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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service Dl360 Gen10 SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an invaluable extended service plan that ensures businesses can maintain their IT infrastructure with confidence. This 4 year service package is meticulously designed to minimize downtime, enhance productivity, and provide extensive support tailored to your technical needs. With a commitment to delivering peace of mind, this service package offers a comprehensive range of features
The HPE Pointnext Tech Care Basic with Defective Media Retention is an invaluable extended service plan that ensures businesses can maintain their IT infrastructure with confidence. This 4-year service package is meticulously designed to minimize downtime, enhance productivity, and provide extensive support tailored to your technical needs. With a commitment to delivering peace of mind, this service package offers a comprehensive range of features that are essential for any organization relying on technology.
- Comprehensive Support: Enjoy peace of mind with 9 x 5 support, ensuring prompt assistance during business hours for any technical challenges you may encounter.
- Defective Media Retention: This unique feature enables you to retain defective media, allowing for secure management of sensitive data while benefiting from parts replacement services.
- On-Site Maintenance: Experience direct resolution of technical issues at your location, significantly reducing downtime and keeping your business operations running smoothly.
- Next Business Day Service: Benefit from the convenience of next business day parts and labor service, with a rapid response time within 100 miles of your site.
- Extended Service Duration: The 4-year coverage provides long-term support, allowing you to focus on your core business without worrying about unexpected technical failures.
Technical Details of the Product
- Service Type: Extended Service Plan
- Duration: 4 Years
- Support Hours: 9 x 5
- Response Time: Next Business Day Service
- Location: On-site (within 100 miles)
- Includes: Parts & Labor
How to Install
To activate the HPE Pointnext Tech Care Basic service, simply follow these steps:
- Contact your HPE sales representative to purchase the service package.
- Once purchased, you will receive a confirmation email with your service details.
- Register your product on the HPE support portal using the provided details in the confirmation email.
- Familiarize yourself with the support resources available and keep your service information handy for quick access.
- Should you require assistance, contact the HPE support team using the contact information provided in your registration email.
Frequently Asked Questions
- What is Defective Media Retention? Defective Media Retention is a service feature that allows you to keep defective components, which is particularly useful for protecting sensitive data and ensuring secure handling of media that may contain critical information.
- How does the Next Business Day service work? The Next Business Day service ensures that any required parts and labor will be provided the next business day after you report an issue, allowing for minimal disruption to your operations.
- Is this service available for all HPE products? This service is specifically designed for certain HPE products. Please consult with your HPE sales representative to determine eligibility for your specific equipment.
- What if I need support outside of the 9 x 5 hours? If you require support outside of standard business hours, you may want to consider upgrading to a plan that offers 24/7 support for continuous assistance.
- Can I upgrade my service plan later? Yes, you can generally upgrade your service plan. Please reach out to your HPE representative for more information on available options.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.3 ★★★★★
Based on 26 reviews
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Product Reviews
★★★★★ 4
Surface Fabric is very durable
Size: Small, Color: Hot Pink
Surface Fabric is very durable, but the squeaker didn't last two months. I have urged the manufacturer to find a strong more durable squeaker for their product. My dogs really enoys it when the speaker works. One of his 3 work. I have just bought two more he likes them so much. He takes it to bed every night to catch it once or twice before sleeping. Also loves to catch it a few times during the day.
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Reviewed in the United States on April 11, 2026
★★★★★ 5
Best. Toy. Ever. For My Superchewer!
Size: Large, Color: Skinny Green, Size: Large, Color: Skinny Green
Best toy ever! My dog destroys toys. Usually within about 15 minutes, she has de-squeakered and defluffed them. By the second day, she has tug-of-war-ed them to shreds.
From the time we got this adorable dragon out of the package, she LOVED it. She set to work. It’s been a week, and while she has dewinged him, he lost his squeaker after a few days, and he looks a bit rough, he’s still in one piece! And, we’ve had HOURS of tug-of-war with minimal rips! She’s obsessed 😍 I ordered two more today. We’ve finally found the perfect toy for my baby!
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Reviewed in the United States on January 18, 2026
★★★★★ 5
My 90 lb. Pitbull's All-Time Fave Toy
Size: Large, Color: Coral, Size: Large, Color: Coral
I ordered a plethora of new toys for Bruce to keep him occupied while I am working remotely from home. Poor guy gets so bored while I'm stuck in front of my computer 8+ hours a day. All the other toys are animated, but this one is just a big floppy chewy squeaky toy. Bruce quickly lost interest in all the other chirping, hopping, and twirling toys and fell in love with "Diny". When I opened Diny and gave it to Bruce, he had the elated and surprised look of a 3 yr old at Christmas. And he stayed that happy for hours, and then each time he picked up Diny to play. Diny became his go-to toy over all others (and there are many!). It is well made out of durable fabric, and they did not stuff it full of kapoc (I hate kapoc in dogs toys!). And it is delightfully low-tech. Normally he tears a squeaky toy apart as soon as he can isolate the squeaky mechanism. But cleverly, the squeaky box is loose in the long belly so it moves from one end to the other as the toy is handled. That made it difficult for Bruce to locate it. The toy remained in good condition for 2 weeks of near constant attention by Bruce. But yesterday he zeroed in on the squeaky box and ripped Diny to shreds. I was sad to see Diny go so soon. But boy-howdy was Bruce happy with it. I'm gonna buy another because we liked it so much. And so did I : )
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Reviewed in the United States on May 23, 2024
★★★★★ 5
This is one “under the radar” gem!!
Size: Large, Color: Coral
This is one “under the radar” gem!! Very strong internal squeaker and way tougher than it looks. My big 125lb Shepard-Husky mix gave it heck, then made it his new buddy. He’ll occasionally give it the business but on the whole, it’s surprisingly tough and my big boy loves it. Nice price!!
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Reviewed in the United States on May 10, 2026
★★★★★ 4
Cute but small
Size: Large, Color: Skinny Green
Cute stuffy and has not yet ripped. While my dogs plays with it, the toy is a bit small for him. For reference he is 120lbs.
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Reviewed in the United States on May 27, 2026
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