SKU: 75765026592

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Nbd Ahr-16538

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Description

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Nbd Ahr-16538Protect your investment and maximize network uptime with Extreme Networks ExtremeWorks Managed Services ResponsePLUS an Extended Service plan designed to deliver rapid, reliable support when you need it most. This one year program combines proactive maintenance with fast parts replacement through a Next Business Day (NBD) response, backed by a service depot option to keep critical infrastructure online and performing at peak levels. Ideal for

Protect your investment and maximize network uptime with Extreme Networks’ ExtremeWorks Managed Services ResponsePLUS — an Extended Service plan designed to deliver rapid, reliable support when you need it most. This one-year program combines proactive maintenance with fast parts replacement through a Next Business Day (NBD) response, backed by a service depot option to keep critical infrastructure online and performing at peak levels. Ideal for organizations seeking predictable service continuity, simplified asset management, and enhanced protection for both electronic and physical components, ResponsePLUS is built to add tangible value while reducing total cost of ownership.

  • Next Business Day Parts Replacement — When a covered component fails or requires repair, ResponsePLUS prioritizes rapid replacement the next business day, helping minimize downtime and keep operations running smoothly.
  • Extended 1-Year Coverage — A full year of scheduled maintenance, parts availability, and professional assistance aligned with your hardware lifecycle, offering long-term protection and budget predictability.
  • Service Depot Model — A fast, cost-effective support option that leverages depot-based maintenance and parts replacement, reducing on-site disruption and speeding repair execution where suitable.
  • Electronic Service Subtype — An electronic service profile optimized for usability and efficiency, enabling streamlined case management, quicker issue resolution, and better visibility into service progress.
  • Comprehensive Maintenance & Parts — Coverage encompasses maintenance activities and required parts, with both electronic and physical service options to safeguard your technology investments.

Technical Details of ExtremeWorks Managed Services ResponsePLUS

Technical highlights for ExtremeWorks ResponsePLUS Extended Service emphasize rapid response, dependable coverage, and flexible delivery models to suit enterprise environments. This service is designed to supplement your existing Extreme Networks deployments with a structured, service-centric approach that protects hardware investments and optimizes operational efficiency.

  • Service Duration: 1 year of comprehensive coverage from the start date, designed to maximize system reliability and uptime across critical network assets.
  • Response Time: Next Business Day (NBD) parts replacement for eligible components, enabling rapid recovery from hardware faults and minimizing service disruption.
  • Service Model: Service Depot — a fast, dependable, and cost-effective maintenance approach that leverages depot facilities for efficient repair and logistics.
  • Service Subtype: Electronic — optimized for enterprise usability, with streamlined ticket handling, clear escalation paths, and efficient digital workflows.
  • Included Services: Maintenance, required replacement parts, and electronic/physical service to protect assets and extend equipment life.
  • Asset Protection: Focused on safeguarding your investment by delivering reliable response, predictable costs, and increased reliability of network infrastructure.

How to Install ExtremeWorks Managed Services ResponsePLUS

ResponsePLUS is a service plan rather than a traditional software or hardware installation. Activation and ongoing management are performed through Extreme Networks’ service channels, including the customer portal and authorized distributors. Below are general steps to initiate and maintain coverage for your organization:

  • Confirm Eligibility and Purchase — Ensure you have purchased the Extended Service (1 year) for the correct devices, using the appropriate SKU or UPC reference provided by your supplier. Verify that the devices are compatible with ResponsePLUS and that your account is prepared for activation.
  • Activate the Service — Access the Extreme Networks customer portal or contact your account administrator to activate ResponsePLUS for the designated devices. Activation binds the coverage to your asset list and sets the service windows in motion.
  • Register Assets — Enter the device serial numbers, SKUs, or UPCs into your service profile so that all covered equipment is clearly associated with the 1-year plan and the Next Business Day response commitment.
  • Define Service Preferences — Specify depot versus on-site preferences, preferred contact points, escalation paths, and any special maintenance windows to align service delivery with operational needs.
  • Monitor and Manage — Use the customer portal to open service requests, track progress, view response times, and receive status updates. Establish alert rules to ensure timely notifications for part replacements and maintenance events.

Frequently Asked Questions

  • Q: What exactly is included in the ExtremeWorks ResponsePLUS Extended Service?

    A: The plan provides a 1-year coverage period with Next Business Day parts replacement, a service depot option for fast repairs, electronic service for streamlined management, and comprehensive maintenance and parts support to protect your network investment.

  • Q: What does Next Business Day (NBD) parts replacement mean?

    A: NBD parts replacement guarantees that eligible failed components will be replaced by the next business day after the service request is logged, minimizing downtime and speeding restoration of normal operations.

  • Q: Do I need to install anything to use this service?

    A: No hardware installation is required for the service itself. Activation is performed through the Extreme Networks service portal or via your distributor. Once activated, you’ll gain access to a predictable maintenance and support program.

  • Q: How do I activate and manage the service?

    A: Activation is completed in the Extreme Networks customer portal or through your designated account manager. You’ll register assets with their SKUs/UPCs and set service preferences. Ongoing management is performed through the portal with real-time status updates and ticket tracking.

  • Q: Is the service depot option mandatory?

    A: The depot option provides a fast and cost-efficient path for repairs, but the exact delivery model (depot vs. on-site) can be configured to fit your operational needs during activation. Both approaches are designed to minimize downtime and optimize repair timelines.

  • Q: What assets are covered?

    A: Coverage extends to the assets specified in your service profile, including electronic and physical components associated with the covered Extreme Networks deployments. The precise list is defined at activation and can be adjusted within the 1-year term as needed.

Shipping Notes
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Exchange/Return Notes
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  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 75765026592

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4.7 ★★★★★
Based on 13 reviews
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Verified Purchase
Jessika
Louisville, US
★★★★★ 4
Definitely worth the read!
Format: Kindle
After taking a deep breath and taking in that wicked twist of an ending, I have finally composed myself. My first thought when I started this book was that I love Reyna's character. I was intrigued by her connection with her familiar and the Ruin that is plaguing her land. It came as no surprise that she took her sister's place in an attempt to protect her. When they reach the Air Court everything slows down. This is where it was iffy for me. First of all, I like multiple POV's in books however 7 is a bit much. It starts to interrupt the story line. I felt like I was finally making progress connecting with one character, then it was switched to another person. I felt they all had necessary or pertinent information but not necessarily were they all POV worthy. The only other thing that annoyed me was that Reyna constantly was " trapped." She would rush off without thinking, only to need rescuing. She is brilliant in a fight, but she really doesn't think through anything. Lorcan is amazing. I know he might be on the "bad" list, but his background is so interesting. Eislyn(Reyna's sister) is really so sweet, but calculating. I enjoyed her and Thane's dialogue. The author did an amazing job with the imagery in this book. Everything was so detailed it was easy to fall into the scene. I love unexpected twists and while part of the ending I expected, I wasn't expecting how it took place. All in all, I found it very entertaining and I am very invested in continuing this series. Favorite quotes: "The truth may be twisted but never false." "Who was she if she was not the enemy of the Air Court? What was her purpose of she no longer has that?" "In a war-torn land, love was always a lie."
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 4, 2020
K
Verified Purchase
KAB
Omaha, US
★★★★★ 5
Great Read!!! Great story!!!
Format: Kindle
The series is long, but Ms. Wolfhart does a fantastic job of weaving this tale while bringing so much to the characters. Surprises and plot twists along the way to keep you intrigued. There is some graphic sex, but is no way the focal point. Grammar was excellent (a rare find with a lot of self publishers) with only a few noted errors. I rarely give 4 stars, let alone 5.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 30, 2021
E
Verified Purchase
Elisa
Carnegie, US
★★★★★ 3
Sadly, DNF
Format: Kindle
I read this thru KU. I LOVED the synopsis. And then I began reading... and it was a DNF at 68% after picking it up and putting it down several times because I really loved the main female character. *****SPOILERS***** Pros: The world is unique, intriguing and fun. The primary female character is bad-a** but not a b*tech or a mary sue. The primary female has depth. I really want to know what happens to her even tho it's been weeks and I don't remember her name. The villains to the point I read are pretty good -- an ever present threat of mysterious and possibly many culprits. Cons: Way, way too many points of view. I stopped counting at 7. It's the prime reason why I don't care about most of the characters or remember their names even when I like them. There's just too many points of view so almost none of the characters have enough book space for the author to properly develop them. This literally killed the book for me. Actually it killed my desire to read. For weeks. The main male is more villain than hero. He agreed to marry the main female then locks her up & eschews her for her sister, all while bad mouthing her as unfit to rule when he never spent any time with her getting to know her. He is actually unfit to rule as he is blind to the woes of his own kingdom and starts off a peace mission to secure a ceasefire through marriage by murdering an inn full of people in her country for no real reason. Plus, he constantly makes promises he does not keep. And it's gross of him to pine for the sister behind the main female's back. ***** As much as I really wanted to see what happened to the main female character, it wasn't enough for me to keep trying to slog thru this book. There was a lot of potential here that just fell short. Hence, 3 stars.
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Reviewed in the United States on June 19, 2021
M
Verified Purchase
MaryBeth K
Pawtucket, US
★★★★★ 5
Fae Courts with High Intrigue
Format: Kindle
This book is one that just builds and builds and then surprises you to no end. You may think you know the villains and then you are jolted in another direction. Princess Reyna is a real gem, strong of character, a fierce fighter, and loyal to her family and kingdom. Just when you think she and Lorcan, well you know, the plot is flipped. Can't wait to see where this goes in book two.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 7, 2023
K
Verified Purchase
Kindle Customer Maureen
Lexington, US
★★★★★ 4
Slow, sorry but good
Format: Kindle
This was a slow moving book. Lots of character pov chapters, lots of superfluous descriptions and endless courtly appearances stalled this book to start. Once you get into the heart of the story, it takes off. Before you know it the book is done. My favorite character is Reyna. She is so strong. She is true to herself. She gets into a lot of trouble with her headstrong ways but it's entertaining. I have high hopes for Lorcan. He is honorable to a fault. Thane had turned out to be better than I thought but i still don't like him. Eislin is useless. Great plot twists at the end. I'm looking forward too book 2.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 6, 2020

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