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Description
HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service Msa 1050 Storage SvcHPE Pointnext Tech Care Basic Extended Service is designed to keep your systems running smoothly for an extended period of time. With this service, you can ensure maximum reliability, minimal downtime, and predictable maintenance costs, all while receiving high quality support from HPE. Comprehensive Coverage: Enjoy a full 4 year service duration that covers parts and labor, ensuring that your HPE systems remain operational and productive. Next
HPE Pointnext Tech Care Basic - Extended Service is designed to keep your systems running smoothly for an extended period of time. With this service, you can ensure maximum reliability, minimal downtime, and predictable maintenance costs, all while receiving high-quality support from HPE.
- Comprehensive Coverage: Enjoy a full 4-year service duration that covers parts and labor, ensuring that your HPE systems remain operational and productive.
- Next Business Day Support: Benefit from a rapid response time with next business day service for parts and labor within a 100-mile radius, reducing downtime and enhancing productivity.
- On-Site Maintenance: With on-site support, our technicians are ready to assist you directly at your location, limiting any potential disruptions to your business operations.
- Predictable Total Cost of Ownership: The service offers a predictable total cost of ownership, allowing you to budget effectively while keeping your systems well-maintained.
- Expert Parts Replacement: Our parts replacement service is included, ensuring that any issues are resolved quickly and efficiently, keeping your systems in optimal condition.
Technical Details of the Product
- Service Type: Extended Service
- Duration: 4 Years
- Support Hours: 9 x 5
- Service Response Time: Next Business Day
- Service Coverage Area: 100 miles from customer site
- Service Components: On-site support, Parts & Labor
How to Install
To take advantage of the HPE Pointnext Tech Care Basic - Extended Service, simply follow these steps:
- Purchase the service through an authorized HPE distributor or partner.
- Once purchased, you will receive a confirmation and details regarding your service coverage.
- For any issues or maintenance needs, contact HPE support using the information provided in your service confirmation.
- A technician will be dispatched to your site as needed, based on the service agreement.
Frequently Asked Questions
-
What is covered under the HPE Pointnext Tech Care Basic service?
The service covers parts and labor for repairs, on-site maintenance, and next business day support to minimize downtime. -
How do I request service?
Service can be requested by contacting HPE support through the contact information provided in your service confirmation. -
Is there a limit to the number of service calls I can request?
There are no limits on service calls, but all requests must be related to the covered systems and within the service agreement. -
What happens after the 4-year service period ends?
After the 4-year period, you have the option to renew your service plan to continue receiving support and maintenance. -
Can I upgrade my service plan?
Yes, you can inquire about upgrading your service plan for enhanced support options through your HPE representative.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 21 reviews
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Product Reviews
★★★★★ 3
They worked for replacing shelves but I wouldn’t mount them on my wall
Size: 24inch, Color: Walnut
I specifically bought these shelves because of their dimensions. I have a built-in cabinet and when we moved in 6 or so years ago, the previous owners must have taken them with them when they moved. It’s been bothering me the whole time I’ve lived here and wanted to make some but just never found the time to get around to it. I measured them out and these floating shelves were perfect for the dimensions I needed to replace the missing shelves. Would I put these on my wall(s)? Absolutely not unless I corrected the mounting issues. One thing that really stuck out to me was how bad the design was for mounting these shelves. When I took them out of the packaging, the brackets were falling out of the back everywhere. This did not inspire too much confidence that if I hung them up, they would be stable. I’ve had a ton of floating shelves similar to this mounting design, but the arms that the boards slide into on the wall for this particular shelving are thin and flat (while being easily mailable with your hand alone) in comparison to every other one I’ve had being round, or at least decently thick, sometimes with additional screws that you can insert under the board and into the mounting arms for extra stability. Also, any time I’ve ever had to mount a similar floating shelf, it took some finesse and strength to release the mounting arms from the back of the shelf because they fit very snugly. The fact that the mounting brackets were falling out of the back means that they are not snug and prone to be very loose. Another thing that stuck out to me is that the shelves are hollow. Now, for my purposes, this is fine, but again, detracts significantly from the confidence that these would be stable if mounted on the wall and would most likely droop when weight was applied. I also took issue with the fact the boards had no protective covering and were jammed into a box, with the hardware pressing against one of the boards tightly. I just flipped the shelf over to mask the defect from packaging but the side I wanted to use because it had better coloring was the damaged side. Mine did not come with any mounting directions but some common sense would be all you needed to put up something so simple. However, it did not come with a template to mark the wall for spacing, which adds to the difficulty because you have to have precise DIY measurements to slide the boards onto the mounting arms correctly. To be honest, if I were to mount these, I would bypass the shoddy mounting provided and go with some heavy, durable brackets underneath. Overall, these shelves worked for my purposes but I can see how the reviews would be very mixed in terms of mounting and quality. I did get these on a limited time deal and they were priced at approximately $8 per shelf, which was a really good deal to get 4 shelves for that price in comparison to the “normal” price resulting in approximately $11/shelf. I wouldn’t have paid full price for these and would have been highly disappointed had I with the intention to mount them, especially since I would have needed to provide better and more stable mounting hardware. They are lesser quality than others within the same price range and I think you could do much better if your intention is to mount them.
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Reviewed in the United States on January 11, 2025
★★★★★ 5
Would purchase again
Size: 48inch, Color: Light Walnut
I was not sure what to expect when I purchased these. I thought maybe they were going to be a fake particle board. But this was a solid wood. Easy to install, no directions were in the box. There was a few chips in the corner of the wood but overall I would purchase again.
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Reviewed in the United States on January 20, 2026
★★★★★ 5
Love these and will be getting more. Very pretty.
Color: Oak, Size: 39.4"L x 8"D, Set of 2, Color: Oak, Size: 39.4"L x 8"D, Set of 2
Very nice shelves they look great up and were easy to install. Same color shown in picture. They seem very sturdy on the wall and I love the look of them. They are light weight and a good size just a little plunder 40 inches. Good quality for the price. I'll be buying again.
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Reviewed in the United States on March 25, 2026
★★★★★ 5
PERFECT!
Color: Walnut, Size: 23.6"L x 8"D, Set of 2, Color: Walnut, Size: 23.6"L x 8"D, Set of 2
Just as good as expected! Great quality, no issues. Easy to construct and look amazing!
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Reviewed in the United States on May 15, 2026
★★★★★ 5
Great looking shelves
Color: Walnut, Size: 47.2"L x 8"D, Set of 2, Color: Walnut, Size: 47.2"L x 8"D, Set of 2
Easy to install because of the included instructions. They look great. They’re stable and they included all of the hardware that you will need for installation. I use them for my plants.
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Reviewed in the United States on May 18, 2026