SKU: 61513098156

HPE Pointnext Tech Care Basic Service - Extended Warranty - 4 Year - Warranty l325 Gen11 Svc

$1177.49 $1308.32
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Description

HPE Pointnext Tech Care Basic Service - Extended Warranty - 4 Year - Warranty l325 Gen11 SvcThe HPE Pointnext Tech Care Basic Service Extended Warranty offers the assurance and operational support you need for your HPE hardware and software products. This comprehensive service is designed to enable your IT teams to focus on strategic initiatives and innovation rather than reactive technical issues. With a duration of four years, this warranty not only secures your investment but also enhances the productivity and efficiency of your

The HPE Pointnext Tech Care Basic Service - Extended Warranty offers the assurance and operational support you need for your HPE hardware and software products. This comprehensive service is designed to enable your IT teams to focus on strategic initiatives and innovation rather than reactive technical issues. With a duration of four years, this warranty not only secures your investment but also enhances the productivity and efficiency of your operations.

  • 24/7 Telephone Support: Gain peace of mind with round-the-clock access to HPE support. No matter the time of day or night, you can log support incidents and ensure your business continues operating smoothly without unnecessary downtime.
  • Expert Online Chat: Quickly connect with specialized technical resources through online chat. Whether you have a straightforward inquiry or require in-depth assistance, HPE’s online chat feature allows you to obtain quick answers, boosting your productivity and efficiency.
  • Proactive Technical Guidance: The HPE Tech Care service goes beyond just reactive support. It offers general technical guidance that empowers customers to find better ways to manage their products, fostering a culture of innovation within your team.
  • Next Business Day Service: With a guaranteed response time for parts and labor, you can expect prompt completion of any required repairs or replacements. This reduces potential disruptions and keeps your equipment operational, allowing you to focus on your core business objectives.
  • Four-Year Service Duration: This extended warranty provides long-term coverage and support for your HPE products, maximizing productivity while allowing you to make informed investment decisions about your equipment's future.

Technical Details of HPE Pointnext Tech Care Basic Service

  • Service Type: Extended Warranty
  • Duration: 4 Years
  • Support Channels: Telephone, Online Chat, HPE Moderated Forums
  • Response Time: Next Business Day for Parts and Labor
  • Availability: 24/7 Customer Support

How to Install HPE Pointnext Tech Care Basic Service

To activate your HPE Pointnext Tech Care Basic Service, follow these simple steps:

  1. Purchase the service through an authorized HPE reseller or directly from HPE.
  2. Upon purchase, you will receive a confirmation email containing your service agreement details.
  3. Register your product via the HPE Support Center, using the information provided in your confirmation email.
  4. Once registered, access all available support channels by logging into your HPE account.
  5. Keep your service agreement information handy for quick reference whenever you need support.

Frequently Asked Questions

What services are included in the HPE Pointnext Tech Care Basic Service?

The service encompasses 24/7 telephone support, online chat with specialists, parts replacement, on-site support, and proactive technical guidance.

How do I log a support incident?

You can log a support incident by calling HPE support at any time, or you can initiate a support request through the HPE support portal online.

Is there a limit to the number of incidents I can log?

No, there is no limit. You can log as many incidents as necessary to ensure the smooth operation of your HPE products.

What if I need assistance outside of regular business hours?

With HPE Pointnext Tech Care Basic Service, you have access to support 24/7, ensuring that help is available whenever you need it.

How does the Next Business Day service work?

If a part requires replacement, HPE guarantees that the part will be delivered, and the repairs will be completed the next business day, ensuring minimal downtime for your operations.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 61513098156

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4.1 ★★★★★
Based on 24 reviews
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Product Reviews
S
Verified Purchase
Steve
Cuba, US
★★★★★ 5
Great edger
This is a great lightweight and portable edger. It’s much easier to use than a gasoline powered model. The only limiting factor is the length of the electric cord. It does a great job and make sure your driveways and sidewalk look manicured.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 6, 2026
L
Verified Purchase
Lindybid
New York, US
★★★★★ 5
Awesome edger
This is our second purchase of this product. We had the first one for over ten years and we ended up breaking it(our fault). Immediately bought same one. This is a reliable machine. It goes right through thick weeds and rock hard dirt to edge a lawn or trench. Like I said our previous one lasted ten years and worked just as well in year ten never replaced the blade once. This one came with a back up blade as well which is a bonus. Highly recommend this. Easy to assemble. Takes five minutes. Durable. Powerful. There is hieght adjustment as well. Well worth the price!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 12, 2024
L
Verified Purchase
linda k. bennett
Louisville, US
★★★★★ 5
edger
given as gift but I liked the weight and ease of handling. Seemed well made and simple to use. I was pleased with size and features.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 1, 2026
M
Verified Purchase
Movie Fan
New York, US
★★★★★ 3
Nice Edger as long as the blade doesn't come loose -- and it will come loose, repeatedly!
Probably could've/should've rated this 2 stars yet it works well when it works. I purchased this edger to edge my drive and sidewalks and not for trenching. The edger arrived very quickly after I ordered it (I am not a Prime member so this was a nice surprise). Assembly was easy and straight-forward. The first use went smoothly and the edger performed flawlessly and provided clean, smooth edging. About 20 minutes into the second use I noticed that the edger was cutting and quickly determined that the blade was spinning freely -- fortunately the hex nut was still attached to the threaded shaft. I reviewed the manual that came with the edger, grabbed the correct sized socket and torque wrench. I removed the hex nut, the first washer, the blade and then the second washer. To install I followed the directions ensuring that the flats of the washer aligned with the flat on the shaft and tightened the hex nut to the specified 140 in-lbs. The edger worked well for about 10 minutes and the blade once again became loose. This time I replaced the original blade (which did not need to be replaced from a wear perspective) with a new B&D blade and new washers. Once again I followed the instructions and this time the edger performed flawlessly until about 5 minutes remaining in my edging when once again the blade came loose. my experience has most certainly been frustrating to say the least. one should not need to carry a socket and torque wrench with them and repeatedly need to tighten the blade. So, when the edger performs as intended it does an excellent job at edging; however I have no confidence that this edger will be able to perform as intended throughout repeated uses and more importantly has shown that it cannot complete my edging without requiring tightening the blade (which requires disassembly down to the second keyed washer). Potential buyers should be prepared for this experience and make your decision accordingly. Note: I tried contacting black and decker via twitter (@blackdeckerhome) and never received a response; I could not find a separate customer service/support twitter account. Trying to contact customer service via the phone these days is an exercise in patience to say the least.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 11, 2022
R
Verified Purchase
Robert S.
West Palm Beach, US
★★★★★ 5
Trimmer results
Was alittle hesitant with this being B&D But I was surprised how great it really is. By far way above my expectations. Works like a charm and does a great job. Chose electric because I really don't have other than a driveway to do. But it really did good around the flower beds. Cord limits you alittle but nothing to cry about. Quiet also but still use ear plugs.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 9, 2026

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