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Description
Extreme Networks ExtremeWorks OnSite - Extended Service - 1 Year - Service Nbd Onsite H32012Enhance your network performance and reliability with the **Extreme Networks ExtremeWorks OnSite Extended Service**. This comprehensive service offering is designed to provide you with technical support, update and upgrade assistance, and advanced parts replacement that your business needs to keep running smoothly. With a commitment to ensuring that your covered products are always operational, this service guarantees quick response times and reliable
Enhance your network performance and reliability with the **Extreme Networks ExtremeWorks OnSite - Extended Service**. This comprehensive service offering is designed to provide you with technical support, update and upgrade assistance, and advanced parts replacement that your business needs to keep running smoothly. With a commitment to ensuring that your covered products are always operational, this service guarantees quick response times and reliable support whenever you need it.
Key Features of Extreme Networks ExtremeWorks OnSite
- 24/7 Global Technical Assistance: Gain uninterrupted access to Extreme Networks' Global Technical Assistance Center (GTAC) at any time, day or night, throughout the entire year. Whether you have a technical inquiry or need immediate help, expert assistance is just a call or click away.
- Next Business Day Service: Enjoy peace of mind with our Next Business Day service promise. In the event of a reported failure, a qualified field technician will arrive on-site to address the issue, ensuring minimal disruption to your operations.
- Comprehensive Parts Replacement: The ExtremeWorks OnSite service includes coverage for replacement parts, meaning that if a hardware component fails, it will be replaced swiftly and efficiently by our on-site technician.
- Predictable Total Cost of Ownership: Experience the clarity of predictable costs with our service package. There are no hidden fees; all support services are included, allowing you to budget effectively and maintain your IT infrastructure without unexpected expenses.
- One Year of Reliable Coverage: With a duration of one full year, this service ensures that your systems remain optimally maintained, delivering continuous performance and productivity throughout the contract period.
Technical Details of the Product
- Service Type: On-site technical support and parts replacement
- Duration: 1 Year
- Response Time: Next Business Day for parts and labor
- Support Access: 24/7 telephone and web access to GTAC
- Coverage: All covered products as defined in the service agreement
How to Install
Installation of the Extreme Networks ExtremeWorks OnSite service is straightforward:
- Purchase the Service: Choose the service option suitable for your organization from your vendor or through the Extreme Networks website.
- Register Your Products: Ensure that all covered products are registered with Extreme Networks to activate your service.
- Contact GTAC: If you encounter any issues, simply reach out to the GTAC through the provided contact methods. Your service representative will guide you through the troubleshooting process.
- Schedule On-Site Service: In the event of a hardware failure, a technician will be dispatched to your location as per the terms of your service agreement. You will be given an estimated arrival time for convenience.
Frequently Asked Questions
- What is included in the Extreme Networks ExtremeWorks OnSite service? The service includes technical support, urgent parts replacement, on-site labor, and 24/7 access to the Global Technical Assistance Center (GTAC) for any product-related inquiries.
- How quickly can I expect a technician to arrive on-site? Our service guarantees a Next Business Day response time for both parts and labor, ensuring minimal downtime for your network systems.
- What happens if I experience multiple failures within the service year? Each incident will be handled as it arises, with repairs and replacements managed as per the terms of your service. As long as the failure is related to covered products, you will receive the necessary support without additional costs.
- Can I contact GTAC for assistance with non-Extreme Networks products? GTAC support is specifically for Extreme Networks hardware and Operational Software. For non-Extreme products, please refer to the respective manufacturers for assistance.
- Is there a limit on the number of service requests I can make? There is no limit on the number of service requests; however, the requests must pertain to covered products as defined in your service agreement.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 428 reviews
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Product Reviews
★★★★★ 5
Best toy, the end
Style: Sport, Size: 12in, Style: Sport, Size: 12in
Combined with the Max Glow ball, this is the best dog toy available on modern planet Earth.
I have a burly 92lb. pit bull mix with highly developed prey drive, and she will chase the glow ball for hours if I let her.
The tiny sport launcher (Sport 12M) is the best, because you can still throw the ball really far, but you can also slam the ball down a few feet away from yourself so it bounces up in the air and your dog has to jump to catch it, or you can throw it up really high so it bounces 15' away or so and your dog can jump to catch it. We sometimes have to play fetch in a pretty small area, so it's nice to have the small launcher for these games. The larger launchers aren't as fun in small areas. You can play the same games but it's trickier to throw the ball correctly.
Also, the small launcher is a lot easier to carry. The small launcher fits in my dog-walk-stuff backpack (with the ball in the launcher so I don't have to dig for it later), but the big ones don't easily. The launcher also has a hole in the end so you can hang it from your bag or whatever with a carabiner. The big ones are too long for that in most cases, and swing back and forth.
Also-also my dog loves to ask for the launcher, then when I give it to her she plays keep-away and it's adorable. The big launcher I have is harder for her to balance in her mouth, so she just lays down and chews on it until it gets taken away. She's chewed on all of the four Chuck Its we've owned, but she's only broken one (a big one), but that's because she got ahold of it when no one was home. The little one in my bag is totally chewed up but still works great. I think they're sturdier than the big ones. Except for the launcher she chewed into pieces, which was our fault, the only reason we've had to replace anything was because we lost it. Usually we keep the launcher and ball in the backpack so she can't get to them and so they don't get lost, so we rarely have to replace them. There is just not a better value in toys, and the startup price is really low.
Once again I really recommend the glow ball! It doesn't get soggy no matter how wet the grass or the dog mouth is. It is fun to chase because it is slippery and it collapses when it's squeezed, so it pops out of the dog's mouth and flies away if they bite it at the wrong angle; it's really bouncy, and stays bouncy because it can't be popped; it whistles so you can usually hear it even if you can't see it; and it really glows enough for nighttime catch, even if you only have your cellphone flashlight to charge it up!
UPDATE:
I should have said, we have the 12M launcher, which means the handle is 12 inches long and it uses a medium-sized ball. The medium ball is 2.5 inches in diameter, so the launcher will fit regular tennis balls, too! But my dog won't play with regular tennis balls anymore because they aren't anywhere near as fun as the glow balls, and I think she doesn't like having gross sloshy muddy tennis balls in her mouth.
I lost my short launcher awhile back and could only get a long one locally to replace it, which reminded me that you have to lean over a lot further to use the short launcher. So if you have trouble leaning over to the point that your hand is a foot above the ground, this may be hard for you to use.
I wish Amazon would let us choose colors, because my old one was green, and the big one is orange, both of which are bright enough to see in the grass from far away, even at night.
Still, best toy!
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Reviewed in the United States on May 19, 2017
★★★★★ 5
Highly recommend.
Style: Sport, Size: 12in
Love this. Dog sitting for a dog that loves to chase balls but my shoulder doesn’t like throwing them. Got this yesterday and it’s perfect. Real arm/shoulder saver.
Seems sturdy and I was concerned that a standard tennis ball would not work. We tend to lose balls when walking because this lab insists on carrying the ball in its mouth. They work.
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Reviewed in the United States on March 22, 2026
★★★★★ 5
These are awesome and I couldn't play ball with my Dobermans without it!
Style: Sport, Size: 12in
I LOVE Chuckit ball launchers. We've been using for a around 17 years and we've only had to replace one. We have 2 active, energetic Dobermans and I throw like a girl and there is now way I can throw a ball very far. With the Chuckit, I can throw more than 80 feet! My dogs need a lot of exercise and using this ball thrower allows me to make that happen. Bonus is I dont have to pick up a snobbery ball :)
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Reviewed in the United States on April 13, 2026
★★★★★ 4
Not a long shot
Style: Sport, Size: 12in
This item is much smaller than I thought it would be .
The ball is full sized . But the thrower is very small.
Works okay. But does not throw the ball very far . It’s okay for me . My dogs are small. My yard is too .
But , this is not going to throw balls really far . Like the long ones do
Thsnks
Eddie
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Reviewed in the United States on March 26, 2026
★★★★★ 5
Perfect addition
Style: Sport, Size: 12in
This is item that I needed but didnt know it. Its been great for saving my sholder anad my dog loved the longer chase to get the ball. Easy to use and lots of fun
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Reviewed in the United States on May 18, 2026