更快速：45分鐘縮減為5分鐘】→摩根士丹利導入AI系統，使財務建議書的撰寫時間從45分鐘大幅縮減至5分鐘，投資顧問與客戶互動效率提升9倍。
2.【更效率：300字提高到800字】→AI輔助翻譯系統讓專業譯者的翻譯量，從每小時300字提高到800字，效率提升160%。
3.【更便宜：零件損壞成本減少95%】→太平洋軸承導入AR平台培訓新人，當年零件損壞成本減少95%。
綜觀這些正在進行中的智慧職場轉型，本書提出顛覆大眾對職場導入AI的想像，
揭示在AI賦能的職場環境下，工作者的新機會：
1.【工作效率提升，一人即團隊】
AI自動處理重複任務、資訊整合與決策建議，讓工作者專注於需更多思考和判斷力的工作。
2.【增強專業，擴展職務範疇與跨界】
AI協助擴展職務範疇，讓工作者接觸更多任務並學習新技能。
3.【縮短基礎建設期，快速進階專業人】
AI減輕重複工作負擔，提升工作滿意度，促進專業成長。
＼＼＼為身處轉型之路上的你，指出強化生產力的三大創新策略／／／
1.【從理解業務需求開始】
多數人把AI視為解決問題的數位系統，實際上應該用「人力資源管理」的角度，去思考它的產值與貢獻度。
2.【選擇合適的 AI 解決方案】
全面導入AI的成本很高，自動化不易，但對解決小任務或流程建立則有具體節省成本的果效。
3.【建立人機協作的文化，邁向數據導向的組織】
AI可以取代勞力，但提升產能需與人類協作，共創更高價值。數據應視為戰略資產，作為決策和創新基礎。
如果你正面對技術挑戰，擔心被AI取代，這本書是不可錯過的指南。戴文波特和米勒深入全球AI應用實例，揭示工作者將在AI賦能的職場中，成為一人即團隊的高效工作者，並點出數據驅動的決策與創新，是管理者引領組織邁向未來、提升競爭力的關鍵。
作者
湯瑪斯．戴文波特（Thomas H. Davenport）
《財星》雜誌評為全球50強商學院教授、麻省理工學院數位經濟計畫訪問學者。
作為一位全球知名的管理學者、顧問，戴文波特曾任教麻省理工學院與哈佛商學院，專長於商業創新、數據分析和人工智慧在企業中的應用。他以其在商業數據管理和資訊技術方面的開創性研究而聞名，對於數位時代企業的運營模式具有深遠的影響。因此也被《諮詢》雜誌評為全球25位最佳顧問，並被《Ziff-Davis》雜誌評為科技業100名最具影響力人物之一。目前是貝伯森學院（Babson College）資訊科技與管理校聘傑出教授、勤業眾信（Deloitte）AI業務資深顧問。
因其在大數據、商業智慧和人工智慧擁有深厚的學術研究成果，並經常與業界合作，幫助他們運用最新的數據技術來改善業務流程，合作對象涵蓋金融、醫療、零售和製造等領域，因而累積豐厚的實戰經驗。
不僅如此，戴文波特撰寫、合著或編輯了共23本書，其最具影響力的著作之一是《競爭力分析》（Competing on Analytics），此書被認為是企業應用數據分析實現競爭優勢的權威指南，該書介紹如何透過數據分析來驅動企業的決策並優化運營。他的著作探討企業如何利用數據驅動決策，並透過技術創新來提升競爭力，讓他在學術界和商業界擁有強大的影響力。
他長期為《哈佛商業評論》、《史隆管理評論》、《加州管理評論》、《金融時報》撰稿，並曾擔任《華爾街日報》、《富比士》、《資訊週刊》和《CIO》的專欄作家。
斯蒂芬．米勒（Steven M. Miller）
新加坡管理大學資訊系統名譽教授，此前曾擔任計算與資訊系統學院創始院長，負責研究的副教務長。他是《機器人應用與社會影響》（Robotics Applications and Social Implications）的合著者。
譯者
周群英
清大社會學研究所碩士，台大政治系學士，近年涉足身心靈書籍，深感受益良多，希望能盡一己之力介紹更多好書給讀者。譯作有《當下的力量牌卡》、《那一天，我放手愛自己》、《卓爾，謝謝你毀了我的人生》、《更豐盛：工作與財富的奇蹟課程》《巴菲特的對帳單 卷二》等書。
《財星》雜誌評為全球50強商學院教授、麻省理工學院數位經濟計畫訪問學者。
作為一位全球知名的管理學者、顧問，戴文波特曾任教麻省理工學院與哈佛商學院，專長於商業創新、數據分析和人工智慧在企業中的應用。他以其在商業數據管理和資訊技術方面的開創性研究而聞名，對於數位時代企業的運營模式具有深遠的影響。因此也被《諮詢》雜誌評為全球25位最佳顧問，並被《Ziff-Davis》雜誌評為科技業100名最具影響力人物之一。目前是貝伯森學院（Babson College）資訊科技與管理校聘傑出教授、勤業眾信（Deloitte）AI業務資深顧問。
因其在大數據、商業智慧和人工智慧擁有深厚的學術研究成果，並經常與業界合作，幫助他們運用最新的數據技術來改善業務流程，合作對象涵蓋金融、醫療、零售和製造等領域，因而累積豐厚的實戰經驗。
不僅如此，戴文波特撰寫、合著或編輯了共23本書，其最具影響力的著作之一是《競爭力分析》（Competing on Analytics），此書被認為是企業應用數據分析實現競爭優勢的權威指南，該書介紹如何透過數據分析來驅動企業的決策並優化運營。他的著作探討企業如何利用數據驅動決策，並透過技術創新來提升競爭力，讓他在學術界和商業界擁有強大的影響力。
他長期為《哈佛商業評論》、《史隆管理評論》、《加州管理評論》、《金融時報》撰稿，並曾擔任《華爾街日報》、《富比士》、《資訊週刊》和《CIO》的專欄作家。
斯蒂芬．米勒（Steven M. Miller）
新加坡管理大學資訊系統名譽教授，此前曾擔任計算與資訊系統學院創始院長，負責研究的副教務長。他是《機器人應用與社會影響》（Robotics Applications and Social Implications）的合著者。
譯者
周群英
清大社會學研究所碩士，台大政治系學士，近年涉足身心靈書籍，深感受益良多，希望能盡一己之力介紹更多好書給讀者。譯作有《當下的力量牌卡》、《那一天，我放手愛自己》、《卓爾，謝謝你毀了我的人生》、《更豐盛：工作與財富的奇蹟課程》《巴菲特的對帳單 卷二》等書。
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4.6 ★★★★★
Based on 8 reviews
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Product Reviews
★★★★★ 5
Silk Shares Wisdom About Relationships
Format: Paperback
The intrusion of technology into our lives has increased the time spent interacting with machines and reduced the time spent interacting with people. Because developing healthy relationships take time, the reallocation of time away from development of healthy relationships has contributed to declining civility and increasing violence, both at home and in public places. Against this rather bleak environment, an emerging role for the church in these postmodern times has been to teach the basic relational and social skills that can no longer be assumed to exist: enter Danny Silk.
In his book, Keep Your Love On, Danny Silk starts by writing:
“I wrote this book to help people build, strengthen, and heal their relational connections.” (11)
Silk sees three themes as components of healthy relationships—connection, communication, and setting boundaries (12)—and he structures his book around these three themes. Let me turn to each of these themes in turn.
Connection. Silk starts his discussion of connection by distinguishing powerful people from powerless people, writing:
“You need to be a powerful person. Powerful people take responsibility for their lives and choices. Powerful people choose who they want to be with, what they are going to pursue in life, and how they are going to go after it.” (20)
Being powerful is important in relationship because:
“A healthy, lasting relationship can only be built between two people who choose one another and take full responsibility for that choice.” (20)
Powerless people are driven by fear and anxiety in making choices and look to other people to fill in for their perceived lack of power (21-24); powerful people realize that they can only control themselves and do not look to others to solve their problems (25). Consequently, it is powerless people who feel a need to role-play as victims, villains, or rescuers (23), because these roles focus on sharing power that powerless people feel they lack, as Silk writes:
“Powerless people use various tactics, such as getting upset, withdrawing, nagging, ridiculing, pouting, crying, or getting angry, to pressure, manipulate, and punishing one another into keeping their pact” [in being victims, villains, or rescuers] (24).
Real love is a challenge for powerless people because being deeply insecure in themselves they approach relationships as consumers (21) who have trouble being full partners in relationships … Obviously, a lot more can be said about the subject of connection and relationships.
Communication. Silk sees communication as a transaction between the inner and outer life, citing Jesus:
“The good person out of the good treasure of his heart produces good, and the evil person out of his evil treasure produces evil, for out of the abundance of the heart his mouth speaks.” (Luke 6:45 ESV; 81)
Silk sees powerful people insisting on assertive communication where: “My thoughts, feelings, and needs matter and so do yours” (86), not motivated by fear. Powerless people are governed by fear, trying “to hide what is really going on inside” (81), not able or willing to communicate on an equal basis. Instead, powerless people adopt a passive communication style (you matter, I don’t), an aggressive style (I matter, you don’t), or a passive aggressive style (you matter, but not really) (82-84).
Silk offers some helpful advice on dealing with these three powerless, communication styles:
“A powerful assertive communicator responds to a passive person with, ‘What are you going to do about it?’ They respond to an aggressive person with, ‘I can only talk with you when you decide to be respectful.’ And they respond to a passive aggressive person with, ‘We can talk later when you choose to be responsible and tell me what is really going on.’” (87)
Clearly, not everyone starts out as an assertive communicator—Silk himself admits that he started out as a passive communicator married to an aggressive communicator. Because he had to learn to be an assertive communicator paying attention to the needs of others, there is hope for the rest of us.
Boundaries. Silk begins his discussion of boundaries by observing:
“…not everyone should have the same access to you. You are responsible to manage different levels of intimacy, responsibilities, influence, and trust with people in your life.” (124)
Silk starts by recounting several stories about Christians who did not understand this issue of levels of intimacy and counters these stories by observing that “Jesus prioritized certain relationships over others”, as in (most intimate) =>God the Father=>John=>Peter, James, and John=> the twelve disciples=>other disciples=>spectators=>everyone else (125). He goes on to state:
“I love lots of people through my ministry. I counsel them, pray with them, laugh with them, and cry with them. But that’s it. They don’t get the bulk of my time, attention, or money. They don't get to know my heart and influence my decisions. After our few hours together, I leave those people at church and go home to my family and close friends.” 128-129)
This insight into Silk’s own relationships might come as a shock to many Christians who have trouble establishing such priorities and maintaining them, especially Silk’s comment about the “God-spot” (126), reserved only for God—not spouse, not work, not kids, not political causes, and so on. You get the idea—if not, remember how the Ten Commandments start out:
"I am the LORD your God, who brought you out of the land of Egypt, out of the house of slavery.
"You shall have no other gods before me.
"You shall not make for yourself a carved image, or any likeness of anything that is in heaven above, or that is in the earth beneath, or that is in the water under the earth.
You shall not bow down to them or serve them, for I the LORD your God am a jealous God, visiting the iniquity of the fathers on the children to the third and the fourth generation of those who hate me, but showing steadfast love to thousands of those who love me and keep my commandments.” (Exod 20:2-6)
Danny Silk’s book, Keep Your Love On, is an important resource for church groups, readable, and interesting. Before I had finished the first 20 pages, I started thinking of all the people that I would like to share this book with, especially newlyweds and family members. Read it; discuss it; share it. You will be glad that you did.
[1] [...]
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Reviewed in the United States on August 8, 2016
★★★★★ 5
Powerful and Convicting
Format: Kindle
I loved reading Keep Your Love On so much and have already recommended it to several family members, as well as friends. The book cuts through so many barriers that have kept me from being a “powerful” person who loves like Jesus and fights for connectedness with all my relationships. I have gained verbiage for behaviors I have fallen into but also tools and ways to change from familiarity to a bold, liberating way of living as Christ lives inside of me. I have learned the power of boundaries, the depth of loving others, as well as knowing what I can control and how to live accordingly. Every chapter gave so much wisdom and Danny Silk wove the love of God into every page of this book.
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Reviewed in the United States on June 27, 2025
★★★★★ 5
A transformational tool that "reparented" me & empowered me to create a life that I love to live!
Format: Paperback
KYLO has brought the love scriptures to life in giving key ways to live them out in life, to exemplify it.
My approach to relationships has changed in many ways.
1-I see the importance of value and honor of others as created in the image of God. God created them to be powerful and make choices.
If He thought they were worth dying for why would I see them any differently just because they make choices, live lives, or belief ways that are differently than I do? Understanding more clearly that this does not mean that I will keep someone abusive or disrespectful in my closest relationships . There may be times they lose their close place in my life from their choices, but my love, honor and value for them, myself and others is to remain strong regardless of how they treat me or the messes they make.
2- I am able to approach others with healthy boundaries and not be afraid or their agreement or acceptance of me or my family.I will allow my husband and children to be powerful and set healthy boundaries with others in how they manage their “yes” and “no” even if that means they don’t want to do something that I would like to do
.3- I have also grown in my ability to desire to help empower others and not reduce their power trying to control them so that I am comfortable. No longer feeling the need to manipulate situations to always be ‘’like I think they should be or want them to be.” Celebrating others in their uniqueness and choices even if I don’t understand completely.
4-My ability and desire and practice of listening to truly understand others, their heart, their dreams and goals. Not to judge them, not to try to prove my point, prove them wrong or get them to agree with me. I have seen huge shifts in this area of my life as I have applied the KYLO 5 principles taught in this book.
5-KYLO has helped me to understand how God designed me for connection and how childhood wounds that I carried have caused me to have unhealthy relationship patterns, communicate disrespectfully, move out of fear and not love, and have no clue of healthy boundaries- I now feel like I have been reparented and empowered to step into a life that I love to live in and set a better “more Christ like example” to my children!
My hope has been ignited, my joy has been increased and my love has been transformed towards GOD, myself, my precious family, friends and the Body of Christ!
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Reviewed in the United States on May 18, 2023
★★★★★ 5
A course in true true power, true honor and true love for ALL your relationships
If you have a stack of books you want to read about love languages, boundaries, communication and relationship psychology, set them aside for when you have a few months of free time....
Now, pick up a copy of 'Keep Your Love On' by Danny Silk.
I am a long time reader and listener of Danny Silk's wisdom and this little gem is a streamlined reference for many of the things that he passionately believes in and teaches for maintaining healthy relationships - from spouse to acquaintance. Utilizing easy to understand analogies and other tools, Silk shares what it takes to keep loving even in the midst of conflicts that arise in our dealings with fellow humans.
Some of my favorite things:
-His focus on the incompatibility of love and control.
-His emphasis on learning to communicate one's own actions rather than dictating to others what they should do.
-Instruction on learning how to decide who you will say 'yes' to and who that means saying 'no' to.
-I love the diagram Silk created to illustrate levels of intimacy needed to "cultivate and protect boundaries." Your Inner-most circle is for God, next for your most intimate human relationship, and from there the circles flow out farther away into the most outer circle to whom you might love with prayers or hopeful thoughts but not much else (as an example in his diagram, Silk's outer circles are populated by Charlie Sheen and Al Qaeda...I'm not sure if that's a commentary on his opinion of Charlie Sheen or not, but it made me laugh!).
-In the same chapter on levels of intimacy I found the peace that I needed in reconciling my desire to love unconditionally with my need to change the dynamic of a formerly close relationship...It is stated: "Often people who once held the 'most intimate' place in our lives find themselves out in the Al Quaeda Sphere...We keep our love on toward them but it may be a very long time before we ever have them over for dinner." Thank you, Mr. Silk, for confirming that it is OK to protect myself from emotional harm.
-Danny Silk is a Christian Counselor/Pastor with an unwavering Christian perspective, yet the bulk of the book does not belabor this point and there isn't constant Biblical Proof-texting or preaching. Because of this I feel very comfortable in sharing this book with my friends who might be of a different faith or who might not care to read a book heavily laden with theology just to get to the practical wisdom within.
-I can't wait to practice being a Blue-Ray Player.
....And to understand that last one you will have to get this book!
KYLO!!!
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Reviewed in the United States on June 27, 2013
★★★★★ 5
A practical guide to interpersonal relationships...
My wife and I picked up copies of Keep Your Love On! ("KYLO") for our 8 year anniversary. As we had followed a small group study on Mr. Silk's "Loving Your Kids on Purpose", and found his teaching to be incredibly practical in our day to day relations with our children, we were excited to see what Mr. Silk had to say about marriage.
More than a book on marriage, KYLO is an overview of how to create and foster intimate interpersonal relationships by learning to make connections, communicate effectively and set appropriate boundaries. Mr. Silk uses anecdotal experiences from his personal life and ministry to set the stage for each chapter in the book.
What I ended up walking away with from KYLO was the discussion on "love languages" (how people receive and give love);the seven pillars of a healthy relationship; communicating in conflict; and a breakdown on the various levels of intimacy. These concepts gave my wife and I, who on all accounts have a happy marriage, food for thought and opportunities to discuss how to make our "good thing" better.
Though the book is written from an evangelical Christian perspective, I believe the book has value even for non-Christians. The analysis of interpersonal dynamics, communication styles, and behavioral cycles all have a secular academic foundation which comes to the same conclusions Mr. Silk arrives at by biblical means.
Though "self help" books are not a genre I usually cozy to, I thoroughly enjoyed KYLO. I would recommend this book for anyone who wants to know what a healthy relationship looks like and how to foster healthy relationships in your own life.
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Reviewed in the United States on August 1, 2013