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Description
HPE Foundation Care Exchange - 4 Year - Warranty 3810m 48g SvcThe HPE Foundation Care Exchange 4 Year Warranty is your go to solution for ensuring the continuity and reliability of your IT infrastructure. As businesses increasingly rely on technology, having a dependable support system is essential. This service combines remote hardware and software support to keep your systems running smoothly, minimizing downtime and maximizing productivity. Comprehensive Technical Support: HPE Foundation Care Exchange offers
The HPE Foundation Care Exchange - 4 Year - Warranty is your go-to solution for ensuring the continuity and reliability of your IT infrastructure. As businesses increasingly rely on technology, having a dependable support system is essential. This service combines remote hardware and software support to keep your systems running smoothly, minimizing downtime and maximizing productivity.
- Comprehensive Technical Support: HPE Foundation Care Exchange offers access to expert technical resources from Hewlett Packard Enterprise. Your IT team gains valuable assistance in resolving both hardware and software issues, ensuring a faster resolution.
- Efficient Hardware Exchange: Enjoy a reliable and fast parts exchange service tailored for eligible HPE products. The convenient hardware exchange delivers replacement products or parts directly to your location without any freight charges, allowing for seamless restoration of operations.
- Cost-Effective Alternative: With a focus on products that are easily shippable and can be restored from backup files, HPE Foundation Care Exchange is an economical choice compared to traditional onsite support methods.
- Rapid Response Time: Experience a 4-hour replacement service response time. This ensures that your organization can quickly address any issues, leading to minimal disruption and enhanced reliability.
- Extended Service Duration: With a service duration of 4 years, you can ensure ongoing dependability and support for your HPE products, allowing your business to operate confidently over the long term.
Technical Details of Product
- Service Type: Foundation Care Exchange
- Duration: 4 Years
- Response Time: 4 Hour replacement service
- Includes: Remote hardware and software support, access to software updates and patches
- Delivery: Free freight for replacement products or parts
How to Install
Installing your HPE Foundation Care Exchange service is a straightforward process. Follow these steps to get started:
- Contact your HPE representative to discuss your specific needs and confirm your eligibility for the exchange service.
- Once confirmed, you will receive documentation outlining the service agreement and procedures.
- Familiarize your IT staff with the support options available through the HPE Foundation Care Exchange.
- Ensure your team knows how to access software updates, patches, and technical resources as needed.
- In the event of hardware failure, follow the instructions provided by HPE for initiating a parts exchange quickly.
Frequently Asked Questions
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What products are eligible for HPE Foundation Care Exchange?
Eligible products include select Hewlett Packard Enterprise hardware that can be easily shipped and where data can be restored from backup files.
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How quickly can I expect a replacement part?
The HPE Foundation Care Exchange service promises a 4-hour response time for hardware replacements, ensuring minimal downtime.
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Is there a cost for shipping replacement parts?
No, replacement products or parts are delivered to your location free of freight charges.
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Can I access software updates during the warranty period?
Yes, you will have access to software updates and patches for your HPE Networking products as they become available.
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What kind of technical support is included?
The service provides remote technical support and access to valuable resources to help your IT team troubleshoot and resolve issues.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 13 reviews
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Product Reviews
★★★★★ 5
Nice large format printer which is what I needed
Pattern Name: Printer, Style: ET-15000
I make stained glass panels and needed a printer that I could make larger copies with. I also wanted one that I could manipulate my images with. This was my best option and I love the Eco-Tank printers. After reading the reviews I made sure to add a couple years of additional warranty for my peace of mind. Finding 13 x 19 paper that was affordable was a tough challenge. I found a bunch on FB marketplace and bought everything they had to offer.
This printer was very easy to set-up. I just followed the instructions and then followed what was on my computer screen. At first I thought I would have an issue connecting to Wi-Fi but when it failed on the computer, I was able to go to the printer and do it from the control panel - Easy peesey. I have used it several times since filling, charging, and installing and everything works as it should. My husband has an Eco-Tank printer and I've wanted one since he got his. I love that the ink will last a very long time and that it will be cost efficient. I am not overly interested in photo printing so this was the perfect choice for my needs.
The print quality is fairly good when comparing it to my old Canon and e that there are several paper trays and ways to make copies, especially the automatic feed and the larger scanner bed.
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Reviewed in the United States on January 26, 2026
★★★★★ 1
document feeder not working on first real use.
Pattern Name: Printer, Style: ET-15000
Serious reliability issues and concerns. We have owned the printer for about 1 month and printed a limited amount. For the first time today I tried scanning with the document feeder. I was scanning about 12 pages that should of been 1 document. The first page scanned and then stopped. I started the scanner again and it scanned about 5 pages and then jammed. The rest of the pages were a constant jamming/not feeding fiasco. I would run to the computer and hit scan, then run to the printer and manually push on the paper as hard as i could without the paper bending. if I pushed just right i could get a few pages through without jamming. I ended up with about 6 pdf's instead of one document and constant jamming in the paper feeder. Frustrating from a brand new printer and the first time using the paper scanner. There is a clicking noise when it scans. a few of the pages fed properly but the rest had to be forced. No obvious obstructions or other issues. I tried cleaning the rollers with no success. Then attempted to reach out to Epson support. The only support option I could find was an email form that put me in a captia loop after entering all the information so I had to start over on the ticket submission.
No chat support, no phone number, brand new higher priced printer with serious build/reliability issues. Frustrating.
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Reviewed in the United States on April 14, 2026
★★★★★ 5
This is a great printer. I love it.
Pattern Name: Printer, Style: ET-15000
I’ve been using the Epson ET‑15000 for custom chip bags and ran into a huge issue with my original paper choice. The printer itself is great, but the Koala 30 lb glossy paper did not play well with the black ink at all. Even after letting my prints sit for a full two days, the black areas would still smear and come off on my fingers as soon as I started folding and assembling the bags. It was super frustrating and made it hard to trust my prints for orders.
I decided to try Eshang high gloss paper instead, and the difference has been night and day. With the same Epson ET‑15000 and the same designs, the Eshang paper works like a charm. The black ink dries quickly, doesn’t rub off when handled, and holds up beautifully while I’m folding and sealing my chip bags. Colors look vibrant, the finish is nice and glossy, and I don’t have to worry about smudging anymore.
If you’re using an Epson EcoTank like the ET‑15000 and struggling with black ink smearing on Koala glossy, I highly recommend switching to Eshang high gloss. It completely solved the problem for me and made my chip bag printing so much easier and more professional.
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Reviewed in the United States on March 13, 2026
★★★★★ 5
Another great Epson product
Pattern Name: Printer, Style: ET-15000 (Renewed)
Terrific large format printer and doesnt break the bank
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Reviewed in the United States on June 9, 2026
★★★★★ 4
Need scan button to work!
Pattern Name: Printer, Style: ET-15000
Love (almost) everything about this except the scan button. The scan button on the Epson screen does not work. I called Microsoft who tried to fix it through the connection but still didn't work. Sent an e-mail to Epson and no response. Really need this scan button to work so that I can scan to desktop.
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Reviewed in the United States on May 5, 2026