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Description
Hewlett Packard Enterprise Hpe 1y Pw Tc Bas Wcdmr Msa 2042 Stg SvcThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an essential post warranty service that provides peace of mind and support for your HPE equipment. This one year warranty is designed to enhance your investment by ensuring that your hardware operates at peak performance with minimal downtime. With expert on site service and quick parts replacement, you can focus on your business while we handle your technical needs.
The HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an essential post-warranty service that provides peace of mind and support for your HPE equipment. This one-year warranty is designed to enhance your investment by ensuring that your hardware operates at peak performance with minimal downtime. With expert on-site service and quick parts replacement, you can focus on your business while we handle your technical needs.
- Comprehensive Coverage: Enjoy a full year of post-warranty support that includes parts and labor, ensuring your equipment remains operational without incurring additional costs.
- Next Business Day Service: Benefit from a rapid response time with next business day service for parts replacement, minimizing interruptions to your business operations.
- On-Site Support: Access to knowledgeable technicians who can provide on-site support ensures that problems are resolved quickly and efficiently, right at your location.
- Defective Material Retention: The service includes comprehensive defective material retention, allowing you to retain defective parts for analysis or compliance, enhancing your operational integrity.
- Cost-Effective Maintenance: Reduce inventory and maintenance costs with a service that helps maintain your equipment's reliability and performance.
Technical Details of the Product
- Service Duration: 1 Year
- Service Level: 9 x 5 (9 hours a day, 5 days a week)
- Response Time: Next Business Day for parts and labor (within 100 miles distance from customer site)
- Service Includes: On-site maintenance, parts replacement, and labor services
How to Install
To take advantage of the HPE Pointnext Tech Care Basic service, simply follow these steps:
- Purchase the HPE Pointnext Tech Care Basic service along with your equipment or as an add-on post-warranty support option.
- Make sure to register your service by visiting the HPE service portal and providing the necessary equipment details.
- Once registered, you will receive a confirmation email with instructions on how to access support when needed.
- If you encounter any issues, contact HPE support directly via the provided support channels.
Frequently Asked Questions
-
What does the HPE Pointnext Tech Care Basic service cover?
The service covers on-site support, parts replacement, and labor for HPE equipment, ensuring service continuity after the warranty period. -
How quickly can I expect service?
With next business day service, you can expect parts and labor to be available within one business day for locations within 100 miles of the service center. -
Can I retain defective parts after replacement?
Yes, the Comprehensive Defective Material Retention feature allows you to keep defective materials for further analysis or compliance purposes. -
Is this service available for all HPE equipment?
The service is designed for various HPE equipment; however, it is recommended to verify compatibility with your specific models during the purchasing process. -
How do I contact support if I need help?
You can contact HPE support through the official HPE service portal or via the contact information provided in your service confirmation email.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.0 ★★★★★
Based on 25 reviews
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Product Reviews
★★★★★ 5
Overall, they’re a great way to display memories and decorate any space
Color: Black, Size: 11x17
Love these frames, They are really good quality and feel sturdy, not cheap at all. They were very easy to set up and insert my pictures, which I really appreciate. The size is perfect for posters or photos, and they make everything look much more professional and elegant on the wall. I also like how they fit well with any home decor style
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Reviewed in the United States on April 21, 2026
★★★★★ 5
Quality frame - turns a puzzle into art
Color: Black, Size: 19.7x27.6, Color: Black, Size: 19.7x27.6
This puzzle frame worked perfectly for my 50cm x 70cm puzzle—it fits exactly and really transforms the finished puzzle into a beautiful display piece. The frame is well constructed and has a clean, finished look that doesn’t come across as cheap plastic. Mounting the puzzle was very easy, and everything sat securely once in place.
It arrived well packaged with no damage, and the protective plastic sheet is a nice touch. It keeps the puzzle safe while being much lighter than glass, which makes hanging and handling easier.
Overall, this is a quality frame that makes your completed puzzle look like real wall art.
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Reviewed in the United States on May 14, 2026
★★★★★ 5
Superior construction & reasonable cost!
Color: Black, Size: 8x12
I had one old picture that was this odd size. I didn't want to spend a fortune, and this fit the price. When it came I was so impressed with the quality. Not glass, but I love the ease of construction with swinging tabs that held the back on instead of those cheap flat pegs you can't get back in the holes.. Excellant, superior. I love it! I hope it comes in more normal sizes as well, like 8x10, 11x14, 16x20 even!
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Reviewed in the United States on May 15, 2026
★★★★★ 4
Beautiful Non-Glass Frame
Color: Bronze, Size: 12x16
Love this frame!! I'm so in love with the new type of frame backing this one had! I hate those frames that have those tiny thin metal tabs that stick out where you have to bend up/down to remove backing but not this one! It has these really easy to use metal springs that you push down & turn & it easy pops out! Wish frames all came w actual glass! I thought this one had glass but was wrong, it has the thin plexiglass type covering where you remove the clear stickers from front/back. It will work but because I have it used in a bathroom, I will need to get a glass replacement eventually. Love the gold color, it's a really pretty gold, not overly yellow. Overall, I think its a nice frame & such a great value.
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Reviewed in the United States on March 17, 2026
★★★★★ 5
Gorgeous Distressed Bronze Frame, Easy to Hang
Color: Bronze, Size: 18x24, Color: Bronze, Size: 18x24
This bronze frame looks really, really good—honestly, it passes for real bronze at a glance. It has a nice distressed finish that gives it some character without overdoing it.
It’s also surprisingly lightweight, which makes it much easier to hang on the wall. The overall build feels solid, and I don’t see any issues with it coming apart or feeling cheap.
I especially like the back—everything is well thought out, from the sawtooth hangers to the tabs that make it easy to open and insert your print.
I didn’t have my print yet to put in it, or I would’ve included a photo of it fully set up, but I added some pictures to show the detail and the back hardware.
Great-looking frame, well made, and easy to work with. Definitely happy with it.
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Reviewed in the United States on April 1, 2026