EPOS IMPACT SC 660

The EPOS IMPACT SC 660 is a premium wired, double-sided headset purpose-built for desk-phone environments where clear communication and reliable performance are non-negotiable. Engineered with an ultra noise-cancelling microphone and EPOS Voice technology, this headset delivers exceptional speech quality while minimizing ambient chatter so you can focus on the conversation in front of you. Designed for endurance, comfort, and ease of use, the SC 660 combines robust construction with a thoughtful ergonomic profile to support long shifts and high-volume call environments. Its Easy Disconnect functionality makes it ideal for fast, seamless handoffs between operators, teams, or departments, helping businesses maintain productivity and consistency across changeovers. Whether you’re handling customer inquiries, coordinating with teammates, or managing urgent calls, the EPOS IMPACT SC 660 helps you communicate with confidence and clarity.

• Crystal-clear audio for every conversation — optimized for desk phones with EPOS Voice technology, the SC 660 delivers natural, intelligible speech with precise voice reproduction, ensuring your words land as intended even in bustling office spaces.
• Ultra noise-cancelling microphone — built to suppress background noise such as chatter, typing, and HVAC sounds, so your voice comes through cleanly and consistently on every call.
• Double-sided comfort and durability — a balanced, ergonomic design with an adjustable headband and soft, durable ear cushions that stay comfortable through long listening sessions while withstanding daily wear and tear.
• Reliable desk-phone optimized design — crafted for professional environments with reinforced cabling and a secure, dependable connection that reduces interruptions during peak call times.
• Easy Disconnect for shift changes — the quick, tool-free disconnect capability allows rapid handoffs between shifts or teams, minimizing downtime and keeping conversations flowing smoothly.

Technical Details of EPOS IMPACT SC 660

• Connection: Wired headset designed for desk phones
• Headset style: Double-sided, over-the-head with dual ear cups for balanced wear
• Microphone: Ultra noise-cancelling microphone for clear, interruption-free speech
• Voice technology: EPOS Voice for enhanced speech intelligibility and natural sound
• Connectivity: Easy Disconnect functionality for quick, hassle-free cable changes
• Durability: Robust construction built to withstand daily professional use
• Comfort: Adjustable headband and soft ear cushions designed for extended wear
• Usage: Optimized specifically for desk-phone communications in busy office environments

how to install EPOS IMPACT SC 660

• Unpack the EPOS IMPACT SC 660 and confirm all components are present and undamaged.
• Connect the headset to your desk phone using the included Quick Disconnect (QD) cable, ensuring a secure attachment at both ends.
• Place the headset on your head and adjust the headband to a comfortable, secure fit; rotate the ear cups to align with your ears for optimal sound isolation.
• Position the microphone boom near your mouth, about 2–3 cm away, and slightly to the side to maximize noise rejection while maintaining clear voice pickup.
• Power on your desk phone and perform a quick test call to verify audio clarity and volume; adjust the headset or desk phone settings as needed.
• When a shift ends or a handoff is required, use the Easy Disconnect feature to detach the cable quickly and reconnect to the next device or operator without fumbling with connectors.

Frequently asked questions

• Q: Is the EPOS IMPACT SC 660 wired? A: Yes, the SC 660 is a premium wired headset designed specifically for desk-phone environments, delivering reliable, high-quality audio without wireless interruptions.
• Q: Is the headset double-sided? A: Yes, it features a double-sided design for balanced weight distribution and comfortable wear over long workdays.
• Q: Does it have an ultra noise-cancelling microphone? A: Yes, the microphone is designed to suppress background noise, ensuring your voice is heard clearly over ambient sounds.
• Q: What devices is it compatible with? A: It is optimized for desk phones; compatibility with other devices depends on your organization’s phone system and cabling. Check with your IT administrator if you plan to use it beyond desk phones.
• Q: What is the Easy Disconnect feature? A: Easy Disconnect allows quick detachment of the headset cable, facilitating fast shift changes or reconfiguration without tool use.