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Description
HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 1 Year - Service Anw 1y Fcnbdwcdmr836012/16/24pdcnsvcThe HPE Foundation Care Service with Comprehensive Defective Material Retention is an essential solution for organizations seeking to enhance the reliability and availability of their IT infrastructure. This extended service plan, valid for one year, ensures that your hardware and software are supported by expert HPE technical resources. Designed for both HPE and selected third party products, this service minimizes downtime and maximizes
The HPE Foundation Care Service with Comprehensive Defective Material Retention is an essential solution for organizations seeking to enhance the reliability and availability of their IT infrastructure. This extended service plan, valid for one year, ensures that your hardware and software are supported by expert HPE technical resources. Designed for both HPE and selected third-party products, this service minimizes downtime and maximizes productivity, ensuring your systems are always running smoothly.
- Comprehensive Support: HPE Foundation Care combines hardware and software services, providing remote diagnosis and troubleshooting to swiftly resolve any issues that arise.
- On-Site Hardware Repair: If remote support is insufficient, HPE technicians will conduct on-site repairs, ensuring that downtime is minimized and your operations remain uninterrupted.
- Defective Material Retention: This unique feature allows you to retain defective parts for further analysis, enabling better understanding and resolution of recurring issues.
- Next Business Day Service: Enjoy the convenience of having parts and labor on-site as quickly as the next business day, ensuring that your IT systems are restored to functionality without delay.
- Access to Software Updates: Benefit from remote technical support and regular access to software updates and patches for HPE-supported third-party software products, keeping your systems secure and up-to-date.
Technical Details of Product
- Service Duration: 1 Year
- Service Type: Extended Service with Comprehensive Defective Material Retention
- Support Type: Hardware and Software support
- Response Time: Next Business Day for parts and labor
- Technical Resources: HPE technical team for problem resolution
How to Install
To activate your HPE Foundation Care Service, follow these steps:
- Purchase the service plan from an authorized HPE reseller or directly from HPE.
- Upon purchase, you will receive a service agreement outlining the terms and conditions.
- Contact HPE Support to register your hardware and software products under the Foundation Care Service.
- Keep your service agreement handy, as it contains vital information for accessing support.
- In case of any issues, reach out to the HPE support team for immediate assistance.
Frequently Asked Questions
-
What is included in the HPE Foundation Care Service?
The service includes remote diagnosis, on-site hardware repair, access to software updates, and support for HPE and selected third-party products. -
How does the Comprehensive Defective Material Retention work?
This feature allows you to keep defective parts to analyze and understand issues better, which can help prevent future problems. -
What is the response time for service requests?
HPE offers a Next Business Day response time for parts and labor service, ensuring timely support for your IT infrastructure. -
Can I customize my service plan?
Yes, HPE provides options for tailoring your service plan according to your specific hardware and software needs. Contact HPE for details. -
Is there a limit to the number of service calls I can make?
The service plan covers an unlimited number of service calls for issues related to the products included in the plan.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 24 reviews
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Product Reviews
★★★★★ 4
Works well
Color: White&Black
Works well. Charge lasts reasonably long. The button placement could be thought out more. Difficult to pick it up with accidentally hitting button. S&P ends up everywhere.
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Reviewed in the United States on February 23, 2026
★★★★★ 5
You don't think it will change your life, but it will.
Color: Black
Had this grinder set for almost a year now and I, and my girlfriend can easily say we love these things. It genuinely makes cooking so much easier as salt and pepper are core foundations of seasoning. We've used these almost everyday, for all meals 2-3 times day and we have ZERO complaints. We love fresh cracked pepper but hate those small containers that you hand crack with, I'm looking at you McCormick. Need to season some steaks? Use these and in few seconds boom you're done without any straining whatsoever.
The setup is super straightforward and extremely simple. The containers do NOT come pre-filled with either salt nor pepper, however you can pick these up from say walmart for only a buck or two. Once you filled the containers, on the bottom of the grinders, you can easily select the grinding size that you want which is freaking awesome. Again for my steaks I like a bit bigger size of salt / pepper, however if I'm doing say an omelette I want something a bit finer. The charging base is awesome, however I will say these hold a charge for quite a while. We didn't charge these for over a month and they're still working hard. I believe the grind speed is perfect as it's not too slow nor too fast where I have to worry about over-seasoning my food.
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Reviewed in the United States on November 29, 2025
★★★★★ 1
They grind well, but have design flaws
Color: Black, Color: Black
These worked great for a few months, but then minor inconveniences became bigger issues.
While I initially liked these a lot...I would not purchase units with this design again
Pros:
These do grind well and have good adjustments to grind size.
The battery lasts plenty of time for a long cooking session
Flaws:
-because the grind comes out the bottom the base fills up with bits and grinding dust very quickly
-the location of the button inevitably leads you to pushing the button unintentionally when returning to the base
-the charging contacts are very small which means the smallest amount of material in the base makes the grinder sit crooked...and not charge
-in the past few weeks one of the seals on the bottom no longer will sit flush in the unit...which if course makes it sit crooked in the base and you guessed it...it won't charge. It seems to get a little worse as it is used more and I am waiting for it to basically become so bad it won't work at all anymore
The amount of material in the base in the photo is from probably 3-5 days of daily use.
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Reviewed in the United States on March 2, 2026
★★★★★ 5
Super Easy to use!
Color: Green
Love these! Love the color, easy to fill, so easy to use! And the light on the salt grinder is so smart!
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Reviewed in the United States on May 24, 2026
★★★★★ 5
Good quality, easy to use
Color: 2-Speed Rechargeable Set with Base
I absolutely love these grinders. I always thought electric grinders were silly but I’m so glad I bought these. They work great. I like the adjustable grind and the light really helps. They look nice and are well made.
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Reviewed in the United States on January 19, 2026