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Description
Extreme Network Inc Ewp Premier 4hr Onsite 5720-24mwIntroducing the Extreme Networks ExtremeWorks Premier Extended Service 1 Year, the essential support package designed to keep your network running smoothly and efficiently. This premium service not only guarantees network performance but also provides you with unparalleled technical support, ensuring that you can focus on what truly matters your business. With a range of unique features tailored to meet the demands of modern day networking, this
Introducing the Extreme Networks ExtremeWorks Premier - Extended Service - 1 Year, the essential support package designed to keep your network running smoothly and efficiently. This premium service not only guarantees network performance but also provides you with unparalleled technical support, ensuring that you can focus on what truly matters – your business. With a range of unique features tailored to meet the demands of modern-day networking, this service is your go-to solution for uninterrupted service and peace of mind.
- 24 x 7 x 4 Hour On-Site Support: Enjoy unmatched reliability with around-the-clock service, ensuring expert help is always available, no matter the hour. Our skilled technicians are committed to providing timely assistance to minimize downtime.
- Comprehensive Parts Replacement: The ExtremeWorks Premier includes essential parts replacement, enabling you to access necessary components swiftly. This mitigates equipment failures, ensuring that your network remains fully operational and up-to-date.
- Expert Technical Assistance: Rest easy knowing that knowledgeable professionals are just a call away. Our dedicated team is equipped to handle a multitude of technical issues, providing expert guidance and support throughout the year.
- Quick Solutions with On-Site Availability: Expect fast and effective solutions tailored to your needs with our on-site support. Our technicians are ready to address any challenge directly at your location, minimizing disruptions to your network.
- Enhanced Business Continuity: Investing in the ExtremeWorks Premier service proactively safeguards your business against potential network failures. This ensures smooth operations, enhancing your overall productivity and performance.
Technical Details of the Product
- Service Type: Extended Service
- Duration: 1 Year
- Support Availability: 24 x 7 x 4 Hour On-Site Maintenance
- Maintenance Inclusions: Parts Replacement, Labor, and Technical Support
How to Install
Installing the Extreme Networks ExtremeWorks Premier service is a straightforward process. Just follow these simple steps to ensure successful activation:
- Purchase the ExtremeWorks Premier service through an authorized reseller or directly from Extreme Networks.
- Receive your service confirmation and activation code via email.
- Contact Extreme Networks customer support to activate your service using the provided code.
- Once activated, you will receive detailed instructions on how to access technical support and request on-site assistance whenever necessary.
Frequently Asked Questions
- What does the ExtremeWorks Premier service include? The ExtremeWorks Premier service includes 24/7 on-site technical support, parts replacement, and expert assistance for all technical issues.
- How quickly can I expect on-site support? Our guaranteed response time is within 4 hours, ensuring that help arrives promptly to minimize any disruptions to your network.
- Is there a limit on the number of service calls I can make? No, there is no limit on service calls. You can reach out for support as often as necessary throughout the year.
- What types of issues can be resolved under this service? The service covers a wide range of technical issues related to Extreme Networks equipment, including hardware malfunctions and software-related challenges.
- Can I renew the service after one year? Yes, you can renew the ExtremeWorks Premier service at the end of your one-year term to continue receiving uninterrupted support.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 6 reviews
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Product Reviews
★★★★★ 5
Worth the money.
Quick and easy claim process. My refund was processed the same day that I shipped back the product.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 13, 2026
★★★★★ 1
All Gotchas, Gimmicks, and Grief
My husband broke the item in question, which was a Chemex coffee maker made of nothing but glass. It shattered full of coffee, so like a normal human he cleaned up the dangerous mess and threw it away. I put in a claim, and it said that I had to ship back the product. Believing that the Asurion process was as simple as stated, and reading the agreement that does mention that sometimes they'll require shipment of the item, but that they will review cases and use reasonable judgment, I contacted their chat, explaining that the requirement that I mail them a wet pile of shards of glass soaked in coffee (and a little bit of blood) was unsafe and unreasonable. I don't even know how I could do that in a way that would be safe for the people opening the packaging, or even to take it to the store. The shards of glass might puncture any plastic, and the wetness would soak through, plus there's the biohazard issue. Seems silly for a $47 product replacement to me. I figured any human would understand.
First chat associate closed my case without even responding to me. I had to reopen it.
The second one told me, "Yes, that is how your warranty works" as an answer to my "Hello, the last chat closed without me talking to anyone." I tried to explain the situation, and was told "If you call the hotline, maybe they'll help you."
I call the hotline. The first person tells me tough, I have to mail it. I say it was thrown away. He says "AHA then it's lost! Your warranty doesn't cover lost things!" I say no, it's not lost, it was disposed of properly as shards of glass should be. I finally ask can I speak to someone else or a supervisor. He lies and says yes. I sit on hold for 20 minutes, never any wait time or any sort of indicator of when someone will talk to me. The phone call quality finally gets very horribly staticky, so I hang up and try again.
Hallelujah, I get a decent human being who immediately says, "Oh, no, that's not reasonable! That is an unsafe thing to have to mail. I'll send it to the override department who should approve this because it's obvious that's not a normal thing to expect."
Today I get an email that says:
We can't approve your claim.
We reviewed your NO SUPPORTING MANUFACTURER COFFEE MAKER claim.
The product in your claim is not covered by your plan.
As a result, we're unable to approve your claim.
Nothing about the requirement to mail a biohazard, just the item isn't covered even though the item is absolutely covered.
While I understand that loss prevention is important, this is a very small potatoes return and it isn't like I made this up. It would be easy to make me happy. I'm sure it has cost them more money to deny it than they would have lost covering the Chemex. I've bought multiple of their product replacement policies before. I never will again. They didn't offer for me to send a picture or anything. They just wasted hours of my time and sent a clearly AI-based answer, rather than treating me like a valuable customer.
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Reviewed in the United States on February 28, 2024
★★★★★ 5
Fast!
Process was easy. Quickly issued a gift card for my refund.
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Reviewed in the United States on May 14, 2026
★★★★★ 5
Great price great plans
Anyways a pleasure to work with asurion. Great plans
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Reviewed in the United States on May 14, 2026
★★★★★ 5
Quick and easy claim process.
I had problems with my Sous Vide and the manufacturer warranty expired 1 year ago. I made a claim with Asurion and they immediately sent me a return label. I returned the old Sous Vide and I was sent an amazon gift card to purchase a new Sous Vide within a couple of days.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 2, 2026
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