SKU: 94007317907

The Gentle Art of Verbal Self Defense at Work

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The Gentle Art of Verbal Self Defense at WorkBy: Suzette Haden Elgin For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abuserscalmly, professionally, and successfullycan be crucial to your on the job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will

By: Suzette Haden Elgin     
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success.
 
Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs.
 
Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image.
 
You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills.

The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.
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SKU: 94007317907

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Kenneth R. Davis
Bozeman, US
★★★★★ 5
Five Stars
Format: Paperback
I have many books by Mr Merwin and I like the Budhist mindset that shines through.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 19, 2016
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Patrick T. Watson
Port Orchard, US
★★★★★ 5
his best work.
Format: Paperback
The books in this compilation are, in my humble opinion, his best work.
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Reviewed in the United States on January 23, 2017
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LFB
Omaha, US
★★★★★ 5
Five Stars
Format: Paperback
An acquired taste, perhaps, but definitely my taste.
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Reviewed in the United States on August 21, 2016
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JustPeachez
Boise, US
★★★★★ 1
Was stream of consciousness...
Format: Paperback
Not what I expected.
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Reviewed in the United States on May 1, 2019
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A
Houston, US
★★★★★ 5
Well done!
Format: Kindle
Young, bloodied, sleep deprived and starving, not to mention being surrounded by an army of hungry sharks! It seems almost unimaginable that a sixteen-year-old could experience such a harrowing ordeal and live to tell about it. The story of young Josh, a baseball loving kid from San Antonio, Texas, who forges his mothers signature in order to join the Navy, takes place in 1945 near the end of WWII aboard the USS Indianapolis. After being struck by a Japanese torpedo, the mighty Naval ship sinks, thrusting the survivors into an unforgiving ocean for five harrowing days. The story is fast-paced with lots of action without being overly graphic and is the perfect for middle-schoolers with a penchant for excitement! There's also a great friendship angle which was really great to see especially since the boy Josh befriends (Lee) is of Japanese decent. At the time Josh bears a lot of resentment towards the Japanese since his father was killed when the Japanese bombed Pear Harbor so I think this offers an excellent 'teaching moment' for kids today. The book is chock-full of numerous interesting facts about the USS Indianapolis which I hadn't known before reading the book. Of note, it states that the sinking of the USS Indianapolis resulted in the largest number of shark attacks on humans in history, which I think is a little known and very interesting fact! Well done!
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Reviewed in the United States on November 19, 2019

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