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Description
Lenovo Essential + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty 24x7x4+ydyd Sr655 V3The Lenovo Essential + YourDrive YourData + Premier Support Post Warranty 1 Year Warranty is designed to provide you with peace of mind and ensure the longevity of your Lenovo products. This comprehensive warranty package includes essential support services that cater to both your personal and business needs, making it a smart investment for any Lenovo user. 24 7 Expert Assistance: Enjoy around the clock support with our dedicated team available 24 x
The Lenovo Essential + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty is designed to provide you with peace of mind and ensure the longevity of your Lenovo products. This comprehensive warranty package includes essential support services that cater to both your personal and business needs, making it a smart investment for any Lenovo user.
- 24/7 Expert Assistance: Enjoy around-the-clock support with our dedicated team available 24 x 7 to address any of your concerns and provide expert solutions.
- On-Site Maintenance: Benefit from our on-site support services that guarantee quick solutions delivered right at your location, reducing downtime and ensuring your operations run smoothly.
- Defective Media Retention: Our warranty includes a defective media retention service, allowing you to handle any mishaps safely and securely without losing valuable data.
- Rapid Response Time: With a 4-hour parts and labor service response time, you can count on timely completion of repairs, increasing your system's dependability and reducing the impact on your productivity.
- One Year of Comprehensive Service: The warranty covers an entire year, providing maximum efficiency and precise results for your Lenovo equipment, ensuring that it remains in optimal condition.
Technical Details of Product
- Service Type: Premier Support - Post Warranty
- Duration: 1 Year
- Response Time: 4 Hours (Parts and Labor)
- Support Availability: 24 x 7 (On-site)
- Included Services: On-site maintenance, defective media retention, parts and labor service
How to Install
To activate your Lenovo Essential + YourDrive YourData + Premier Support warranty, simply follow these steps:
- Purchase the warranty package through an authorized Lenovo dealer or directly from the Lenovo website.
- Register your warranty online by providing your device’s serial number and proof of purchase.
- Receive confirmation via email, detailing your warranty coverage and support options.
- Keep the confirmation email handy for your records and future reference.
Frequently Asked Questions
- Q: What is included in the Lenovo Essential + YourDrive YourData + Premier Support warranty?
- A: This warranty includes 24/7 on-site support, defective media retention, parts and labor service, and a 4-hour response time for repairs.
- Q: How do I contact support if I need assistance?
- A: You can contact our support team via phone or online chat, both available 24/7 for your convenience.
- Q: Can I transfer my warranty to another user?
- A: Yes, the warranty is transferable; however, you must notify Lenovo of the transfer to ensure continued service coverage.
- Q: What should I do if my device experiences a hardware failure?
- A: Contact our support team immediately to arrange for on-site service and diagnosis of the hardware issue.
- Q: Is defective media retention available for all Lenovo devices?
- A: Yes, the defective media retention service is included in this warranty for all eligible Lenovo devices.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 4
Received a refund
I purchased the 4-year protection plan offered at the time I purchased a refurbished printer. Seven months later the printer failed, so I went searching through my Amazon orders for my protection plan and located it. Once I created an account on Asurion's website it showed the the plan but it was not attached to a specific purchase, so I had to locate and upload the invoice for my printer. Once that was done, the policy still wasn't linked for some unknown reason. I proceeded to start the claim anyway stating that my printer had failed and I received an immediate reply stating that a box would be shipped to me for me to return the printer for inspection/repair. After a week I hadn't seen any additional info so I called their support phone #. The service was very good and they had to create a new case to replace the one I started online, and they assured me that a shipping box would be sent. About a week later I did receive the box with a prepaid shipping label to return the item by UPS. I packaged the printer up and sent it off. I received updates stating that they received it, were looking at it and attempting repairs. Everything appeared to be going along well, then out of the blue they sent me a notification of a full refund in the form of an Amazon gift card. Overall I'm satisfied and I'm glad I purchased the coverage.
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Reviewed in the United States on October 6, 2022
★★★★★ 5
Get this INSURANCE A MUST!!!
The best company top tier add it to your purchase !!!!
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Reviewed in the United States on July 21, 2025
★★★★★ 1
Worst Experience of my Life
My Epson printer had problems with it's software in early mid April, while trying to resolve the software glitch which I could not, I found that every picture I had scanned for some time had lines running through it and no cleaning process or other process that Epson had would get rid of it, and everything I had scanned for my project, was ruined. I sent the machine to Asurion following their instructions and explaining the issues. They sent it back to me after a month saying they had double checked and fixed everything, I spent some time setting it all back up, only to find that exactly the same two issues were still present and the machine was unusable. I sent in a second request, this time they sent it back to me a month later saying they couldn't find anything wrong with it. Hooked it up again, same problem. I complained numerous times asked for them to warranty the item; they would not unless I sent it back to them and they kept it and then they would give me a credit on my amazon account to buy a new one. I packed it up and drove to UPS a third time and mailed it back to them, after about three weeks they sent me a note that they had it and that they were sending it back to me as they couldn't find anything wrong. Three times I ha filled out their entire sheet with product, date of purchase, problems detailed, receipts, picture of the lines in the photos that it was making over all the scanned photos. Then after two weeks of back and forth they sent me a message telling me they couldn't warranty it until I filled all this information out again on line. Then they told me they couldn't read the tiny print off the receipt printed off the Amazon site, which I cannot change. I then blew up the receipts and circled everything and sent it back to them again...of course they already had now five copies of this same information, they had paid for postage three times to NY and back to fix it and they still aren't able to process a payment to me????? Finally I get a call from a gentleman telling me that I will have a credit to my Amazon Card in 72 hours. Great. Then he calls me back the next day and says the warranty team has decided they would not warranty the item and credit me but they will mail me a check in 7 to 10 days. After over four months of this I received a check...will it bounce? I don't know yet. My project that I was working on was for my mother's Celebration of Life, I could not do what I wanted to do for her, this caused me emotional pain, as well as the obvious frustration of four months of aggravation and complete and total ineptitude on their part.
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Reviewed in the United States on August 10, 2024
★★★★★ 5
Simple and not Drama claim process.
’ve had Asurion coverage for a couple of years and never needed to use it until recently, when my pool salt cell (less than two years old) stopped working. I had purchased it with an Asurion protection plan, so I contacted them to start a claim.
The process was simple and straightforward to follow. In the end, they honored the plan and covered the cost of my salt cell based on the value when I originally bought it. They issued me a gift card that I could use on Amazon for that amount.
While prices have gone up and a new cell now costs about $200 more, it was still definitely worth having the coverage. Overall, I’m satisfied with how the claim was handled.
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Reviewed in the United States on June 8, 2026
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
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Reviewed in the United States on May 13, 2026