Kohler DTV Prompt, 3-Port Digital Thermostatic Valve K-557-K-NA

Kohler DTV Prompt, 3-Port Digital Thermostatic Valve K-557-K-NAKohler K 557 K1 DTV+ Three Port Digital Thermostatic Valve The Kohler DTV+ Three Port Digital Thermostatic Valve elevates your showering experience through the power of technology, providing accurate, precise, and consistent temperature control. With three independently controllable ports, this valve is suited for applications where up to 3 shower outlets are required. Required 3 Outlet Digital Interface sold separately Includes Thermostatic Valve

Kohler K-557-K1 DTV+ Three-Port Digital Thermostatic Valve

The Kohler DTV+ Three-Port Digital Thermostatic Valve elevates your showering experience through the power of technology, providing accurate, precise, and consistent temperature control. With three independently controllable ports, this valve is suited for applications where up to 3 shower outlets are required. 

Required 3-Outlet Digital Interface sold separately

Includes

• Thermostatic Valve
  
• Installation and Operation Manual
  
• 5-Year Limited Warranty
  

Features

• Digitally controlled thermostatic mixing valve
  
• Easy plug-and-go design
  
• Anti-scald protection
• High temperature limit setting for additional protection
• Maximum flow rate of 13 gpm (49.2 lpm) at 45 psi (3.1 bar), with a maximum flow rate of 8 gpm (30.3 lpm) from one outlet
  
• 1/2" inlet and outlet with copper tube connections
  
• Dimensions: 15.1"W (38 cm) x 2.7"D (7 cm) x 13.4"H (34 cm)
  
• Limited 5-year warranty
  

Specifications

Assembly & Maintenance

Installation and Operation Manual

Warranty

Kohler Co. warrants its plumbing products to be free of defects in material and workmanship for one (1) year from date of purchase. (The service life of any disposable filter replacement cartridges varies with individual use, local conditions, and consumption and thus is not warranted other than to be free of defects in material and workmanship at the time of purchase.) For Kohler DTV Prompt, 3-Port Digital Thermostatic Valve K-557-K-NA or accessories damaged in shipping, please contact our customer service team with photos and information at [email protected]. A team member will review and offer a credit or replacement based on the extent of the damage.

This warranty applies only to KOHLER products purchased and installed in North America, Central America, the Caribbean and South America excluding Brazil ("Americas"). Kohler Co. will, at its election, repair, replace, or make appropriate adjustment where Kohler Co. inspection discloses any such defects occurring in normal residential usage within one (1) year from the date of purchase. Kohler Co. is not responsible for removal or installation costs. Improper care and cleaning will void the warranty.

If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your proof of purchase (original sales receipt).

For other information call 1-800-4-KOHLER (1-800-456-4537), visit www.us.kohler.com within the USA, www.ca.kohler.com within Canada, or www.la.kohler.com within Latin America. Kohler Co.’s sales organization in Mexico is Kohler Trading Mexico S. de R.L. de C.V., Autopista Monterrey-Cadereyta Km 19, dięcio 1, Interior B, Lomas del Sol, Cd. Benito Juárez, Nuevo León C.P. 67254 RFC KTM170118KW2. KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER DISCLAIM ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some jurisdictions do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from jurisdiction to jurisdiction.

This is Kohler Co.'s exclusive written warranty.

Never use in-tank toilet cleaners. This will void the warranty. See Care & Cleaning recommendations at kohler.com/ clean.

Shipping & Returns

Cancellations & Refunds

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

Call 1-877-587-5387 or email [email protected]

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected].  

No shipping outside the lower 48 States in the USA.

What if my shipment is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to [email protected] and we will process an insurance claim on your behalf.

Cancellations (Before order ships)

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email [email protected]

Cancellations of customer orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds & Returns

If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).