SKU: 70047047558

Hewlett Packard Enterprise Hpe 1y Pw Tc Bas Wdmr Sy620 Gen9 Svc

$770.81 $856.45
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Ships within 48 hours · Estimated delivery Jul 23 - Jul 28

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Description

Hewlett Packard Enterprise Hpe 1y Pw Tc Bas Wdmr Sy620 Gen9 SvcThe HPE Pointnext Tech Care Basic Service with Defective Media Retention is an exceptional post warranty support solution designed specifically for HPE hardware and software products. This service empowers IT teams to concentrate on driving business improvements while ensuring they have access to expert guidance and technical resources. With HPE Tech Care, organizations can mitigate risks and enhance operational efficiencies through proactive support,

The HPE Pointnext Tech Care Basic Service with Defective Media Retention is an exceptional post-warranty support solution designed specifically for HPE hardware and software products. This service empowers IT teams to concentrate on driving business improvements while ensuring they have access to expert guidance and technical resources. With HPE Tech Care, organizations can mitigate risks and enhance operational efficiencies through proactive support, rather than merely addressing reactive issues.

  • Proactive Operational Support: HPE Tech Care Service enables IT teams to focus on innovation and business growth by proactively identifying better operational practices.
  • Direct Access to Specialists: Customers benefit from direct access to product-specific specialists who provide tailored technical guidance, reducing the time spent on triage and entitlement questions.
  • Multiple Support Channels: Enjoy comprehensive support through various channels, including telephone, real-time chat, automated incident logging, and moderated forums, ensuring help is always at hand.
  • Defective Media Retention: This unique feature allows customers to retain defective media, providing peace of mind and protection against unexpected repair or replacement costs.
  • Next Business Day Service: With a commitment to timely responses, the HPE Tech Care offers Next Business Day parts and labor service, enhancing dependability and minimizing downtime.

Technical Details of the HPE Pointnext Tech Care Basic Service

  • Service Duration: 1 Year of dedicated support
  • Service Type: Post Warranty Support
  • Supported Products: HPE hardware and software (including on-premises and as-a-service versions)
  • Response Time: Next Business Day parts and labor service
  • Defective Media Retention: Yes, included in the service

How to Install HPE Pointnext Tech Care Basic Service

To install the HPE Pointnext Tech Care Basic Service, follow these steps:

  1. Purchase the HPE Pointnext Tech Care Basic Service through an authorized HPE partner or directly from the HPE website.
  2. Validate your HPE hardware/software eligibility for the Tech Care Service.
  3. Access the HPE support portal to register your service agreement.
  4. Familiarize yourself with the available support channels, including setting up your telephone and chat support access.
  5. Utilize the service by contacting HPE specialists whenever you require assistance with your HPE products.

Frequently Asked Questions

1. What is included in the HPE Pointnext Tech Care Basic Service?

The service includes operational support for HPE hardware and software, direct access to product specialists, general technical guidance, and defective media retention.

2. How does defective media retention work?

With defective media retention, customers are allowed to keep defective drives or media instead of returning them to HPE, thereby reducing the risk of data loss or downtime.

3. Is this service available for both on-premises and as-a-service products?

Yes, HPE Pointnext Tech Care Basic Service is designed to support both on-premises hardware and software as well as as-a-service solutions.

4. What is the typical response time for service requests?

The service ensures Next Business Day response for parts and labor, providing timely support to minimize any interruptions in your operations.

5. How can I reach HPE support for assistance?

You can reach HPE support through various channels, including telephone support, real-time chat, automated incident logging, or by participating in HPE moderated forums.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 70047047558

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4.6 ★★★★★
Based on 13 reviews
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Verified Purchase
AreTrue
Boise, US
★★★★★ 4
Smell
Size: Queen (2 Count), Color: Original White (Cooling)
The fact that there are not more comments on the smell of these pillows has me worried about some of yall. Listen, I LOVE the weight, and the firmness, it’s perfect for that. However, these pillows are RANK. They have a very strong mildew-ish smell that lingers. I took the outer cover off and washed it and let the pillow air out for a few days, the smell is still very strong when you press your face against it, which one does because it is in fact designed for that purpose. It smells so bad. It’s nauseating. I can smell it through two pillowcases and blanket that I threw on top of them hoping an extra layer would trap the smell. I’ll bake them in the Texas sun tomorrow and hope that helps, because otherwise these are the perfect pillows for someone who wants to feel like they are hugging a torso but can’t stand the sound/feel of someone else breathing. I don’t know…4 stars, if the smell goes away I’ll come back. Update: many many days later. Either they don’t really smell anymore or I got use to it. They’ve held their firmness and shape well. I like them.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 9, 2026
S
Verified Purchase
Samantha
Port Orchard, US
★★★★★ 5
Actually Cooling Pillow
Size: Queen (1 Count), Color: Original White (Cooling)
This is a really nice pillow, I was worried it would be too soft or too firm but it's just right and it's actually cooling, it feels cool every time I touch it. I've noticed an improvement in sleep since using it. Would recommend!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 27, 2026
T
Verified Purchase
Tyler and Kaela
Pawtucket, US
★★★★★ 5
Repurchased in King Size – Still Love These Cooling Pillows
Size: King (2 Count), Color: Original White (Cooling), Size: King (2 Count), Color: Original White (Cooling)
After using the queen-size version of these pillows for over a year, we purchased the king-size set when we upgraded to a king mattress. Both my husband and I really like them. The cooling feature works well, and we like that each side feels different—when I run cold, I use the softer bamboo side, while my husband prefers the cooler side since he tends to sleep hot. They fit well in our king-size pillowcases and feel supportive in all sleeping positions, whether I’m on my stomach, side, or back. I also appreciate that you can remove some of the filling to adjust the firmness. The covers are washable, which makes them easy to maintain. Overall, we’re very happy with this repurchase and the long-lasting comfort.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 15, 2026
M
Verified Purchase
Mystery Fan
Omaha, US
★★★★★ 3
Not great at cooling
Size: Queen (2 Count), Color: Original White (Cooling)
Each pillow cover has 2 sides, one marked for cooling, and the other a different fabric. The cooling side is about the same effectiveness as having a silk or satin pillow cover. It's only cool when you first touch it. The cooling side doesn't seem to absorb or wick moisture, so if you are sweaty - it keeps the moisture in place. You'll definitely want a regular pillow case over the pillow cover. In fact, if you suffer from night sweats, the non-cooling side is actually more comfortable. The pillow fill is ample, and simple to squish around for more support for your neck, etc. Think bean bag. But it will retain your impression after use. I find I need to do as I did when I had down pillows - give it a few good shakes in the morning when I make the bed to get it evened out for the coming night. In all, it is a well-made and comfortable pillow to sleep on, but it does not excel in cooling.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 29, 2026
C
Verified Purchase
Carol C
New York, US
★★★★★ 5
excellent pillows i bought two sets!!
Size: Firm Queen (2 Count), Color: Original White (Cooling)
I ordered these for my son who has neck issues and has gone through so many pillows trying to find one that he liked. They’re heavy, so i was worried that they might be “too” heavy to be able to sleep on comfortably, so I ordered a second set, one firmer than the other (just in case) and gave him a set for Xmas and he loved the first set so much without even trying the less firm ones.He also needs the cooling factor and these offered that, too. They are filled with pieces of memory foam (tons of it) and each pillow can be modified by removing some of the foam. The covers are beautiful, high quality fabric with a zipper so ts easy to remove or replace the foam pieces. The size is perfect and they keep their shape. I kept the second set i ordered rather than returning them and i love the pillows. I actually modified two by removing some of the foam pieces. I kept the foam pieces in a zippered pillow protector and i can always adjust mine when or if i need to. 1000% love these.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 22, 2026

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