Pay in installments of $207.74 with
,
and
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Aug 13 - Aug 18
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
Extreme Network Inc Ew Responsepls Nbd Ahr-h30222The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is an essential service designed to keep your network running smoothly and efficiently for an entire year. This service is tailored to meet the needs of businesses that depend on reliable network infrastructure, providing peace of mind as you focus on your core operational goals. With proactive management and dedicated support, you can rest assured that your network is in expert hands.
The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is an essential service designed to keep your network running smoothly and efficiently for an entire year. This service is tailored to meet the needs of businesses that depend on reliable network infrastructure, providing peace of mind as you focus on your core operational goals. With proactive management and dedicated support, you can rest assured that your network is in expert hands.
- Proactive Network Monitoring: Benefit from continuous remote monitoring that identifies potential issues before they escalate, ensuring uninterrupted business operations.
- Incident and Problem Management: Our team is dedicated to timely incident resolution and effective problem management, minimizing downtime to enhance network reliability.
- Operational Software Updates: Stay up-to-date with the latest software updates and upgrades automatically, ensuring your systems remain secure and optimized for performance without manual installations.
- Next Business Day Parts Replacement: Experience swift hardware failure resolution with our next business day delivery service for parts, ensuring maximum efficiency and minimal disruption.
- Dedicated Account Manager: Enjoy personalized support from a managed services account manager, who will conduct regular reviews of network performance and discuss potential improvements.
Technical Details of the Product
- Service Duration: 1 Year
- Service Type: Managed Services
- Proactive Change and Configuration Management
- Access to Extreme Networks Managed Services Gateway
- Email Support Service Included
How to Install
Installing the ExtremeWorks Managed Services ResponsePLUS is a straightforward process. After purchasing the service, an Extreme Networks representative will reach out to help you set up your account. The installation process includes:
- Setting up your Managed Services Gateway for real-time access to network health and performance data.
- Configuring monitoring settings tailored to your specific network environment.
- Providing training sessions for your team to ensure familiarity with the tools and support available.
- Scheduling regular review sessions with your dedicated account manager to discuss network performance.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services ResponsePLUS? The service includes proactive remote network monitoring, incident and problem management, software updates, advanced parts replacement, and access to the Managed Services Gateway.
- How quickly can I expect parts replacement? With our Next Business Day Parts Replacement service, if a hardware issue occurs, the necessary parts can be expected to arrive the next business day, minimizing downtime.
- Will I have a dedicated contact for support? Yes, each customer is assigned a dedicated managed services account manager who will be your point of contact for any questions or support needs.
- How does the proactive monitoring work? Our team conducts continuous remote monitoring of your network, allowing us to detect and resolve potential issues before they escalate into significant problems.
- Can I customize the service based on my network’s needs? Absolutely! The service can be tailored to fit your specific network environment and business requirements for optimal performance.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 18 reviews
Sort
Product Reviews
★★★★★ 5
MUST HAVE INSURANCE!
Excellent process to submit a claim! Easy claim submission, took less than 3 days for claim approval!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 11, 2026
★★★★★ 5
Quick and Fantastic Service!
I include the additional protection for all of my high dollar purchases. This was the first time I have ever had to use it. I had an extension to provide additional screens to my laptop. Unfortunately, it developed an issue. Submitting a claim was easy and straightforward. UPS came the next day to pick it up and I was notified in just a couple of days that it was received. Only a couple of days after that, I received an email stating that my laptop screens were not repairable and I was given an Amazon card for the entire purchase price. I could not have been more pleased, as the purchase price was $599 and was a huge splurge for me in the first place. I was able to quickly replace the screens and back in business in no time. I would recommend this protection plan for any high dollar purchase.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 12, 2024
★★★★★ 5
They paid on the policy
I bought a four year replacement policy on my modem and two years into its lifespan it stopped working. I trouble shot with the company but we eventually determined it was dead. I contacted Asurion, they sent me a pre-paid address label, I mailed the defective modem, they found that it was dead and deposited a credit in the amount of the original purchase in my Amazon account, all within a few days. I am quite happy with the service. Just so you know, the reimbursement is through a gift card at Amazon which you can draw down against your purchases; it is not CASH.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 26, 2024
★★★★★ 5
Nearly 3 years later, Asurion had my back :)
In Nov of 2017 I bought a $900 35" Ultra wide PC monitor for Gaming and Work.
It was made by a company called AOC/Envision and I bought it through amazon.
The monitor had a 3 year warranty that I was still within but they said no to a defect that they said was only covered for 1 year, even though it wasn't the type of defect that was only covered for 1 year.
LUCKILY, back in 2017 I had purchased an Asurion insurance policy with this monitor.
I told an Asurion agent in a instant messaging chat window on the Asurion website my problem and she sent me postage in an email. I shipped my product and in 5 days from shipping it I received a text telling me that it was beyond repair and I would be getting a FULL REFUND!
Not 2hr later, in an email, there it was, an amazon gift card code for $900
I will not be making any big purchases without an Asurion plan going forward. Happy customer
Don't buy anything AOC
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 16, 2020
★★★★★ 4
Received a refund
I purchased the 4-year protection plan offered at the time I purchased a refurbished printer. Seven months later the printer failed, so I went searching through my Amazon orders for my protection plan and located it. Once I created an account on Asurion's website it showed the the plan but it was not attached to a specific purchase, so I had to locate and upload the invoice for my printer. Once that was done, the policy still wasn't linked for some unknown reason. I proceeded to start the claim anyway stating that my printer had failed and I received an immediate reply stating that a box would be shipped to me for me to return the printer for inspection/repair. After a week I hadn't seen any additional info so I called their support phone #. The service was very good and they had to create a new case to replace the one I started online, and they assured me that a shipping box would be sent. About a week later I did receive the box with a prepaid shipping label to return the item by UPS. I packaged the printer up and sent it off. I received updates stating that they received it, were looking at it and attempting repairs. Everything appeared to be going along well, then out of the blue they sent me a notification of a full refund in the form of an Amazon gift card. Overall I'm satisfied and I'm glad I purchased the coverage.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 6, 2022