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Description
Hpe Foundation Care Extended Service 4 Year F 48G Sfp SvcHPE Foundation Care Extended Service 4 Years for 48G SFP+ Svc delivers enterprise grade support designed to keep your IT infrastructure highly available and productive. This four year service provides a structured blend of remote diagnostics, rapid on site hardware repair when needed, and strategic software assistance to protect your investment and accelerate problem resolution. Built for Hewlett Packard Enterprise hardware and compatible software
HPE Foundation Care Extended Service — 4 Years for 48G SFP+ Svc delivers enterprise-grade support designed to keep your IT infrastructure highly available and productive. This four-year service provides a structured blend of remote diagnostics, rapid on-site hardware repair when needed, and strategic software assistance to protect your investment and accelerate problem resolution. Built for Hewlett Packard Enterprise hardware and compatible software ecosystems, Foundation Care Extended Service ensures that critical equipment—from servers and storage to networking gear with 48G SFP+ interfaces—receives timely assistance, proactive updates, and expert guidance when it matters most. With Foundation Care, you gain access to HPE’s seasoned technical resources who work alongside your IT team to diagnose, triage, and solve hardware and software issues, helping you minimize downtime and maximize productivity. Remote diagnosis and proactive monitoring are paired with on-site hardware repair when necessary to restore operations quickly and efficiently. Basic software support and Collaborative Call Management for selected non-HPE software ensures coordinated problem resolution across hardware and software environments. Software updates and patches for supported HPE software, plus updates for selected third-party software as provided by the original software manufacturer, further strengthen your security posture and system stability. Four-hour parts and labor service response time is designed to minimize downtime in mission-critical environments. Four years of coverage delivers long-term reliability, predictable budgeting, and ongoing access to HPE technical resources throughout the product lifecycle. This service is an excellent choice for organizations seeking to reduce time-to-resolution, simplify vendor management, and maintain peak performance across a mixed rack of servers, storage, and 48G SFP+ networking gear.
- Comprehensive multi-year coverage: Four years of enterprise-grade support for your HPE hardware and eligible software, focused on uptime, stability, and predictable budgeting.
- Remote diagnostics with on-site escalation: Proactive remote health monitoring and diagnostics, with rapid on-site hardware repair when remote resolution cannot restore operations.
- Software lifecycle assistance: Updates, patches, and basic support for supported HPE software, plus Collaborative Call Management for selected non-HPE software to coordinate cross-domain problem resolution.
- 48G SFP+ networking support: Expertise and optimized service coverage for networking gear that includes 48G SFP+ interfaces, ensuring performance and reliability at high data rates.
- 4-hour response time: Fast, defined response times for parts and labor to minimize downtime in mission-critical environments and keep workloads moving.
Technical Details of HPE Foundation Care Extended Service
- Service type: Extended Service within the HPE Foundation Care portfolio.
- Coverage duration: 4 years from the start of service.
- Response time: 4 hours for parts and labor under standard coverage terms.
- Support scope: Remote diagnosis and support, on-site hardware repair, and basic software support for eligible software.
- Software ecosystem coverage: Updates and patches for supported HPE software; Collaborative Call Management for selected non-HPE software.
- Hardware compatibility: Applicable to eligible HPE hardware products, with service eligibility determined by product line and regional terms.
- On-site service: Included where remote resolution is insufficient, ensuring hands-on expertise at your location.
- Maintenance and updates: Regular access to software updates, patches, and security advisories as released by HPE and selected third-party software manufacturers.
- Availability windows: Service availability aligned with regional service terms and customer contact information on file.
- Activation prerequisites: Requires proper service order, valid asset information, and confirmation of eligible hardware and software components.
How to install HPE Foundation Care Extended Service
Activating HPE Foundation Care Extended Service is straightforward and designed to integrate with your procurement and asset-management workflow. Follow these steps to ensure a smooth activation and ongoing service delivery:
- Step 1: Verify eligibility and place the service order through your HPE channel partner, reseller, or the HPE Customer Portal.
- Step 2: Provide asset details including model, serial numbers, location, and primary points of contact for both technical and business inquiries.
- Step 3: Confirm supported hardware and software components that will be covered under the service and ensure proper warranty alignment.
- Step 4: Activate the service in the HPE Customer Portal, or coordinate activation with your HPE representative or channel partner; ensure regional terms and contact information are up to date.
- Step 5: Establish monitoring and reporting processes; align service with your change management and incident-response workflows, and schedule a kickoff with HPE if required.
Frequently asked questions
- What is HPE Foundation Care Extended Service? It is an extended service offering within the HPE Foundation Care portfolio that provides multi-year hardware support, remote diagnostics, on-site repair, and software updates for eligible HPE hardware and selected third-party software.
- What does the 4-hour parts and labor response time mean? In standard coverage terms, HPE aims to respond within four hours of a service request, with parts and labor dispatched as needed to restore operations.
- Does it cover non-HPE software? Yes, it includes basic software support and Collaborative Call Management for selected non-HPE software to help coordinate issue resolution across hardware and software environments.
- Does the service include on-site visits? Yes, on-site hardware repair is provided when remote resolution cannot restore service, ensuring hands-on support at your location.
- How long does activation take? Activation is typically completed quickly after service order and asset details are submitted, though exact timing depends on regional terms and channel partner processes.
- Is software updated automatically? HPE provides updates and patches for supported software; third-party updates are provided as released by the original software manufacturers and within the scope of the service.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 5 reviews
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Product Reviews
★★★★★ 4
Reasonably adequate room divider
Size: 4 Panel-88'', Color: Beige
I'm reviewing this as I assemble it.
Couple things:
1. I didn't expect as much assembly. I've ordered dividers before and they more-or-less came as one unit. Sometimes the panels needed screwing together. These require complete assembly and come largely as three rods: two make up vertical columns and snap together. Another one (called part "C") makes the horizontal columns and you have two of these per panel (one attaches to part "A" and the other part "B"). These parts are metal with a plastic shim. Using the wood screws to attach to part "C" is a real pain in the neck. There's not much holding the panel in place so it's a little tricky.
One tactic I've found while I'm assembling that works for the initial connections from parts A and B to their respective "C" rods is to hold the screw in place with a screw driver and then rotating the rod around the screw. This will do a number on your hands if you aren't wearing gloves. This obviously doesn't work when completing the connection.
Using a driller driver on this is really near impossible because there isn't anything you can use to secure it in place. You can use it on the first panel, but as it gets longer, it becomes increasingly difficult and because it isn't wood, it's really tight. I considered drilling larger pilot holes but since there are only 4x4=16 screws I need to screw in, I just decided to use my screw driver to complete it.
2. Also related to assembly. When completing the panels (attaching parts "A" and "B" to parts "C" that have the cloth cover on it), you have to be careful that when you tighten that side that it isn't loosening the other side. Because the pilot holes are so tight, you can end up rotating the rod, which rotates it in the same direction as looser on the original side. Having someone hold the "C" rod in place while you screw it in is probably the easiest approach. I didn't have a 2nd person, so I just had to keep flipping back and forth and tightening both sides as I screwed it in. Not the worlds biggest deal, but annoying nonetheless.
3. The way the instructions are written, they seem to suggest building this thing progressively; that is, you do panel 1, then 2, connect them together, then do 3 and connect it, etc. I took a different route that I suspect saved me quite a bit of trouble, and I assembled all four panels first and THEN connected everything together.
4. For the love of God make sure you check that the plastic tip is on the same side for every panel. Otherwise, you have to take one side apart again and reverse it. On the bright side, if this happens, you've essentially bored out the pilot holes to be the correct size... which is having me question if I shouldn't have just bored them out to the appropriate width in the first place.
5. Attaching all of the panels together is also an enormous pain in the ass unless you happen to have an 88" long elevated surface. Attaching the legs either requires you to elevate one side, which will invariably twist the inexplicably cheap material in the bottom connectors... or you can attach them sideways... or you can put this thing upright, having two people hold the panels in place while you use the allen wrench to tighten the bolts on the underside. None of those are particularly great options.
NOW on to the utility itself.
1. The panels do let some light through (I didn't believe their advertising, and that was one of the reasons that I bought beige, is that I wanted it to not be too dark). They aren't transparent though, so it isn't that far off from their description. They functionally work great, and keep the mess of wires hidden and when I'm sitting at my desk, actually reflect quite a bit of light into my office. Great!
2. My wife has described these as "the most hideous piece of furniture ever conceived of by man." So it does not have spouse approval factor. Granted, she will seldom be in my office area, so that isn't the end of the world.
3. These are really hard to align in a way that doesn't look a little tacky. There are some plastic connectors but they don't do a bang up job of keeping these in place. Each panel is slightly tilted and it's... quite obvious. I may at some point make my own improvements to these to help make them more level. It's not a particularly expensive product so I wasn't expecting much so it's fine and I'm not going to ding them on the rating because of it.
All said, would I buy this product again? Probably not. It's assembly was ~90 minutes which is about 75 minutes longer than I was anticipating spending on this (not including the 5 minute writeup that I'm doing here). But am I going to return it? Also no, if for no other reason I'd be just as annoyed taking it apart and putting it in the original box to return it.
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Reviewed in the United States on October 31, 2023
★★★★★ 5
Love it it was perfect for what I needed it for. Good quality!
Size: 4 Panel, Color: Black
It like a very dark chocolate brown/black. What I liked most about it is that you just pull it out of the box take the long plastic film off of it and it's ready to go. It has protective feet on the bottom. It's very attractive and it was so easy. It's so nice when you have a product you don't have to assemble.
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Reviewed in the United States on May 13, 2026
★★★★★ 5
Good quality. Nice design
Size: 4 Panel, Color: Chocolate Brown
Love it. Beautiful and good material. Just a little bit too high for my room.
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Reviewed in the United States on May 7, 2026
★★★★★ 4
Shipped quickly and as described
It was what I expected as functionality, lightweight and easy to move about. I plan to use it in my enclosed patio to obscure weight bench and wts. My only complaint is that the bamboo cover on one edge is not secure. But I will probably use a magic marker to cover the natural back that is showing. I don’t have time to return it as my event is coming soon.
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Reviewed in the United States on July 3, 2025
★★★★★ 5
Good product, needs double hinges for versatility.
Size: 6 Panel, Color: Brown
Blocks out all the light, looks good, good color. Only con is that it is not double hinged so it is hard to position the extra panels because I bout 6 panels instead of the 4 I usually get. Good deal, very decent price with the free delivery. Very clean packaging, came in great shape, no smell or odor from the factory.
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Reviewed in the United States on September 9, 2025