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Ships within 48 hours · Estimated delivery Aug 12 - Aug 17
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Description
HPE Foundation Care Call-To-Repair - 1 Year - WarrantyThe HPE Foundation Care Call To Repair 1 Year Warranty is designed to enhance the reliability and efficiency of your IT infrastructure. This comprehensive service provides a robust support system that includes both hardware and software assistance, enabling you to minimize downtime and maximize productivity. With HPEs dedicated technical resources, you will have peace of mind knowing that any potential hardware or software issues can be swiftly
The HPE Foundation Care Call-To-Repair - 1 Year - Warranty is designed to enhance the reliability and efficiency of your IT infrastructure. This comprehensive service provides a robust support system that includes both hardware and software assistance, enabling you to minimize downtime and maximize productivity. With HPE’s dedicated technical resources, you will have peace of mind knowing that any potential hardware or software issues can be swiftly addressed by experienced professionals.
- Comprehensive Support Services: HPE Foundation Care offers extensive hardware and software services that ensure your IT infrastructure remains highly available and operational. Receive remote diagnosis and on-site repair when necessary, tailored to meet your organization’s specific needs.
- Flexible Service Levels: Choose from a variety of reactive support options including HPE Foundation Care NBD Service, HPE Foundation Care 24x7 Service, and HPE Foundation Care CTR Service, allowing you to select the most suitable coverage for your business operations and budget.
- Rapid Incident Response: With a 6-hour phone support service response time, you can rely on HPE to tackle issues efficiently, minimizing potential interruptions to your workflow. Report incidents via telephone or web portal any time, day or night.
- Access to Critical Updates: Benefit from remote technical support and timely access to software updates and patches for your HPE-supported products, ensuring that your systems are up-to-date and secure.
- Collaborative Call Management: For selected non-HPE software, HPE provides collaborative support that includes management of your support calls, helping to streamline resolutions and reduce the time spent addressing issues.
Technical Details of the Product
- Service Duration: 1 Year
- Response Time: 6 Hours
- Support Coverage: Hardware and software services tailored to HPE and selected third-party products
- Availability: 24/7 support via phone and web portal
- Service Level Options: NBD, 24x7, CTR
How to Install
To initiate HPE Foundation Care services, contact your local HPE sales office for detailed information on service availability and the specific eligibility of your hardware and software products. Once eligibility is confirmed, you will receive instructions on how to activate your service. You can then easily report incidents and utilize support through the HPE web portal or by phone.
Frequently Asked Questions
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What is included in the HPE Foundation Care service?
The service includes remote diagnosis, on-site hardware repair, access to software updates, and necessary support for HPE and selected third-party products. -
Can I choose my service level?
Yes, you can select from various service levels including HPE Foundation Care NBD, 24x7, or CTR services based on your business needs. -
How quickly can I expect a response when I report an incident?
The anticipated response time is within 6 hours, ensuring that your issues are resolved promptly to minimize downtime. -
Is support available 24/7?
Yes, you can report incidents and receive support any time of the day or night, every day of the week. -
How do I access software updates?
Software updates are provided remotely as they become available from the original software manufacturer, ensuring your systems are always up to date.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 26 reviews
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Product Reviews
★★★★★ 4
Fast and easy but I dont trust the process to be fully automated.
The process was very smooth and fairly quick. The only challenge I had was that the CLAIM status showed complete but I had to manually go look up the status. There was no email or notification it was closed. After manually checking the status, I called customer support and they said since I called in, they would process the payout. I wonder if I didnt call in if they would have processed it? Also, the phone rep said they would issue me a amazon egift card but then the next day I received a email saying they mailed out the payout. Very poor communication but so far the process was easy and fast.
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Reviewed in the United States on April 1, 2026
★★★★★ 5
Excellent Warranty Coverage – Fast, Fair, and Hassle-Free
I purchased the ASURION 3-Year Portable Electronic Accident Protection Plan ($500–$599.99) for an Android 13 8.8” touchscreen stereo installed in my BMW (CCC system). After about two years of normal use, the Android stereo stopped working completely.
I filed a claim through Asurion’s website, and the process was straightforward. Initially, Asurion asked me to remove the unit and prepare it for return, advising that they would email me a prepaid shipping label. I de-installed the stereo from my car and packed it up as instructed.
After two days passed without receiving the shipping label, I was about to follow up—when I received an email notifying me that Asurion had issued a full refund of $459.00. I did not have to ship the unit back.
That level of service exceeded my expectations. The claim was handled quickly, communication was clear, and the resolution was fair and hassle-free.
I purchase an Asurion protection plan with every high-dollar item I buy on Amazon. I’ve had to file a three claims over the years, and each time the experience has reinforced that this coverage is well worth the cost. When something fails outside the manufacturer’s warranty, it’s a relief knowing Asurion stands behind the product.
Highly recommended for expensive electronics.
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Reviewed in the United States on January 3, 2026
★★★★★ 5
PROTECTION WITH ABSOLUTE EMPATHY & RESPECT
Had an issue with a product I purchased over a year ago along with an Asurion protection plan. Thank God I chose this extended plan. I was waiting for a return ticket you get it repaired and Asurion sent me a full refund. I am so grateful for Asurion and I encourage everyone to get these plans and get the added protection on products NOT made as they once were. We as buyers are terribly taken advantage of with the garbage sent to us that we pay very very high costs of. Asurion has NEVER failed me and the customer service reps are extraordinary and kind and very very respectful.
Thank you to you all at Asurion,
Johnny A.
Cheers...
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Reviewed in the United States on December 25, 2025
★★★★★ 5
Works
works
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Reviewed in the United States on April 20, 2026
★★★★★ 5
Great Warranty company ! Easy to place claim 👍👍👍
This has been a great warranty company for my music needs ! Fast repairs ! and easy claims no jumping and red tape crap. 👍👍👍👍
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Reviewed in the United States on July 13, 2025