SKU: 70536765514

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responsepls Nbd Ahr-16513

Sale price$791.52 Regular price$879.47
Save 10%

Pay in installments of $219.87 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 11 - Aug 16

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responsepls Nbd Ahr-16513Keep your Extreme Networks infrastructure performing at peak efficiency with the ExtremeWorks Managed Services ResponsePLUS Extended Service. This 1 year program is designed to deliver predictable, low downtime operations through a comprehensive blend of 24 7 support, rapid Next Business Day responses, and robust parts replacement. With electronic and physical service options, depot exchanges, and advance parts replacement, ResponsePLUS helps you

Keep your Extreme Networks infrastructure performing at peak efficiency with the ExtremeWorks Managed Services ResponsePLUS Extended Service. This 1-year program is designed to deliver predictable, low-downtime operations through a comprehensive blend of 24/7 support, rapid Next Business Day responses, and robust parts replacement. With electronic and physical service options, depot exchanges, and advance parts replacement, ResponsePLUS helps you minimize disruption, extend device lifecycles, and maintain a reliable network backbone for critical applications and workloads. Whether you’re protecting a campus Wi‑Fi deployment, a data center spine, or a fiber-rich enterprise backbone, this service provides the coverage and confidence you need to keep business moving forward.

  • 24x7 coverage with Next Business Day (NBD) response ensures round-the-clock access to expert support and rapid service restoration so downtime is minimized and operational productivity is preserved.
  • Depot-based exchange and parts delivery offer fast, reliable, and cost-efficient response. If a component fails, you receive a replacement part quickly to restore service with minimal impact to users.
  • Electronic and Physical service sub-type combines preventive reliability with hands-on replacement, helping to maximize uptime and productivity across both digital and physical asset dimensions.
  • Next Business Day advance parts replacement accelerates critical repairs by guaranteeing proactive parts availability, reducing total restoration time and accelerating service restoration windows.
  • 1-year service duration provides dependable coverage, straightforward budgeting, and consistent results that align with project or rollout timelines, ensuring predictable total cost of ownership and long-term value.

Technical Details of Extreme Networks ExtremeWorks Managed Services ResponsePLUS

  • Product name: ExtremeWorks Managed Services ResponsePLUS — Extended Service
  • SKU: Ahr-16513
  • Service duration: 1 year
  • Service level: 24x7 access with Next Business Day (NBD) response
  • Response characteristics: Next Business Day - Advance Parts Replacement
  • Service depot and parts: Exchange parts via depot to minimize downtime
  • Service sub-type: Electronic and Physical
  • Coverage scope: Parts replacement and proactive service to maximize reliability and productivity
  • Intended outcome: Predictable total cost of ownership and maximum system productivity

how to install ExtremeWorks ResponsePLUS

Activating ExtremeWorks ResponsePLUS is a straightforward process designed to fit alongside your existing Extreme Networks installation and maintenance plan. Use the steps below to ensure seamless enrollment, device eligibility, and rapid service activation should an incident occur.

  1. Confirm eligibility and scope: Work with your Extreme Networks account manager or partner to validate which devices, locations, and configurations are eligible for the ResponsePLUS Extended Service. Identify the serial numbers or asset IDs that will be covered under the 1-year agreement.

  2. Register the contract: In your Extreme Networks customer portal or through your approved reseller, attach the ResponsePLUS contract to the specified devices. Ensure the contract quantity matches your asset inventory to avoid gaps in coverage.

  3. Configure service parameters: Define escalation paths, criticality levels, and preferred contact methods. Align service windows and notification preferences with your IT operations team to maximize responsiveness.

  4. Prepare replacement parts workflow: Coordinate with the Extreme Works depot network to ensure that the necessary replacement parts are stocked against the covered devices. Establish shipping addresses and receiver contacts for expedited delivery in case of a fault.

  5. Education and handoff: Provide your network operations staff with the service brief, including response time expectations, escalation steps, and how to trigger a Next Business Day parts replacement. Confirm access to the Extreme Networks portal for real-time status updates.

  6. Ongoing management: Monitor the coverage and performance through your portal, review quarterly service reports, and renew the contract at or before the end of the 1-year term to maintain continuous protection and alignment with operational needs.

Frequently asked questions

  • What is Extreme Networks ResponsePLUS Extended Service? It is a 1-year managed services contract that provides 24/7 support with Next Business Day (NBD) response, depot exchanges, and parts replacement to maximize network reliability and reduce downtime for covered Extreme Networks devices and environments.

  • What does Next Business Day mean in practice? When a covered issue is identified, Extreme Networks coordinates a rapid response to replace required parts or deploy a replacement unit the following business day, minimizing interruption to critical services and users.

  • What assets are covered under this service? Coverage is defined by the contract and the devices or locations you specify when enrolling (using the provided SKU Ahr-16513). Eligibility applies to compatible Extreme Networks hardware and configurations as determined at the time of purchase.

  • How does the depot and parts replacement work? The service utilizes a depot-based exchange model. If a component fails, a replacement part or unit is shipped for rapid installation to restore functionality, with the aim of returning to full operation quickly.

  • How do I renew or extend the service after 1 year? Renewal is handled through your account manager or partner. Renewal discussions typically review asset inventory, device lifecycles, and evolving network needs to align coverage with future requirements.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 70536765514

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.2 ★★★★★
Based on 20 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
A
Verified Purchase
Amazon Customer
Port Orchard, US
★★★★★ 5
Five Stars
Format: Paperback
This helped a lot for us to prepare for the SLATE exam.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 23, 2016
A
Verified Purchase
Amazon Customer
Boise, US
★★★★★ 5
Good
Format: Paperback
This is great! I like this one.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 22, 2016
N
Verified Purchase
Ng Meowster
Chelsea, US
★★★★★ 2
Good to have if you've never seen the iTEP exam, but don't rely on it to boost your scores
Format: Paperback
This book is good in that it comes with two practice tests: one in the beginning of the book, one in the end of the book. The grading rubric is helpful too. However, the actual guide part of the book, doesn't help too much with how to improve test scores. What I like least about this guide is that it won't tell you which questions you answered incorrectly on the practice exams. A good test prep guide will tell you what you answered incorrectly, and will tell you what logic to follow to get to the correct answer. In the reading passages, it would be nice to know where I can find evidence to justify the "correct" answer. In the grammar section, it would be nice to know which rule I'm violating. Any test guide should always come with some testing strategies. I.E. If this question is taking up too much time, skip it and go to the next one. This guide lacks simple strategies like that. Simple strategies like that could be useful when incorporated into this guide because there are certain sections on the exam that you can go back to previous questions, but some sections where the "back" button is disabled. Overall, if you've never seen an iTEP exam before, this book is certainly helpful in that it will give you an idea of what you will be testing for. However, this book alone won't help you achieve a score of 6. The table of contents itself will tell you there are only 86 pages of actual content covering test material. That's not enough to cover how to excel in the exam.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 27, 2015
C
Verified Purchase
Cliente Amazon
Belleville, US
★★★★★ 1
Don't buy it
Format: Paperback
It does not prepare for the real test. Using it is absolutely not enough to be approved with good grades. Too expensive for what it offers.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 21, 2016
X
Verified Purchase
Xiaomeng Han
Port Orchard, US
★★★★★ 5
Five Stars
Format: Paperback
great
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 18, 2016

recommand products