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Description
Progress MOVEit Support - Extended Service - 1 Year - Service Pgp U/l ReinsThe Progress MOVEit Support Extended Service 1 Year Service is designed to provide customers with unparalleled assistance and reliability when it comes to their MOVEit solution. This service offers round the clock support to ensure that all technical issues are resolved swiftly and effectively, keeping your business operations running smoothly. With a focus on dependability and efficiency, this extended service is the perfect choice for organizations
The Progress MOVEit Support - Extended Service - 1 Year - Service is designed to provide customers with unparalleled assistance and reliability when it comes to their MOVEit solution. This service offers round-the-clock support to ensure that all technical issues are resolved swiftly and effectively, keeping your business operations running smoothly. With a focus on dependability and efficiency, this extended service is the perfect choice for organizations that require ongoing support for their MOVEit software.
- 24/7 Availability: Enjoy peace of mind with 24 x 7 x 2 Business Hour technical support, ensuring that experts are available whenever you need assistance.
- Rapid Response Times: Benefit from a guaranteed 2 Business Hour phone support response time, minimizing downtime and helping your team get back to work quickly.
- Comprehensive Service: This extended service supports a wide range of technical issues, offering solutions for all challenges you may encounter with MOVEit.
- One-Year Duration: With a one-year service plan, you can ensure maximum efficiency and precise results for an entire year without the worry of service interruptions.
- Dependable Technical Support: Rely on experienced professionals who understand the intricacies of MOVEit, providing knowledgeable solutions tailored to your needs.
Technical Details of Product
- Service Type: Extended Support Service
- Duration: 1 Year
- Support Hours: 24 x 7 x 2 Business Hour
- Response Time: 2 Business Hours for phone support
- Support Method: Phone support and remote assistance
How to Install
To get started with Progress MOVEit Support - Extended Service, simply follow these steps:
- Contact your Progress representative to purchase the extended service.
- Once purchased, you will receive a confirmation email with your service details.
- Set up your MOVEit environment according to the installation guidelines provided in the documentation.
- Reach out to the technical support team via phone or email for any assistance during installation.
- Utilize the 24/7 support for ongoing questions or issues throughout the year.
Frequently Asked Questions
1. What does the Progress MOVEit Support - Extended Service cover?
This service covers a variety of technical issues related to your MOVEit software, providing reliable solutions and support from experienced professionals.
2. How quickly can I expect a response when I contact support?
You can expect a response within 2 Business Hours for phone support, ensuring that your issues are addressed promptly.
3. Is the support available on weekends and holidays?
Yes, the support is available 24/7, including weekends and holidays, allowing for uninterrupted assistance whenever it is needed.
4. Can I renew my service after one year?
Yes, you have the option to renew your extended service after the initial one-year period has concluded.
5. How do I contact technical support?
You can contact technical support via phone or email, as specified in your confirmation email upon purchasing the service.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 16 reviews
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Product Reviews
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
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Reviewed in the United States on May 13, 2026
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number.
Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again.
Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned.
It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact.
At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
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Reviewed in the United States on February 2, 2025
★★★★★ 5
Asurion is AWESOME!
Ok, so let me start with the fact that you should NOT waste your time calling Amazon's customer service if you think you have a claim under Asurion's monthly protection plan. CALL ASURION!
I wasted almost an hour with Amazon representatives that have absolutely no training in how the Asurion plan works, or even any idea if my item was covered. In fact, they told me the mechanized chair I purchased under the plan wasn't covered!
Finally, my call got escalated to a manager who was just as clueless about my coverage, but had the best idea ever... call Asurion!
The smartest thing I did that morning was hang up with Amazon, and reach out to Asurion as I should have done in the first place.
Dealing with Asurion's customer service, after my Amazon call, was like being elevated to VIP status! 😄
Asurion's rep nicely took all my info, including the chair's purchase date and order number. Then they asked that I upload a couple of pictures of the product, along with a written description of the malfunction I had mentioned over the phone.
This is where it gets really good. They told me they'd review the claim to determine if they'd send a repair
specialist or reimburse me the cost of the item. In less than 48 hours, they determined that a payout was in order, and sent me an email that included an Amazon gift card for the total cost of the item minus the taxes I had paid, which I loaded directly into my Amazon wallet. Apparently, Asurion does not include the purchase taxes in their coverage.
But, I can live with that.
All in all, Asurion's claims division get a double thumbs up 👍🏽👍🏽, and the company gets big ups from me for not only standing behind their protection plan, but doing so expeditiously!
Special note: If you buy a lot of stuff from Amazon, and have Asurion's monthly protection plan, scroll the item listing before pulling the trigger on your purchase... you need to see the green streamer that indicates your product is protected by the plan. If you don't see that, check to see if there are alternative products that might be covered. There are very few electronic or high ticket items that aren't covered, but looking for that green banner in the item description that says it's covered is key to foregoing any future headaches.
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Reviewed in the United States on April 26, 2026
★★★★★ 5
If they can't fix it they will replace it.
This protection plan that i pay monthly for paid for itself ten fold. My 3D printer just quit working and after the manufacturer warrenty had ran out at that. I submitted my claim they emailed me a shipping label in which I shipped out my printer that same day. Two days later they received my printer determined it couldc not be fixed and sent me a Amazon gift card for the full price of my printer. Today I will be receiving my new 3d printer thanks to Complete Protect. I highly recommend anyone and everyone to purchase this policy. This warrenty is like having a home warrenty like Homeshield but for your electronics and probably other stuff that i just have not read to see what else. This insurance will save me so much money over the corse of this year and every year after that. Thank you Complete Protect.
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Reviewed in the United States on May 22, 2026
★★★★★ 5
Chromebook coverage.
EXCELLENT COVERAGE, hassle free, just had to return product for evaluation & decision.
The only complaint I have is there was NO communication on the status of my returning the Chromebook for repair or replacement. I had to keep calling. I did get the full value of purchase on an Amazon gift card so I could buy another one for grandson’s school.
Thank You SOOO MUCH ASURION, eternally grateful for your assistance!
Will always purchase your coverage.
MiMi
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Reviewed in the United States on June 5, 2026